Establishing Credibility

You have observed what you think may be unethical behavior in the workplace. Which of the following are ways to speak up constructively? (Choose every correct answer.)

"If this is accepted, why is there a company policy against it?" "If this is expected, will we feel comfortable being public about it?"

Which of the following statements about trust in businesses and business executives in the early twenty-first century is true?

Americans have historic low rates of trust of both businesses and business executives.

The___test is an excellent way for you to evaluate whether your communications meets ethical standards.

FAIR

True or false: Minor acts of dishonesty and slight deviations from the truth are harmless and should be encouraged in business. True false question.

False Reason: Recall that small, subtle acts of dishonesty accumulate over time, breaking trust and damaging relationships.

True or false: Over 70% of business employees trust their senior management and believe that their company leaders act with honesty and integrity.

False Reason: Several surveys show that only about one-half of employees trust senior management and that only about one-third believe that their leaders act with honesty and integrity.

True or false: In corporate communications, the principal business ethic today is brevity.

False Reason: The dominant business ethic in recent years is transparency.

Assuming that a corporation has good values, which of the following statements about the alignment of personal values and corporate values are true? (Choose every correct answer.)

Matching personal values with corporate values is a key element of character. If personal values are not in alignment with corporate values, a lack of integrity is possible.

Publicly traded companies must have an ethics code available to all employees because of the

Sarbanes-Oxley Act.

Simon worked in management at a large technology company that became embroiled in a scandal in which many managers were implicated. Simon was cleared of any wrongdoing, but the company was shut down and all employees were laid off. Simon was hired at a rival company, but his new colleagues did not give him a warm welcome. Which of the following must Simon do to create a good working environment?

Simon must establish credibility.

Which of the following is a characteristic of givers in business?

They are generous in their support of their colleagues.

Which of the following traits are most closely linked with competence? (Choose every correct answer.)

a focus on action an emphasis on results

Demonstrating accountability in business implies which of the following? (Choose every correct answer.)

an enlarged vision of those affected by a business an obligation to meet the needs of others

What are reasons a company might ask for confidentiality agreements from its employees?

because of copyright law to protect intellectual property

Which of the following are positive ways a transparent workplace can be created by a leader in business? (Choose every correct answer.)

by being reachable by listening to the concerns of others

Generosity towards others is an example of___in the business world.

caring

When given a set of hypothetical ethical dilemmas, MBA students scored as high on unethical behavior as

convicts in prison.

Meg Whitman, former CEO of HP, stated that early in her career she gained credibility and displayed competence through her focus on

creating a successful track record.

In business, it is important to establish your _____ from your first day on the job.

credibility

The commonly accepted beliefs and principles for acceptable behavior in the business community are known as business

ethics

When acting with transparency, a company executive provides stakeholders with which of the following? (Choose every correct answer.)

financial figures from the business, basic facts about the business, and business process information

Today's effective business leaders have generally gained their positions because they

had a sense of community. valued teamwork.

Having good credibility implies which of the following qualities?

having strong ethical values being honorable and reliable ensuring promises are fulfilled

Having good character implies that one has ______ values.

high moral and ethical

The trait that ranked the highest in determining trust among individuals in the workplace was

honesty.

Which of the following are abuses of honesty? (Choose every correct answer.)

identity theft cheating in the classroom deceiving consumers

What are methods by which people can develop competence? (Choose all that apply.) Multiple select question.

interning watching study

If employees do not honestly communicate about business issues, it can lead to

poor financial performance.

Which of the following happens in a team when team members use the phrase "our needs" is used instead of "my needs"?

solutions are developed that help everyone

Global cheating culture refers to

the widespread cheating that takes place in schools.

When composing important or controversial communications, you should spend time evaluating the best way

to be fair.