EXAM 3

CH 17 Functional Group Theory Habermas' ideal speech situation argues for three requirements for moral decision-making:

1. access 2. argument 3. justification

CH 17 Functional Group Theory Of the four functions, which is most important to ensuring a quality decision?

The evaluation of negative characteristics of alternative solutions

CH 20 CCO theory EMT1 uses jargon to communicate with a coworker, EMT2. This allows the EMT's to avoid scaring surrounding family members while being very expedient and clear about the patient's condition with one another. This is an example of McPhee's _______ flow

activity coordination

CH 18 SCT Arsenault discussed SCT and suggested it is grounded in the belief that _________

communication creates reality

CH 18 SCT A pun uttered in a group is considered a type of _______

dramatizing message

CH 19 - Cultural Approach to Organizations A type of research that maps social discourse is called a(n) ____________.

ethnography

CH 17 Functional Group Theory TRUE OR FALSE: functional group theory recognizes the value of off-topic conversation that builds cohesion

false

CH 18 SCT TRUE OR FALSE: If a group begins to symbolically converge thus creating group consciousness, this means the group will become more cohesive

false

CH 20 CCO theory TRUE OR FALSE: All four flows are not required for creating an organization, according to the Communication Constitution of Organizations theory.

false

CH 20 CCO theory TRUE OR FALSE: Communication between organizational members must always include McPhee's four flows.

false

CH 20 CCO theory According to the Communicative Constitution of Organizations theory, McPhee says _______ seperate(s) an organization from a crowd.

goals

CH 19 - Cultural Approach to Organizations In his Cultural Approach to Organizations, Pacanowsky says that cultural performances include _________

imaginative language

CH 17 Functional Group Theory What kind of thinking favors rational thinking over intuitive hunches?

reflective thinking

CH 20 CCO theory Your boss tells you and three others that you'll oversee putting the annual retreat together. The four of you start meeting to decide who will do what, when, where, and how. This is an example of which of the flows McPhee posited?

self-structuring

CH 17 Functional Group Theory The functional perspective arises from which two traditions?

socio-psychological and cybernetic

The Cultural Theory of Organizations & Pacanowsky would call graduation ceremonies __________

texts that articulates aspects of cultural life

When we reviewed the history of organizational communication theory, we mentioned that the Human Relations movement resulted from:

the Hawthorne studies

CH 18 SCT Symbolic Convergence theory says that the basic unit of analysis, the subject matter, or building block of a group's view of reality is ________.

the fantasy theme

CH 17 Functional Group Theory Functional Group Theory has, as an overall purpose, to

to provide insight on how to make effective group decisions

CH 18 SCT TRUE OR FALSE: Dramatizing messages, as defined by Bormann, must not concern something on which the group is currently working.

true

CH 20 CCO theory TRUE OR FALSE: McPhee believes different flows can address different audiences, and the same message can address multiple flows.

true

CH 20 CCO theory TRUE OR FALSE: McPhee believes that all organizations have goals

true