Exam 3
Google Plus tried to compete head to head with which other platform?
Google Plus was Google's answer to which popular social media competitor?
Core values do not help to guide your career path.
False
Prejudice is often based on:
Prejudgment, originating outside actual experience.
Which of the following is the best reason to use audio calls rather than emails?
The topic at hand may require a lot of clarifications.
According to Chimamanda Adichie TedX "Single Story", what is one of the problems of stereotypes:
They are incomplete generalizations of people.
In a diverse workplace, people sometimes get treated unfairly because of:
unconscious bias
Which of the following would be the biggest factor in creating challenges in a diverse workplace?
unconscious bias
Snapchat is well known for the majority of its users being ________.
under the age of 35
LinkedIn is sometimes criticized for ________.
vacant or empty exchanges.
Which of the following describes a diverse group of employees?
6 American men and three American women who are from different backgrounds
Which of the following choices would best describe a diverse team?
A group of employees with different ages, genders, and religions
Which of the following best describes what happens in the content/conversation step of a phone call?
Business is discussed and work gets done.
For many socialized as male, the purpose of communication is to:
Establish identity.
Laws and regulations meant to create equality in the workplace mainly protect employees from:
Extreme forms of bias
What is NOT a benefit of using LinkedIn?
Has an exclusive business focus
A SWOT analysis is used by organizations or individuals to:
Identify, understand, and manage the internal, external pressures.
What is a benefit of using LinkedIn?
Increases your professional connections.
Which of the following devices is the best to use when participating in a video call?
Laptop or mobile device
The three pillars of personal branding are:
Motivation, position, connections
Which of the following factors would best determine what we consider to be "Standard English"?
Our early social influences.
Challenges of working well together in a diverse organization are often based on:
Perceived threats to the established order.
Which of the following choices best describes the texting habits of Americans, who use cell phones:
They make far more texts than phone calls.
For Baby Boomers, a common reference point of technology would most likely be:
Touch-tone phones.
A vision board provides visual examples of people, organizations, causes, etc.
True
SWOT means Strengths, Weaknesses, Opportunities, and Threats.
True
The Brand gap exist when you are not sure what your brand means to others.
True
Jan wants to have a weekly check-in with her remote team. Which of the following is the best tool to use?
VOIP call
In which of the following scenarios is it NOT a good idea to mute yourself on a call?
You are leading the discussion.
Michelle must call a client who lives in a rural area with a shaky internet connection.What is the best method for her?
a cell phone
Which of the following situations would most benefit from a scheduling tool?
a manager wants to schedule performance reviews with ten employees
Which of the following is the easiest way to schedule a meeting with several people in different time zones?
a scheduling tool
Race today is typically regarded as:
a social construct
Which of the following is the best strategy to try if there is static on a call?
ask the other person to move to a quieter location
On Pinterest, users can create and share ________ where they have saved (or "pinned") items.
boards
Which of the following would most likely lead to a cross-cultural communication problem?
clothing choices
You are on a video call with coworkers showcasing new features on your company website. Which is best option to use?
demonstrate the new features with screen sharing
In which of the following steps does the caller explain the timing of the call and the topics to be covered?
establishing expectations
Snapchat's use of auto-deleting messages are likely a response to data concerns in which other social media platform?
Which of the following is NOT a factor you should consider when choosing a tool for communication?
how impressive the tool is
Which of the following factors is most important for you to consider when scheduling remote meetings?
how technologically savvy all participants are with the remote technology
Which of the following is a best practice for setting up a remote meeting?
include the login information & instructions for using the conference tool
The concept of "professional language" in the workplace:
is subjective and based on several different factors.
Linkedin emphasizes a user's ________.
professional connections.
In the US, which type of diversity has a stronger impact on financial performance?
racial and ethnic diversity
Which platform uses messages that auto-delete after they are viewed?
snapchat
When making a video call, which of the following is the best place for you to direct your gaze?
the camera
Ethnicity is commonly described as:
the shared culture of a group.
Pinterest is an excellent platform for viewing and disseminating content organized visually by ________.
theme
Pinterest is well known for the majority of its users being ________.
women
