Ethics multiple choice

values

Beliefs that are held in high esteem are

the rules that govern society

Law is defined as

philosophy

The set of values, ideas, and opinions of an individual or group is known as

jewish

Which of the following would be the best example of ethnicity? native america, asian, jewish, caucasion

code of ethics

a system or code of morals of a particular philosopher, religion, group, or prefession is called

a motive

A reason or desire that acts as a catalyst to spur one to a specific action is called

conventional stage

A stage of moral development in which the expectations of the social group (family, community, and nation) are supported and maintained is known as the

moral

A term that is synonymous with ethical, and that refers to the customers, values, and standards of practice of a group, age, or theory intended to be timeless is

b

All of the following would be considered components of an ethical funeral director's employer-employee relationship EXCEPT: a) continuing education, b) the employee's religious background, c) personal appearance, d) training

religion

A culturally entrenched pattern of behavior made up of sacred beliefs, emotional feelings accompanying the beliefs, and overt conduct, presumably implementing the beliefs and feelings, is known as

code of ethics

A declaration or public statement of professional standards of right and wrong conduct defines a

post-convetional stage

According to Kohlberg, stage of moral development in which the individual considers universal moral principles which supersede the authority of the group is called

d

If a funeral director receives the remains from another funeral home and the conditions are below standard, he should: a) call the local health officer without delay, b) report it to the secretary of the Board of Funeral Directors and Embalmers, c) call the sending funeral home, d) attempt to make the remains presentable before viewing

the pre-conventional stage

If a person complies with the laws of his or her community solely because of fear of going to prison, which stage of Kohlberg's moral development are they complying with?

the post conventional stage

If a person considers universal moral principles to supersede the authority of the group, he or she is complying with which of Kohlberg's stages of moral development?

a policy of standing behind your product

In choosing your source of supply of caskets, the most important qualification of the manufacturer is: a sales representative who keeps you informed regarding your competitor, a policy of standing behind their product, buy from all companies to maintain your "nice guy" image, buy from the largest manufacturers only

pre-conventional stage

Kohlberg's stage of moral development in which moral reasoning is based on reward and punishment from those in authority is the

pre-moral stage

Kohlberg's stage of moral development in which the individual is characterized as not understanding the rules or feeling a sense of obligation to them is the

confidential responsibility

Maintaining discreet client relationships would fulfill what ethical practice?

situational ethics

Moral principles that vary with circumstances are referred to as

ethics

Principles of morality, including both the science of good and the nature of right is

ethnicity

The cultural heritage or identity of a group, based on factors such as language or country of origin is known as

a law

The state Attorney General of a given state requires a $10 fee for each pre-need contract written. This would be an example of: a value, a philosophy, a law, a more

culture

What consists of the rules, ideas, and the beliefs shared by members of society for lviing and dying, which are learned directly or indirectly?

the golden rule

What is a rule of ethical conduct that is found in most major religions?

honesty

What is defined as having a sense of honor, and fair dealing?

business ethics

What is good and moral in business transactions is the definition of

a

When dealing responsibly with the media, an ethical funeral director should: a) be discrete in the infomation he or she releases, b) answer all questions proposed by a known member of the press, c) refuse to answer any questions proposed by the media, d) relate only positive facts concerning the deceased

educational programs

Which of the following should not be discussed in the funeral arrangements conference? Vital statistics, educational programs, alternatives to the traditional funeral, general price list

c

With personal effects of a deceased in his custody, the ethical funeral director should not: a) consult the family as to their proper disposition, b) treat the effects with extreme care, c) place them in a bag and leave them in the preparation room, d) inventory each item to protect the funeral home's liability

a

With regard to colleagues, an ethical funeral director should be willing to do all of the following EXCEPT: a) share profits with less fortunate funeral directors, b) share personnel and equipment, c) develop his or her professional image, d) become involved in professional associations

b

With respec t to pre-need funeral arrangements, all of the following records should be kept on file at the funeral home except: a. oral wishes of the client, b. preferences of family members who have not signed the contract, c. the pre-need funeral contract, d. the price descriptions and the price list of the merchandise chosen

the behavior or character of an individual viewed as a member of society

With respect to ethics, the term citizenship refers to

allied services

With respect to the funeral industry, private and governmental agencies are examples of

all known religious practices

An ethical funeral director is expected to be knowledgeable and give factual representation of all of the following except: a) disposition options, b) merchandise selections, c) financial issues, d) all known religious practices

c

In maintaining a high standard of conduct with a competitor, the funeral director would be wise to a) stress employee continuing education, b) provide complete privacy in the preparation of the body, c) respect the beareaved family's choice of a funeral establishment, d) refrain from fradulent business practices

counseling

In reference to ethics, advice given to someone else to help them with a problem is termed

advice each family what casket they should select

The ethical funeral director should not: advise each family what casket they should select, treat all families the same regardless of the merchandise and services provided, dispose of personal effects according to the wishes of the family, keep discussions with families confiditional

integrity

Fidelity to moral principles is the definition of

the moral stage

All of the following are examples of Kohlberg's stages of moral development EXCEPT: the pre-conventional stage, the conventional stage, the pre-moral stage, the moral stage

a

All of the following statements are true of ethics except: a) hat ethics are imposed externally, b) that a standard of ethics is concerned with motives, c) that ethics is concerned with the interest of society, d) that ethics is concerned with the interest of the individual

a

All of the following would be considered fidicuary components of pre0funded funeral arrangements EXCEPT? a) maintaining the privacy and security of the arrangements, b) determining the funding methods, c) the commissions associated with the arrangements, d) disclosures