Event 271: Exam 2

True or False: A special event is defined as a recurring event staged for a purpose of attracting as large an audience as possible.

False

True or False: "Corkage" is defined as the fee added to liquor brought into the hotel but not purchased from the hotel.

TRUE

True or False: A force majeure or Act of God Clause permits either party to terminate the contract without damages if fulfillment of the obligations imposed in the agreement is rendered impossible by occurrences outside of the control of either party

TRUE

True or False: CSR stands for Corporate Social Responsibility.

TRUE

True or False: Catered events generally have one host and one bill and most attendees eat the same meal

TRUE

True or False: Comprehensive General Liability (CGL) policies are the business equivalent of a homeowner's policy that protects the organization against personal injury claims and loss.

TRUE

True or False: Hannover Fair in Germany, the world's largest exhibition venue, consists of over 5 million square feet of indoor exhibit space and 1 million square feet of covered outdoor space, restaurants, warehouses, and meeting facilities.

TRUE

True or False: Outside of the U.S., the PCO represents the client in dealing with the DMO, DMC, hotel restaurant, transportation company, and other suppliers.

TRUE

True or False: Planners need to think about internet bandwidth during negotiations with hotels.

TRUE

True or False: Room block means to set aside a certain number of rooms for an event / meeting.

TRUE

True or False: The Certification in Green Meetings & Events (CGME) is designed to assist meeting professionals with all stages of the meeting planning process in a way that promotes social and environmental responsibility.

TRUE

Match the following cultural standards with the country or culture it applies to: Pouring wine here with your left hand is a major insult A. Argentina B. Brazil C. China D. England E. Switzerland

A. Argentina

CAD stands for: A. Computer Aided Design B. Convention Assisted Design C. Conference Annual Design D. Computerized Annual Delivery

A. Computer Aided Design

________ is translated in Germany as "Meeting" or "Convention." A. Congress B. Placce C. GMBH D. Messe

A. Congress

Which of the following is NOT a suggestion by the text of an opportunity to go green? A. Decorate with reusable plastic flowers and plants B. Decorate with local flowers and plants C. Eat local fruits and vegetables D. Choose a local destination

A. Decorate with reusable plastic flowers and plants

What is a parol evidence? A. Evidence of an oral agreement B. Evidence that is inadmissible in court C. Evidence that is circumstantial D. Evidence that is essential to the contract or case

A. Evidence of an oral agreement

The ________ is responsible for creating press releases that will be sent to professional publications. A. Marketing committee B. Food committee C. Accounting committee D. Venue committee

A. Marketing committee

What is a needs analysis: A. Method of determining expectations for a particular meeting / event B. Method objectives for a particular meeting / event C. Both a and b D. Neither a nor b

A. Method of determining expectations for a particular meeting / event

When does the RFP get created? A. Once budget is determines B. Very first thing C. Right before the meeting / event D. During the meeting / event

A. Once budget is determines

Which is the biggest use of the Internet in the MEEC industry? A. Site selection B. Housing and booking C. Logistics management D. None of the above

A. Site selection

Which of the following is NOT a part of the ESG document? A. The preamble B. The narrative C. The function schedules D. The function set up orders

A. The preamble

Match the EXPLANATIONS for six key Elements involved in the cost of a special event: (Talent costs) A. This may include costs for keynote speakers B. Whether a city is unionized is a factor in these costs C. This included the costs of attracting attendees D. This includes the costs associated with staging an event E. Depending on the type of event, there may be a daily charge as a part of these costs F. This cost may be higher or lower depending on if you need more than just a guard stationed at the entrance

A. This may include costs for keynote speakers

Expenses that can vary based on the number of attendee are called? A. Variable costs B. Indirect costs C. Fixed costs D. Hidden costs

A. Variable costs

There are also known as "house liquors." A. Well brands B. Call brands C. Premium brands D. Craft brands

A. Well brands

None of the above A technology used at events to poll attendee is: A. Attendees Registration System B. Audience Response System C. Attendance Requirement System D. None of the above

B. Audience Response System

_________ is translated in Germany as "Consumer Show." A. Messe B. Ausstellung C. Placce D. GMBH

B. Ausstellung

Match the following cultural standards with the country or culture it applies to: Here, the hand signal where the thumb and forefinger form a circle is considered a vulgar or obscene gesture A. Argentina B. Brazil C. China D. England E. Switzerland

B. Brazil

A program that allows to easily see which destination sites have the least amount of carbon emissions generated by air travel based on points of origin is: A. Sustainability Calculator B. Carbon Footprint Calculator C. Greenwashing Calculator D. Environmental Impact Calculator

B. Carbon Footprint Calculator

What is negotiated when planning a meeting / event? A. Food B. Everything C. Room rates D. Nothing

B. Everything

The organization is science-based standards development and certification body that meets criteria for third-party certifiers of the U.S. Environmental Protection Agency? A. Environmental Choice B. Green Seal C. Eco Crown D. Dine Green

B. Green Seal

Catering at a facility that has its own permanent kitchens and function rooms is A. Off-premise catering B. On-premise catering C. Catered events D. Conference catering

B. On-premise catering

The so-called "triple bottom line" of reasons to go green is called: A. Recycle, reuse, and restoration B. People, planet, and profit C. Water, waste, and wishes D. Paper, people, and privacy

B. People, planet, and profit

This is the most functional, most common, most economical, and most efficient type of service A. Family style / English Service B. Plated / American Style Service C. Restaurant Russian Service D. Banquet French Service

B. Plated / American Style Service

An online tool that allows planners to easily find resources and tools for the industry is called? A. Access point B. Portal C. Door D. Window

B. Portal

What is hands service? A. Servers wearing white gloves pass trays of hot hors d'oeuvres to guests B. Seated guests are served by a server wearing white gloves C. Guests pass or "hand" items around the table family style D. Servers at the buffet table wear white gloves to hand dishes to guests

B. Seated guests are served by a server wearing white gloves

Generally, how many site inspections should the planner have? A. One B. Two C. Three D. Four

B. Two

When can an association be exempt from city and state taxes? A. Never, everyone must pay them B. When they are a nonprofit organization C. When the association is part of a government chain D. Associations are not liable to pay taxes

B. When they are a nonprofit organization

Match the EXPLANATIONS for six key Elements involved in the cost of a special event: (Labor costs) A. This may include costs for keynote speakers B. Whether a city is unionized is a factor in these costs C. This included the costs of attracting attendees D. This includes the costs associated with staging an event E. Depending on the type of event, there may be a daily charge as a part of these costs F. This cost may be higher or lower depending on if you need more than just a guard stationed at the entrance

B. Whether a city is unionized is a factor in these costs

The new standards about green meetings will be called: A. AMEX Green Meeting Standards B. Greenwashing Green Meeting Standards C. APEX Green Meeting Standards D. Sustainability Green Meeting Standards

C. APEX Green Meeting Standards

In general all risk falls into four categories. Which of the following it NOT one of those categories? A. Contractual risk B. Operational risk C. Acceptable risk D. Negligence risk

C. Acceptable risk

What country enforces ADA? A. Canada B. Spain C. America D. Brazil

C. America

Which of the following is NOT considered indirect cost? A. Overhead cost B. Organizational cost not related to the meeting C. Attendee-related cost D. Administrative

C. Attendee-related cost

Attrition clauses are also called: A. Performance clauses B. Slippage clauses C. Both a and b D. Sanity clauses

C. Both a and b

Which of the following should take place before the RFP? A. Meeting objectives are clearly defined B. The basic location and logistics are drafted C. Both a and b D. Neither a nor b

C. Both a and b

Match the following cultural standards with the country or culture it applies to: The traditional greeting here is a bow A. Argentina B. Brazil C. China D. England E. Switzerland

C. China

Most historians credit the FIRST use of the term "special event" to apply to: A. Chicago's "Lollapalooza" B. Universal's "Harry Potter World" C. Disney's "Main Street Electrical Parade" D. New Orleans' "Jazz and Heritage Festival"

C. Disney's "Main Street Electrical Parade"

What is considered the global community for the world's convention industry? A. PCO B. WTCA C. ICCA D. EPA

C. ICCA

The Federal Copyright Act states that when music is "performed:, royalties must be given to those who own the copyright of that music. The exception to this rule is: A. If the music is performed by a live orchestra B. If the music is over 25 years old C. If the music is being played over a single home-style radio or TV D. If the music is significantly arranged differently

C. If the music is being played over a single home-style radio or TV

A technology that has been used to capture customer information at events is: A. VOIP B. Spyware C. LRS D. None of the above

C. LRS

High-quality expensive liquors such as Crown Royal or Hanger one Vodka are Known as: A. Well brands B. Call brands C. Premium brands D. None of the above

C. Premium brands

The technology used in interactive nametags is called? A. CAD B. APEX C. RFID D. VOIP

C. RFID

The Americans with Disabilities Act applies to all of the following EXCEPT: A. People in wheelchairs B. The visually impaired C. The elderly D. People with food intake restrictions

C. The elderly

Match the EXPLANATIONS for six key Elements involved in the cost of a special event: (Marketing costs) A. This may include costs for keynote speakers B. Whether a city is unionized is a factor in these costs C. This included the costs of attracting attendees D. This includes the costs associated with staging an event E. Depending on the type of event, there may be a daily charge as a part of these costs F. This cost may be higher or lower depending on if you need more than just a guard stationed at the entrance

C. This included the costs of attracting attendees

Planning for the annual meetings begins how long in advance? A. One year B. Two years C. Three years D. Four years

C. Three years

Which of the following is NOT one of the SMART objectives? A. Specific B. Measurable C. Attainable / Achievable D. All are SMART objectives

D. All are SMART objectives

The hotel budget includes which of the following? A. Meeting room rental B. Food and beverage C. Staff sleeping rooms D. All of the Above

D. All of the Above

Categories of bandwidth include? A. Broadband B. Medium band C. Low band D. All of the above

D. All of the above

In which of the following situations can a planner use a cancellation without having to pay damages? A. The hotel ownership or management changes B. The meeting size outgrows the hotel C. The hotel's quality rating changes D. All of the above

D. All of the above

Which of the following is identified as a challenge of using volunteer speakers? A. They may adequately prepare for the presentation B. They may not be good presenters C. They may have a personal agenda about the topic D. All of the above are challenges of using volunteer speakers

D. All of the above are challenges of using volunteer speakers

Which of the following is NOT an example of Experiential CSR? A. ISU Campus Sustainability Day B. American Red Cross C. Clean the World D. All of the above are example of CSP

D. All of the above are example of CSP

Which of these tools is NOT a type of e-marketing? A. E-blasts B. Blogging C. Podcasting D. An RFID

D. An RFID

Which of the following is NOT a fixed cost? A. The cost of meeting room rental B. The cost of audio / visual equipment C. The cost of the banquet room for the plenary session D. Copies of the agenda or program

D. Copies of the agenda or program

Which convention center is an example of successfully going green? A. Ernest Morial Center in New Orleans B. McCormick Center in Chicago C. Jacob Javits Center in New York D. David L. Lawrence Center in Pittsburgh

D. David L. Lawrence Center in Pittsburgh

Match the following cultural standards with the country or culture it applies to: People of this country do not consider themselves European A. Argentina B. Brazil C. China D. England E. Switzerland

D. England

What does LEED stand for? A. Location for Energy and Engineering Design B. Leadership in Energy Star Environmental Defenses C. Location Efficiency Energy and Durability D. Leadership in Energy and Environmental Design

D. Leadership in Energy and Environmental Design

What should happen in the second site inspection? A. Tour city and available hotels B. Brief tour of convention center C. Tour of possible entertainment / event locations D. Meet with key personnel

D. Meet with key personnel

In the promotional mix, which is the element that is defined as when a seller attempts to assist and/or persuade prospective event attendees person to person: A. Advertising B. Sales promotion C. Flow charts D. Personal selling

D. Personal selling

Match the EXPLANATIONS for six key Elements involved in the cost of a special event: (Production costs) A. This may include costs for keynote speakers B. Whether a city is unionized is a factor in these costs C. This included the costs of attracting attendees D. This includes the costs associated with staging an event E. Depending on the type of event, there may be a daily charge as a part of these costs F. This cost may be higher or lower depending on if you need more than just a guard stationed at the entrance

D. This includes the costs associated with staging an event

Match the EXPLANATIONS for six key elements involved in the cost of a special event: (Rental costs) A. This may include costs for keynote speakers B. Whether a city is unionized is a factor in these costs C. This included the costs of attracting attendees D. This includes the costs associated with staging an event E. Depending on the type of event, there may be a daily charge as a part of these costs F. This cost may be higher or lower depending on if you need more than just a guard stationed at the entrance

E. Depending on the type of event, there may be a daily charge as a part of these costs

Match the following cultural standards with the country or culture it applies to: When giving gifts here, do not give away knives - it is considered bad luck A. Argentina B. Brazil C. China D. England E. Switzerland

E. Switzerland

Match the EXPLANATIONS for six key Elements involved in the cost of a special event: (Security costs) A. This may include costs for keynote speakers B. Whether a city is unionized is a factor in these costs C. This included the costs of attracting attendees D. This includes the costs associated with staging an event E. Depending on the type of event, there may be a daily charge as a part of these costs F. This cost may be higher or lower depending on if you need more than just a guard stationed at the entrance

F. This cost may be higher or lower depending on if you need more than just a guard stationed at the entrance

True or False: BEO stands for Banquet Event Obligation

FALSE

True or False: Most meals are catered off-premises during a meeting

FALSE

True or False: The M in SMART objectives stands for "Majority."

FALSE

True or False: The site selection process can before meeting / event objectives are developed to get an early start.

FALSE

True or False: The stages of risk management are: preparedness, mitigation, risk, recover

FALSE

True or False: Today, virtual can completely replace actual F2F meetings

FALSE

True or False: Well brands are generally the most expensive brands of liquor.

FALSE

True or False: the usual comp room ratio is one free room for every ten.

FALSE

True or False: The latin term E-venire means outcomes.

True