Exam 2
The tendency to focus on the intent of the action rather than on the action itself
Rationalization
Craig, a businessman, obtains confidential information on one of his rival companies. The information, if misused, could possibly destroy his rivals. Craig considers what he would advise his son if he was in a similar situation. In the given scenario, Craig's question is based on the _____.
deontological principle of reversibility
The creative team of an advertisement agency is located in both Mumbai and Kolkata. Therefore, welcome notes, congratulatory notes, and team productivity reports are mostly communicated through emails. On critical issues, web-conferences are organized. The type of leadership practiced in this team is an example of _____.
e-leadership
If their respective teams perform above the set standard, Lindsay plans to provide a 2 percent increase in the salary of her subordinates, while Annette plans to increase it by 40 percent. In the context of the expectancy theory, how would the differences in increase affect both the teams?
Annette's team would perform better when compared to Lindsay's team, as the percentage increase in salary is more.
The marketing manager of an organization decides to have an open conversation with his team members on the influence of cost efficient digital marketing on the sales revenue. The manager does this to include team member contributions before implementing a final action plan. In the context of leader actions that foster teamwork, this is an example of _____.
using a consensus leadership style
Tilsiter Inc., a highly profitable industrial group with a large number of businesses, decides to start wastewater treatment plants in various locations as part of its social responsibility initiatives. The firm's management feels that this initiative would be highly profitable and also generate many employment opportunities. The given scenario illustrates the concept of _____.
virtuous circle
From an ethical perspective, how is the influence tactic of co-opting antagonists viewed?
Essentially neutral with respect to ethics and honesty
Being open about problems facing the group and being candid in expressing opinions helps with?
Establishing a climate of trust
What question does the Deontological theory of ethics ask?
Is it right?
Which of the following is true of developing an ethical mind?
It begins with the belief that retaining an ethical compass is essential to the health of an organization.
Which of the following statements is true of ingratiation?
It can be directed upward as well as downward.
Which of the following is true of apprising?
It is an ethical and honest influence tactic.
Which of the following is true of leader political support?
It refers to political acts and influence behaviors performed by leaders to provide followers with valuable resources to advance individual, group, or organizational objectives.
Controlling and monitoring, even minor actions of team members is an example of:
Micromanagement
Not stepping in to make suggestions or corrections in order to help team members develop helps with?
Minimizing micromanagement
A self-regulatory mechanism rooted in a person's sense of what is right and wrong
Moral Identity
This is an example of which possible outcome of influence: Though he thinks it is unnecessary, Jonathan wears gloves at his work bench because his supervisor requires it.
Compliance
Which power type is demonstrated below: Jenna, an operations manager, instructs her staff to limit their paid overtime to 4 hours per week.
Legitimate Power
Ted believes in delegating critical responsibilities to efficient members of his team irrespective of their positions. He also feels that if situations demand, the team members should be equipped to challenge the leader. Based on this information, Ted's belief is in agreement with the concept of _____.
power sharing
What social responsibility is "Using market based method for solving social problems"?
Engaging in social entrepreneurship
From an ethical perspective, how is the influence tactic of Debasement viewed?
Essentially dishonest and unethical
From an ethical perspective, how is the influence tactic Legitimating a request viewed?
Essentially ethical and honest
In the context of the expectancy theory, what is the term for "A worker assessing the probability of succeeding in a task to be about 50 percent"
Instrumentality
Michelle, an auditor, firmly believes in honesty and always presents the real findings of auditing processes assigned to her. She continues to be honest despite pressures from her superiors to manipulate results. Which ethical characteristic does Michelle possess?
Integrity
Which of the following is a reason delegation is considered narrower than empowerment?
It deals with a specific task.
In the context of the expectancy theory, what is the term for "the immediate salary hike based on an excellent performance"
First level outcome
In the context of influence outcomes, identify the sequence of influence outcomes from the most successful to the least successful.
d. Commitment, compliance, resistance
Adrian, the owner of a food product export company, has to rebuild the image of the company because of unethical practices by some senior employees. These activities resulted in huge layoffs and loss of customers for the company. The trust of shareholders also deteriorated. What steps can Adrian take to make his company ethically and socially responsible? Check all that apply.
- Have training sessions on ethical and social behaviors. - Create a pleasant workplace. - Engage in social entrepreneurship.
To plan and implement new standards of operations that reduce production costs defines what?
Defining the team's mission
Sadie hires a new manager. In a couple of weeks, she receives reports that the new manager often plays favorites and does not act in a trustworthy manner. However, since Sadie was the one to hire the new manager, she overlooks these flaws because acknowledging them would reflect that she made a hiring mistake. In this scenario, the factor highlighted in Sadie's behavior is _____.
motivated blindness
In an attempt to increase the productivity of his team members, Ronald, the team manager, decides to organize a paintball session at a commercial venue close to company premises. This team-building activity is an example of a(n)_____.
outdoor training program
In the context of coaching skills and techniques, rephrasing and summarizing effectively what the group member says is primarily associated with:
reflecting content or meaning.
During a face-to-face feedback session with his teammates, Kevin finds that they were more inclined toward long term goals than an immediate reward for performance. In the context of the expectancy theory, Kevin's teammates primarily focus on _____.
second level outcomes
Alina coaches a team of 12. She restricts herself to giving instructions about the required knowledge and skills to the team members. The team members have expressed a need for Alina to be more open and personal in her approach. In the context of the fallacies about coaching, Alina fears:
she would be in danger of getting into psychotherapy if she goes beyond what she does.
An advantage of practicing high corporate social responsibility is _____.
the ability to attract high-quality employees
Deontological principle of reversibility
the deontological principle of reversibility, sibling, or young relative to do?which evaluates the ethics of a decision by reversing the decision maker. What would you tell your child,
Which of the following is an example of personal magnetism?
A leader being captivating, charming, and charismatic
Which power type is demonstrated below: Brian knows that his supervisor will write him a negative performance review if Brian questions his orders.
Coercive power
This is an example of which possible outcome of influence: When his manager sets new operating standards, Ayan quickly and thoroughly follows them.
Commitment
Which of the following is true of social responsibility?
Company leaders should work with suppliers to improve physical and mental working conditions.
George, a senior manager in a company, appears to be fair and reasonable when deciding on salary increases and bonuses for his employees. He tries to create an impression of being a good leader who cares for his employees. Which level of moral development is shown by George in the given example?
Conventional level
What type of leadership decision is given below: You assign each of your team members specific sub-tasks of a bigger project that you are managing.
Delegation
A leader encouraging group members to discuss how they feel about their perceived importance to the organization does what?
Develops group emotional intelligence
Improving teamwork by staying connected electronically to team members is an example of:
E-leadership
Which of the following is true of a pyramid-shaped organization structure?
Each successive layer wields less power than the layer above.
What type of leadership decision is given below: You identify skilled and motivated team members and provide them the resources to initiate and manage new products
Empowerment
Which of the following is a key role of a leader in a team-based organization?
Enabling and empowering group members to accomplish their work
What social responsibility is "Donating money to charity"?
Engaging in philanthropy
Jacob, in an effort to influence his team members toward better productivity, opts for the following dialogue: "Either improve your productivity, or prepare for your exit interview." In this case, which of the following influence tactics does Jacob follow?
Exerting undue pressure
An individual's assessment of the probability that effort will lead to correct performance of the task is referred to as?
Expectancy
In the context of the expectancy theory, what is the term for "A worker changing his efforts, so that the goal is achieved on time"
Expectancy
Which of the following is a specific form of assistance provided by executive coaches?
Giving advice about career management to the teammates
In the context of the goal theory, which of the following statements is true?
Group members must accept the goals, so that they improve their performance.
Joey wants his entry-level employees to feel that they can act independently and make decisions to help in the firm's growth. However, Joey is aware that some empowering activities can actually create dysfunction. Which of the following activities should Joey allow his entry-level employees to engage in independently?
He should provide ample work-related information to all his employees.
Mariam is an intelligent and compassionate leader. Elizabeth, on the other hand is a dominant and manipulative leader. However, both Mariam and Elizabeth have managed to attain equal results and productivities with their teams. In this context, who has a better chance of winning their respective subordinates' approval?
Mariam has a better chance because she has the desired characteristics as per the leadership prototype.
Which of the following statements is true of motivational use of recognition and praise?
Meritorious behavior of teammates should be informed to others.
_____ is the most likely factor that explains why some people who attain power act out of self-interest, whereas others with power act in the interest of others.
Moral identity
The tendency to see what one wants to see and miss contradictory information
Motivated Blindness
Alan, the human resource manager of an organization, has tried to foster teamwork among the employees by adopting a series of actions like establishing a climate of trust and developing group emotional intelligence. However, Alan feels these in-house techniques are not fully efficient in instilling teamwork. In this situation, which of the following approaches should Alan adopt next?
Organize a cooking workshop for the employees at a nearby restaurant
This is an example of which possible outcome of influence: Terry complains that the new quality assurance process impedes productivity, and therefore, should not be followed.
Resistance
Which of the following is a characteristic of authentic leaders?
They have a deep commitment to their growth and also that of other stakeholders
Which of the following is true about the leadership skills and behaviors associated with the expectancy theory of motivation?
Train and encourage people so that they perform the required tasks well.
In order to reduce cell phone usage in the office, a manager plans to send out a memo to all the employees. Which of the following statements should the manager use in the memo in order to be considered politically correct?
We request our employees to refrain from using cell phones on the work floor.
In the context of appealing to the pride of employees, which of the following statements is true?
Workers can experience pride in relation to recognition symbols
Which of the following is a case of open-book management?
Workers of a company sharing strategic and financial information as well as responsibility
Roberto demonstrates the desired behavior expected from his group members when a client visit takes place. In the context of coaching skills and techniques, he is
modeling the desired performance.
After suffering a loss in revenue, the accounting department of a large firm gains importance in determining critical financial policies for the upcoming year. This is best classified as power stemming from _____
capitalizing on opportunity
A former government official is hired as the Chief Operating Officer by a private company that has a considerable government dealings. In this case, the government official hired has considerable power because he _____.
controls vital information
Which power type is demonstrated below: Ray announces to his team that they will receive additional paid time off starting next month.
Reward Power
What social responsibility is "using energy from solar panels"?
Helping build a sustainable environment
In the context of the expectancy theory, which of the following statements made by a group member reflects expectancy?
I am 60 percent sure that I will be successful in achieving the task.
Encouraging collaboration rather than competition as a strategy for teamwork is an example of:
Implementing cooperation theory
which involves showering compliments on one's boss or pleasing one's superior, to be in his good books.
Ingration
Which of the following examples illustrates whistleblowing?
Jacob reports questionable accounting practices in his company to a government officer.
If leaders wish to develop a norm of teamwork based on the cooperation theory, which of the following should they do?
Leaders should work with the group to establish a code of conduct that all members of the group or team agree to follow.
Craig requires his subordinates to be on time in the office, preferably before 10 AM in the morning. However, he arrives for work at 11 AM on most days. In this scenario, which of the following influence tactics does Craig specifically violate?
Leading by example
People in the workplace who ruthlessly manipulate others have therefore come to be called Machiavellians. They tend to initiate actions with others and control the interactions. Machiavellians regularly practice deception, bluffing, and other manipulative tactics.
Machiavellianism
When a manager uses manipulative techniques like deception and bluffing, it is best associated with _____.
Machiavellianism
Francis, a customer service executive, always greets his customers courteously and tries to make them as comfortable as possible. Which ethical leadership behavior is Francis exhibiting?
Respect for an individual
In the context of the expectancy theory, what is the term for "The promotion that follows a salary hike for an excellent performance"
Second-level outcome
What type of leadership decision is given below: You set the major milestones for your team and trust that they are capable of monitoring their own progress
Self-leadership
Which of the following techniques of gaining power is most likely to be considered devious?
Setting a person up for failure
Ryan puts forth the team policy of a 50 percent salary hike if his team members are successful in achieving the target. During the previous financial year, the team policy was to encourage team members to put in their best efforts, and to reward them based on their performance. In the context of the expectancy theory and the goal theory, Ryan's team would:
perform better than the previous financial year, as the rewards are larger, and their performance is linked to rewards.
While building a virtual team, a leader must ensure that:
trust is established and maintained through the use of communication technology
Which of the following is true of organization structures that foster teamwork?
A useful tactic for facilitating communication is to establish a shared physical facility.
Which of the following is the most likely behavior of a leader who attempts to make a personal appeal?
Emphasizing the bond of friendship with a subordinate while asking him to do a task
What question does the Deontological theory of justice ask?
Is it fair?
Jaime leads and coordinates the activities of the finance, marketing, and operations teams of her organization. In this case, Jaime exhibits _____.
intergroup leadership
A management trainee at an organization with a pyramid structure is unhappy with the way he is treated by his immediate supervisor. Instead of discussing this privately with his supervisor, he complains directly to the senior manager. What is the type of political blunder committed here?
Bypassing the boss
Anne likes to keep her boss happy by laughing out loud at all his funny remarks. She also keeps complimenting him on his people skills, even when he doesn't do a fair job. In the context of influence tactics, Anne is attempting _____.
ingratiation
Janet works for a non-profit organization that provides educational resources to students from underprivileged backgrounds. She initiates a mentoring program as she believes it will improve the students' chances of graduating school. The dimension of empowerment highlighted in this scenario is _____.
internal commitment
