Exam 1 OPMA4302 Logistics
The return rates for online purchases is approximately ____percent
30
Approximately___ percent of the world's population currently uses the internet
35
36. The total cost of ownership is associated with the system principle of material handling.
(False)
38. Automatic guided vehicles (AGVs) are an example of mechanized materials handling equipment.
(False)
4. Procurement can be thought of in terms of the building-blocks concept.
(False)
40. As a general rule, picker-to-part systems are preferable to part-to-picker systems.
(False)
6. The severity of the distribution environment is the primary consideration in properly designing a protective packaging system.
(False)
11. Failure to comply with labeling guidelines can result in surcharges, administrative fees, or penalty charges.
(True)
15. Plastic packaging tends to be cheaper, more versatile, and more consumer-friendly than paper packaging.
(True)
17. Reusable containers work best in a closed-loop system.
(True)
2. The physical characteristics of some goods change while they are moving in the logistics channel.
(True)
20. Carriers' tariffs and classifications influence the type of packaging and packing methods that must be used.
(True)
22. When a unit load is secured to a pallet, it is more difficult for pilferage to take place.
(True)
23. The major advantage of the unit load is that it enables mechanical devices to be substituted for manual labor.
(True)
26. In the United States, the majority of pallets are made of wood.
(True)
28. Fifty pounds is a significant weight in many logistics systems because it represents the approximate weight at which there is a noticeable increase in injuries.
(True)
29. Advances in technology have created stronger plastics that can be used for slip sheets and this has resulted in a corresponding decrease in damage rates.
(True)
3. Certain products should not, for safety or health reasons, be packaged together.
(True)
30. Load-planning software can be used to suggest how to load a container with different sizes of cartons.
(True)
32. Materials handling deals with the short distance movement that usually takes place within the confines of a building such as a plant or DC and between a building and a transportation service provider.
(True)
34. A material's angle of repose refers to the size of angle that would be formed by the side of a conical stack of that material.
(True)
37. Ergonomics refers to the interaction between workers and workplace conditions.
(True)
39. It has been suggested that automation becomes economically viable only when a facility handles at least 50,000 cartons a day.
(True)
5. One general function of packaging is to identify the relevant product.
(True)
7. When new products or new packaging techniques are about to be introduced, it is somewhat advisable to have the packages pretested.
(True)
8. Shipping hazards include vibrations, dropping, rough handling, and overexposure to extreme temperatures.
(True)
9. Most package labeling takes place at the end of the assembly line.
(True)
A___ logistics organization implies that the corporation maintains a single logistics department that administers the related activities for the entire company from the home office
centralized
A primary advantage of____logistics is its relative efficiency, whereas a primary advantage of ___ logistics is its customer responsiveness
centralized;decentralized
hat two countries account for approximately one-third of the world's population?
china and india
15. ____ systems consider the reverse flow of products, their reuse, and the marketing and distribution of recovered products.
closed-loop
strategy as reusable containers such as refillable glass beverage bottles and packaging strategy to retain or support services that collect used packaging and recycle it are examples of...
closed-loop systems or return flow of products.
30. With respect to density, a vehicle loaded with ____ is most likely to cube out (cubic capacity is filled before reaching its weight capacity).
coal
____help various stakeholders-employers, suppliers, customers-- work together by interacting and sharing information in many different forms.
communication systems
21. A unit load involves ____.
consolidation of several units into larger units to improve efficiency in handling and to reduce shipping costs
_________ refers to a process where a product is received in a facility, occasionally married with product going to the same destination, and then shipped at the earliest time, without going into longer-term storage
cross docking
The ownership channel consists of all parties except:
customers manufactures, wholesalers, retailers-- good
The ______ concept suggests that the customer desires a product offering that is highly tailored to the customer's exact preferences
customized customer
How do data and information differ?
data are simple facts; information is a body of facts in a format suitable for decision making
____refers to the application of mathematical tools to large bodies of data in order to extract correlations and rules
data mining
Efficient data mining is dependent upon____
data warehouses
A_____ logistics organization means that logistics-related decisions are made separately at the divisional or product group level
decentralized
Warehouse management systems represent an example of what general type of information management system?
decision support system
As one builds higher, building costs ________, while warehousing equipment costs tend to _______
decrease; increase
In general, warehousing security can be enhanced by focusing on people, _______, and ___________.
facilities, and processes
Assorting involves breaking larger quantities into smaller quantities
false
Forklift operators in the US must be rectified every five years
false
In the US the Warehousing safety administration has primary responsibility for warehousing safety practices
false
Perhaps the biggest drawback to public warehousing is the inability to provide specialized services
false
Public warehousing has embraced value-adding activities such as customization and reverse logistics to a greater degree than contract warehousing
false
Recent estimates suggest that only approximately 25% of a warehousing facility's cubic capacity is actually occupied
false
Warehouses emphasize the rapid movement of products through a facility and attempt to maximize throughput
false
a one-dock warehouse layout, in contract to a two-dock layout, increases the space needed for storage docks
false
a variable slot location warehousing system may result in low space utilization
false
approximately 10% of all warehousing fires in recent years were sent intentionally
false
dunnage refers to chargers for accessorial transportation service
false
government regulations require organizations to create a safety data sheet for each imported item that is stored in a warehousing facility
false
in general warehousing security can be enhances by focusing on people, facilities, and information
false
increase in warehousing productivity require significant investment in technology or mechanized or automated equipment
false
multi client warehousing mixes attributes of private and contract warehousing
false
All are characteristics of private warehousing except.....
feasible when demand patters are irregular
From a logistics perspective, two of the most important government agencies incorporated into the Department of Homeland Security were the Transportation Security Agency and____
Customs and Border Protection
materials handling has been referred to as transportation at zero miles per hour
False
Warehousing is needed because patterns of production and consumption may not coincide
True
With public warehousing the user rents space as needed, thus avoiding the cost of needed space
True
9. The Globally Harmonized System of Classification and Labeling of Chemicals (GHS) was developed by the ____.
United Nations
Which of the following statements is false?
With weight-losing products, the processing point should be close to the market.
slip sheet
a flat sheet of either fiberboard material or plastic, which is placed under the unit load
A logistics information system begins with:
a logistics manager requesting information
11. Over 80% of customers view packaging as ____.
a major environmental issue
10. Which of the following is not a key piece of classification and labeling information provided by the Globally Harmonized System of Classification and Labeling of Chemicals (GHS)?
a picture of the chemical or hazardous material
Landed costs refer to:
a price that includes both the cost of the product plus transportation to the buyer
2. Which of the following statements is false?
a product's chemical characteristics have little to no influence on the way the product is handled
A brownfield is ___________.
a property for which use and redevelopment is complicated by past use
___ is bringing together similar stocks from different sources.
accumulating
_______ involves bringing together similar stocks from different sources
accumulating
35. Which of the following is false?
automation refers to equipment that complements, rather than replaces, human contact
What is the most frequent source of injuries among warehousing personnel?
back and shoulder injuries
The most popular automatic identification system currently in use is_____
bar code scanners
____refers to the collection of large amounts of near-real-time data collected through a variety of sources such as sensors and smart phones, among others.
big data
____ are stores with large amounts of both floor space and product for sale.
big-box retailers
The existence of transportation competition, whether intermodal or intramodal, tends to have ___________.
both cost and service benefits to a user
The processing point for a pure material ___________.
can be anywhere near the source and the market
Which of the following is an advantage of a decentralized logistics organization?
can be responsive to customer service requirements
Which of the following is not a potential benefit of transportation management systems?
fewer stockouts reduced fuel consumption, decreased empty vehicle miles, reduced transportation expenditures--- good
Channel Intermediaries:
fill niches
The___ department often measures inventory in terms of its cost or value in dollars, whereas____ tends to measure inventory in terms of units
finance; logistics
which of the following is not a reason for the increased importance of logistics.
growing power of manufactures -reduction in economic regulation, globalization of trade, technological advances----good
A key advantage of variable slot locations in a warehouse is ________
increased space utilization
Productivity improvement efforts in logistics are often directed towards____
increasing output while holding input constant
___________ has identified bureaucratic red tape as causing business to be diverted to Asian ports characterized by less bureaucratic red tape.
indonesia
The agglomeration concept is better known today as the ___________ concept.
industrial cluster
Which of the following is not a trade-off in warehousing design?
order picking vs order taking functions
automation principle
organizational should take advantage of mechanization and automation opportunities to improve customer service as well as organizational productivity.
space utilization principle
organizations should maximize the utilization of existing space; unused or poorly utilized space reduces organizational productivity
which channel covers the movement of title to the goods?
ownership
5. ____ refers to materials used for the containment, protection, handling, delivery, and presentation of goods.
packaging
18. What has been described as the "last frontier" of logistics savings opportunities?
packaging inefficiencies
25. The basic unit in unit loading is a ____.
pallet
The____ approach indicates that a company's objectives can be realized by recognizing the mutual interdependence of major functional areas
systems
A____ is a device used to monitor and control the actions taken by a driver and his/her vehicle
tachograph
Which concept refers to the storage of finished product and movement to the customer?
physical distribution
7. Which of the following is false?
pictures are preferable to words for labeling a product
The materials stolen in____ are usually for the employee's own use
pilferage
What is the primary difference between pilferage and theft?
pilferage involves a firm's own employees, while theft involves efforts from outsiders
____utility refers to having products available where they are needed by customers
place
shrink wrap
plastic wrapping that when heated shrinks in size to form a cover over the product or banding straps are used to attach the unit load to the slip sheet.
Automatic identification systems are an essential component in____
point-of-sales systems
The processing point for a weight-gaining raw material ___________.
should be near the final market
The processing point for a weight-losing raw material ___________.
should be near the source
The primary advantage of ___ is that enables a firm to test the feasibility of proposed changes at relatively little expense
simulation
A cost trade-off is a situation where:
some costs increase and some costs decrease
________ refers to separating products into grades and qualities desired by different target markets
sorting out
In 2010, the three most populous U.S. states were located in the West, Southwest, and ___________.
southeast
The most relevant general software package for logistics is ___
spreadsheets
standardization principle
standardization of equipment and operating procedures can improve an organization's performance in part by reducing cost redundancies
the text indicates that ___________ plans to open 500 new stores per year in China through 2020.
starbucks
___refers to being out of an item at the same time there is demand for it.
stockout
to properly design a protective packaging system requires three important kinds of information
the severity of the distribution environment the fragility of the product to be protected the performance characteristics of various cushion materials.
part-to-picker systems and picker-to-part systems
thes two systems involve trade-offs between travel time; recall that travel time accounts for between 60 and 80 percent of total order picking time
In the US, approximately 95,000 employees are injured every year while operating forklifts in warehousing facilities
true
Many well-run companies view warehousing as a strategic consideration and as a potential source of competitive advantage
true
Motivation of warehousing employees can be difficult because of the somewhat repetitive nature of the operation
true
Private warehousing offers potential users a great deal of control over their storage needs
true
1. Product density refers to a product's ____.
weight per volume
Which of the following is not one of the four questions associated with effective management of hazardous materials storage?
what is the material's source
building blocks concept
where a very small unit is placed into a slightly larger unit, which then might be placed into a larger unit, which then might be placed into a larger unit, and so on
What has emerged as the measuring stock for logistics information technology in the 21st century?
wireless communication
work principle
work smarter, not harder; unnecessary work reduces organizational productivity and negatively impacts customers service
35. The "standardization principle" is generally regarded as the most important of the 10 material handling principles.
(False)
1. Packaging and materials handling decisions can be made in isolation from other logistics activities.
(False)
10. As a general rule, labeling requirements and enforcement tend to be more stringent in larger countries (based on population) than in smaller countries.
(False)
12. The International Chamber of Commerce developed the Globally Harmonized System of Classification and Labeling of Chemicals (GHS).
(False)
13. Approximately 50% of consumers view packaging as a major environmental issue.
(False)
14. Biodegradable plastics cost approximately three times as much as conventional plastics.
(False)
16. Polyvinyl chloride (PVC), commonly referred to as vinyl, is considered a friendly plastic because it has few, if any, potential side effects.
(False)
18. The United States is the only country in the world that does not currently use the metric system of measurement.
(False)
19. Transportation consolidation has been described as the "last frontier" of logistics savings opportunities.
(False)
21. A "box maker's certificate" assures that boxes are free from any visible defects.
(False)
24. The World Trade Organization has established six international pallet size standards.
(False)
25. The retail package is the basic unit in unit loading.
(False)
27. Plastic pallets tend to be less expensive than wooden or metal pallets.
(False)
31. "Weighing out" refers to a container that has been weighed prior to its departure from a container yard.
(False)
33. Iron ore is more likely than coal to cube out a vehicle (i.e., equipment's cubic capacity is filled before reaching its weight capacity).
(False)
The GHS provides three keys pieces of classification and labeling information
1. a symbol 2. a signal word (e.g. danger) 3. hazard statement (e.g. explosion; severe projection hazard)
One estimate suggests that only approximately _______ percent of a facility's cubic capacity is actually occupied by product
10
According to the Occupational Safety and Health Administration, approximately ______ employees are killed each year while operating forklifts in warehousing facilities
100
The Importer Security Filing (ISF) rule requires importers to file___ pieces of information and carries to file____ pieces of information
10;2
Widespread reductions in economic regulation of US transportation carriers occurred in_____
1970s & 1980s
The concept of logistics social responsibility, or corporate social responsibility issues that relate directly to logistics, did not emerge until which decade?
1990-1999
The worldwide public cloud services market grew by approximately___ percent between 2011 and 2012
20
U.S. News and World Report suggests that logistics employment should increase by ____ percent through 2018
20
Narrow aisles can store ______ to ______ percent more product than conventional width aisles.
20 to 25
turnover rates for expatriate workers current run between ___________ and ___________ percent.
20;40
With respect to contract warehousing, _____ to _____ year contract appear to allow sufficient time of the warehousing provider to learn the client's business while allowing the client some flexibility in case the agreement fails to produce acceptable results
3 to 5
World trade grew at an average annual rate of approximately___ percent between 1991 and 2011
5.5
27. ____ pounds is the approximate weight at which there is a noticeable increase in injuries, particularly back injuries, from manual handling.
50
approximately _______ percent of US women are currently in the workforce.
60
he Worker Adjustment and Retraining Notification (WARN) Act mandates that employers give ___________ days' notice about plant closings and mass layoffs.
60
28. From a space utilization perspective, one pallet occupies ____ times more space than a plastic slip sheet.
80
______ and ______ refer to adjustments associated with the quantity of product
Accumulating; allocating
___________ refers to the net advantages that can be gained by a sharing of common locations by various enterprises.
Agglomeration
Which of the following statements about EDI is not true?
EDI can result in increased inventory carrying costs EDI can have high setup costs, EDI can lead to increased billing accuracy, the internet is likely a complement to, rather than a substitute for, EDI--- good
Which of the following statements about ERP is false?
ERP's origins can be traced back to finance and manufacturing. In recent years, ERP vendors have begun to provide high-quality application-specific logistic capabilities, ERP implementation costs can easily reach tens of millions of dollars, ERP glitches often have a logistical component to them, ----good
What concept refers to "how well company resources are used to achieve what a company promises it can do?"
Efficiency
Assorting and sorting refer to adjustments associated with the quantity of product
False
One drawback of cross-docking is that it increases the amount of necessary warehousing space
False
he state of Massachusetts provided ___________ with approximately $145 million in incentives to move its corporate headquarters to Boston.
General Electric
____ refers to a network of satellites that transmits signals that pinpoint the exact location of an object
Global positioning systems (GPS)
____ is a set of generic standards used to document, implement, and demonstrate quality management and assurance systems
ISO 9000
Which of the following statements is false?
Intermodal competition refers to the number of carriers within a particular mode of transportation.
All of the following statements about logistics information systems are true, except:
Internal sources of logistics information are relatively plentiful. "timely" can refer to the up-to-date status of information, "timely" can refer to how quickly a manager receives requested information, a LIS must be concerned with the nature and quality of data---good
20. What organization regulates the packaging of international air shipments?
International Air Transport Association
24. The ____ has established six international pallet size standards.
International Standards Organization
___ refers to the integration of Six Sigma and the Lean approach
Lean Six Sigma
The____ has been established to identify uncertainty sources that can affect the risk exposure for logistics activities
Logistics Uncertainty Pyramid Model
___________ plants, which are located just south of the U.S.-Mexican border, provide much needed jobs to Mexican workers and allow for low-cost, duty-free production so long as all goods are exported from Mexico.
Maquiladora
4. The building blocks concept is associated with which logistics function?
Packaging
The European Union's expansion into Central and Eastern European countries has resulted in the Czech Republic and ___________ becoming favored distribution sites because of their relatively central location.
Poland
Which of the following statements is false?
Poorly located facilities do not impact logistical effectiveness.
26. A major drawback to metal and plastic pallets is their ____.
Price
________ warehousing is owned or occupied on a long-term lease by the firm using them
Private
Which of the following statements about ratio-frequency identification (RFID) is false?
RFID only offers read capabilities Walmart has been a major catalyst for RFID usage in logistics, RFID can store large quantities of data, RFID has helped to reduce the occurrence of inventory stockouts.--good
Distribution centers emphasize _______ and their primary purpose is to maximize
Rapid movement of product, throughput
How does the weighted center-of-gravity approach to location analysis differ from the center-of-gravity approach to location analysis?
The weighted approach considers shipment volume.
Which of the following statements is false?
There has been a decrease in maquiladoras in recent years.
The____ is responsible for the security of the U.S. transportation system
Transportation Security Administration
Accumulating involves bring together similar stocks from different source
True
ergonomic principle
aims to design material handling systems that facilitate worker health and organizational performance
Which of the following is not considered a general software package?
all are general software packages. spreadsheets, presentation packages, word processing, database management-- good
Which of the following is not part of the marketing channel?
all are part of the marketing channel the logistics channel, the negotiations channel, the promotion channel, the finance channel
Which of the following is not a benefit to utilizing information in logistics?
all of the above are benifits greater knowledge and visibility across the supply chain, greater awareness of customer demand via point-of-sale data, better coordination of manufacturing, merchandising, and distributing through ERP tools, more streamlined order processing and reduced lead time.---good
All of the following are potential costs associated with ERP implementation, except:
all of the above are costs employee training, system testing, data conversion, upgraded computer hardware---good
Which of the following is not an example of warehouse automation?
all of the above are examples of warehouse automation
17. Which of the following is not a logistical consequence of packaging inefficiency?
all of the above are logistical consequences
All of the following are reasons why logisticians should be concerned about theft, except:
all of the above are reasons to be concerned about theft. stolen products may reappear to compete with other products, the time and costs associated with theft aren't always covered by insurance, some organizations will avoid locating their facilities in areas characterized by high crime rates, theft can lead to stockouts in the distribution channel---good
14. Which of the following is not an environmentally-friendly packaging strategy that firms might adopt?
all of the above are strategies
23. Which of the following is false?
all of the above are true
3. Which of the following statements regarding perishable products is false?
all of the above are true
Which of the following statements is false?
all of the above are true
___ refers to breaking a homogeneous supply into smaller lots
allocating
Throughput refers to ____
amount of product entering and leaving a facility in a given time period
Right-to-work laws refer to a situation where ___________.
an individual cannot be compelled to join a union as a condition of employment
picker-to-part systems
an order picker goes to where a product is located, such as with forklift
31. A dry bulk material's ____ is important for determining the quantity that can be stored in a given location.
angle of repose
The US, along with Liberia and Myanmar....
are the only three countries in the world that do not currently use the metric system of measurement.
_______ refers to building up a variety of different products for resale to particular customers
assorting
19. A "box-maker's certificate" ____.
assures railroads and motor carriers that boxes are sufficiently sturdy to meet their handling requirements
Supplier parks are a concept that developed around ___________ and their suppliers in Europe.
automakers
_______ refers to the removal of intermediaries between producer and customer
disintermediation
The center-of-gravity approach to location analysis minimizes ___________.
distance to existing facilities
A safety data sheet is required for________
each hazardous product to be stored in a facility
8. As a general rule, labeling requirements and enforcement tends to be more stringent in ____ countries than in ____ countries.
economically developed; economically developing
" How well a company does what it says its going to do" represents
effectiveness
____refers to the computer -to-computer transmission of business data in a structured format.
electronic data interchange
Which of the following is not a logistics-related decision support system?
electronic data interchange simulation, application-specific software, transportation management systems-- good
____ create and maintain consistent data processing methods and an integrated database across multiple business functions.
enterprise systems
Over the past quarter century, discussion of natural resources and facility location has increasingly factored in ___________ considerations.
environmental
32. ____ refers to the interaction between workers and workplace conditions.
ergonomics
_____can be defined as an organization's ability to address unexpected operational situations
flexibility
the building -block concept is also useful.....
for analyzing packaging inefficiency in the sense that packaging inefficiency tends to be compounded as one moves from a very small unit to a smaller unit, to a small unit and so on
One problem with a _____ logistics structure is that because activities are scattered throughout a firm, they likely remain subservient to the objectives of the department in which they are housed
fragmented
in a ___logistics structure, logistics activities are managed in multiple departments throughout an organization
fragmented
____ and_____ are the two basic organizational structures associated with logistics
fragmented;unified
A key attribute of network organizational design is a shift from ____to____
function;process
Which of the following is not a characteristic of public warehousing?
good for companies dealing with large volumes of inventory
Which of the following is an advantage of a centralized logistics organization?
good opportunities for freight consolidation.
Which of the following statements about a one-dock layout is false?
goods move in a straight configuration
life cycle cost principle
he total cost of ownership-acquisition costs, purchase price, usage costs, and end-of-life costs- should be used to evaluate materials handling equipment and systems.
_____organization design has its foundations in the command-and -control military operation, where decision-making and communication often follow a top-down flow.
hierarchical
Which of the following is not one of the three critical factors associated with the process of managing returned goods?
how many products are returned why products are returned, whether returned goods should be managed internally or outsourced to a 3rd party, how to optimize reverse logistics
With respect to commodity flows, logisticians are especially interested in ___________ and ___________.
how much is being produced; where it is being shipped
A free trade zone refers to an area ___________.
in which products can be stored, exhibited, or processed without being subjected to duties and quotas unless they enter the customs territory of the zone country
From a business perspective, ___________ taxes are analogous to the personal property taxes paid by individuals.
inventory
the united nations (UN) had played an active role in developing a global system to classify and label hazardous. one of the UN's more recent ...
is Globally Harmonized System of Classification and Labeling of Chemicals (GHS)
materials handling (also referred to as material handling)
is defined as short-distance movement that usually take place within the confines of a building such as a plant or DC and between a building and a transportation service provider.
An expatriate refers to a person who ___________.
is sent to work in other countries for extended periods of time
A key advantage of fixed slot locations in a warehouse is _______
knowledge of where specific products are located
governmental regulations address labeling of hazardous materials, and while the specific requirements differ for each hazardous commodity all of the requirements involve
labeling, packaging and repackaging, placing warnings on shipping documents, and notifying transportation carriers in advance
What is considered to be the biggest drawback to public warehouse?
lack of control by the user
13. Which of the following is not a characteristic of plastic packaging?
lack of versatility
33. The total cost of ownership is associated with which of the 10 materials handling principles?
life cycle cost principle
Which of the following is not one of the common causes of warehousing fires?
lightning strikes
Which of the following is not a possible reason for a facility closing?
limited competion
A pure material is one that___________.
loses no weight in manufacturing
The origins of contemporary ERP systems can be traced back to logistics and _____
manufacturing
Every customer getting the same type and level of logistics service refers to________
mass logistics
The movement and storage of materials into a firm refers to:
material management
What is dunnage?
material that is used to block and brace products inside carrier equipment
29. ____ refers to the short distance movement that usually takes place within the confines of a building such as a plant or distribution center and between a building and a transportation service provider.
materials handling
system principle
materials handling is one component in a logistics systems and must be coordinate with other compenent in a logistics so as to meet customer requirements and expectations
environmental principle
materials handling processes and procedures should be designed to minimize their shot-term and long-term environmental impacts.
planning principle
materials handling processes and procedures should be the result of careful planning and not just an afterthought
22. A major advantage of the unit load is ____.
mechanical devices can be substituted for manual labor
handling efficiency can be facilitated by
mechanical devices such as a pallet jack or forklift as well as by using a pallet or skid ( a small platform made of plastic, metal, wood on which goods are placed)
Trade-offs must be made among space, labor, and _____ with respect to warehousing design
mechanization
___________ is the most popular location for nearsourcing among companies that do business in North America.
mexico
Which of the following is not a site-specific (specialized) factor in facility location?
natural resouces
___________ refers to companies that reconfigure their logistics networks to bring some production facilities closer to key consumer markets.
nearsourcing
Brokers are intermediaries that are commonly associated with the____ channel
negotiation
A____organizational design attempts to create an organization that is responsive to the parameters of the contemporary business environment
network
_____complexity refers to the growing number nodes and the associated changes to the links in the logistics system
network
What country's population is projected to grow from approximately 160 million in 2010 to nearly 260 million in 2033?
nigeria
Warehousing labor safety practice in the united states are monitored by which federal government agency?
none of the above
With respect to the design of warehouses, one suggestion for energy savings is to make sure that dock doors are not placed on the ____ of a building
north
_____provide effective ways to process organizational business data, to perform calculations, and to create documents.
office automation systems.
In a reverse auction,________
one buyer invites bids from multiple sellers
Which of the following statements is false?
online retailing and in-store retailing experience similar rates of product return. orders associated with online retailing tend to be for smaller quantities than in-store retailing, online retailing is characterized by open-case, rather than full-case, picking, online retailers are challenged by last-mile considerations---good
Which of the following is not a potential measure of warehousing productivity?
order fill rate
Which of the following is not a key shortcoming of the sweatshops associated with the electronics industry?
poor workplace ventilation
_______utility refers to the value or usefulness that comes from a customer being able to take possession of a product
possession
____ refers to the delay of value-added activities such as assembly, production, and packaging to the latest possible time
postponement
Warehouses emphasize _______ and their primary purpose is to maximize________
product storage; usage of available storage space
The four basic components of the marketing mix include all the following except:
production price, place, promotion---good
all of the following are types of economic utility, except:
production time, place possession--good
Which of the following is not a type of benefits that comes from electronic procurement?
production benefits transactional benefits, management information benefits, compliance benefits--- good
_____refers to the amount of output divided by amount of input
productivity
34. It is important that the materials handling equipment be aligned with an organization's objectives, customers, and ____.
products
Multi client warehousing mixes attributes of _____ and _____ warehousing.
public and contract
One branding expert has argued that in the twenty-first century ___________ represents the leading reason why businesses locate in a particular area.
quality-of-life considerations
____complexity centers on the implications associated with the increasing number of products that most companies continue to face in an effort to differentiate themselves with their customers.
range
Unit load (unitization)
refers to consolidation of several units (cartons or cases) into larger units to improve efficiency in handling and to reduce shipping costs.
packaging
refers to materials used for the containment, protection, handling, delivery, and presentation of goods.
A locavore strategy ___________.
refers to purchasing locally grown or produced foods
ergonomics
refers to the interaction between workers and workplace conditions,
The initial focus in facility location is on a ___________.
region
_____refers to satisfying current and emerging customer needs
relevancy
6. Each of the following is a shipping hazard that a package may be exposed to except ____.
retraction
What is the key difference between ISO 9000 and the Baldrige Quality Award?
the Baldrige Award is more externally focused than the ISO 9000 is
_____has been identified as the biggest information technology challenge that companies face today?
the cost of technology
A common interface between production and logistics involves:
the length of production runs
part-to-picker systems
the pick location is brought to the picker, such as with carousels
Co-branding allows customers to purchase products from two or more name-brand retailers at one store location. Which of the following statements about co-branding is false?
they create relatively few logistical challenges they offer potential customers convenience by satisfying needs at one place, they boost brand awareness, they increase customer spending per transaction.---good
16. How many countries in the world do not currently use the metric system of measurement?
three
Logistics clearly contributes to______ and_______ utility
time; place
packaging inefficiency can have a number of undesirable logistics consequences.....
to include increased loss, increased damage, slower materials handling, higher storage costs, and higher transportation costs.
Which is the most important purpose of warehouse work rules?
to keep employees from engaging in unproductive and potentially destructive activites
packaging serves three general functions
to promote to protect to identify the relevant product
Logistics managers use the___ approach to coordinate material management and physical distribution in a cost-efficient manner.
total cost
Electronic data interchange represents what general type of information management system?
transaction processing system
Warehousing and ______ are substitutes for each other
transportation
The most costly logistics activity in many firms is ____
transportation management
What has emerged as the most popular application of on-demand logistics software (cloud computing)?
transportation management systems
A storage facility with low rates of product turnover should be laid out in a manner that maximizes utilization of the cubic capacity of the storage facility
true
Fires are a constant threat in warehousing
true
Three to five year contracts appear to allow sufficient time for contract warehouses to learn their client's business while at the same time allowing clients some flexibility
true
a general rule of thumb is that it is cheaper to build up than out
true
back and shoulder injuries are the most frequent injuries among warehousing personnel
true
buildings that store hazardous materials often have walls and doors that can withstand several hours of intense fire
true
common sense should not be ignored with respect to the design of warehousing facilities
true
narrower aisles can increase the space utilization of a facility
true
one low cost suggestion for improving warehousing productivity is to play music
true
potential threats to warehousing security include theft, pilferage, heat and humidity, and fire
true
private warehousing tends to be feasible when demand patterns are relatively stable
true
throughput is the amount of product entering and leaving a warehousing facility in a given period of time
true
trade-offs must be made among space, labor, and mechanization with respect to warehousing design
true
Transportation accounts for approximately_____ of all petroleum consumption in the U.S.
two thirds
12. Biodegradable plastics cost ____ as much as conventional plastics.
two times
In a ____logistics structure, multiple logistics activities are combined into, and managed as, a single department
unified
unit load principle
unit loads consolidate smaller units into lagers ones in order to improve efficiency in handling and to reduce logistics costs
One of the best pieces of advice with respect to the design of warehousing facilities is to __________
use common sense
Labor force ___________ is/are a key locational determinant as supply chains become more global in nature.
wage rates
The two areas in logistics systems where most energy costs occur are ___and ____
warehousing;transportation
