EMT Chapter 5 Key Terms

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SBAR

Acronym for situation, background, assessment, and recommendation; a method of organizing communications about a patient.

Feedback

Any information that an individual receives about his behavior.

Mobile Data Terminal

Device mounted in an ambulance cab that receives and displays information on a screen.

Encoder

Device that breaks down sound waves into unique digital codes for radio transmission.

Decoder

Device that recognizes and responds to certain codes imposed on radio broadcasts.

Repeaters

Devices that receive transmissions from a low-powered source and rebroadcast them at another.

Intimate Zone

In American culture, the space within less than 1 1/2 feet of an individual.

Gestures

Nonverbal body movements that convey meaning to others.

Encoding

Process of converting information into a message.

Decoding

Process of translating and interpreting a message.

Defense Mechanisms

Psychological coping strategies individuals use to protect themselves from unwanted feelings or thoughts.

Open-Ended Questions

Questions that allow the patient to respond in his own words.

Closed Questions

Questions that call for specific information from the patient.

Leading Questions

Questions that suggest an answer.

Base Station

The central EMS dispatch and coordination area.

Haptics

The study of touching.

Culture

The thoughts, communications, actions, and values, of a racial, ethnic, religious, or special group.

Ethnocentrism

The view that one way of doing things is the right way and any other way is inferior.

Communication

Using verbal and nonverbal expressions as messages that are received and interpreted by others.


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