DS 3841 Ch. 14 TF
A benefit of using TCO analysis to evaluate an information technology investment is that it is able to incorporate intangible and "soft" factors such as benefits and complexity costs.
False
Mandatory use of a system is one effective way of overcoming user resistance to an information system.
False
More timely information is tangible benefit of information systems.
False
The goal of sociotechnical design is to create systems with better user interfaces and contribute to fewer health issues.
False
The information systems steering committee is composed of information systems managers and end user mangers responsible for overseeing several specific information systems projects.
False
An information system projects scope is directly related to its business requirements.
True
An information systems plan contains a statement of corporate goals and specifies how information technology will support the attainment of those goals.
True
If an intended benefit of an IT project is improved decision making, managers should develop a set of metrics to quantify the value of an improved decision.
True
Real options pricing models use the concept of options valuation borrowed from the financial industry.
True
Scoring models are used most commonly to support decisions rather than as the final arbiters of system selection.
True
The cost of a project is based on time taken to complete the project.
True
The design of jobs, health issues, and the end-user interface of information systems are all considerations in the field of ergonomics.
True
The larger the systems project, the more risk the project runs in terms of being completed on time, within budget, and according to project requirements.
True
The relationship between users and information systems specialists has traditionally been a problem area for information systems implementation efforts.
True
The systems analyst is the catalyst for the entire change process and is responsible for making sure that everyone involved accepts the changes created by a new system
True
Transaction and clerical systems that displace labor and save space typically produce more measurable, tangible benefits than management information systems.
True
A Gantt chart graphically depicts project tasks and their interrelationships.
false
User concerns and designer concerns are usually the same at the beginning of the project but may diverge later as the system is built.
false
Counter-implementation refers to a deliberate strategy to thwart the implementation of an information system or an innovation in an organization.
true
Intangible benefits cannot be immediately quantified but may lead to quantifiable gains in the long run.
true
