Entrepreneurship-Ch11 Quiz

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2 types of telemarketing:

1. Inbound: customer calls company 2. Outbound: company calls customer

margin

amount of profit that you will make (usually % of total price)

consumer psychology has __________

an impact on pricing

Lay-out

2 basic: 1. grid (isles from front to back/Walmart) 2. freeform (not isles/Clothing store

international strategies

large companies only account for 2% of exporters

guerilla marketing

low cost/free advertising

advantage of e-tailer

low overhead cost

word-of-mouth (WOM)

people telling other people

periodic discounting

periodically discount products, regular basis

direct mail

post cards, catalogs, letters, fliers, broachers

law of supply and demand

price IS greatly affected

odd even pricing (psychological pricing)

price ends with a 9, 7, or 5

price lining

set 3 price points: good, better, and best

partition pricing

setting a price for a base item then charging extra for each added component

prestige pricing

Setting a price above that of the competition to prove that your product is a status symbol

Hometown is 1st choice location for small business

T

Supply and demand affect each other (T or F)

T

word of mouth is not easily controlled by you (t or f)

T

inelasticity

a product for which there are few substitutes and a change in price makes very little difference in amount bought.

build, buy, or lease

build: most expensive up-front cost

wholesaler

business that buys and sales to other businesses

retailer

business that sales to consumer

price gouging

charging an outrageously high price for something

off peak pricing

charging lower prices at certain times to encourage customers to come during slack periods

bundling

combine 2+ products into one and sold it for cheaper than if they were separate

telemarketing

contact by phone trying to sell a product or service,

skimming

highest price the market will bare

E-Tailer

electronic retailer (store only exists online)

dropped prices are ____________

hard to raise again

location

is highly dependent on what your business is, niche, and other things

competition

is important

Price is the easiest _________ __________ to change.

marketing variable

manufacturers-where you make the product depends on what the product is

most of the time manufacturing production happens away from the home

up-front cost

pay right then and there

Optimum price

the highest price that will produce your desired level of sales in your particular market

elasticity

the market's demand for a product is sensitive to changes in its price

atmospherics

trying to appeal to customer

random discounting

unexpected

multichannel marketing

using several different ways to reach your customers

What your market will bare

what will your market accept


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