Exam Four

________ is a type of spontaneous group discussion to help find multiple solutions for problems.

Brainstorming

True or False: According to folk wisdom, top-level executives are most likely to have type A personalities.

False

True or False: Brainstorming is useful only for solving simple, well-defined problems.

False

True or False: Chronic stressors are more stressful than a major life change but not as stressful as daily hassles.

False

True or False: Conflicts always affect the workplace negatively.

False

True or False: Csikszentmihalyi discovered that people are least likely to feel flow while at work.

False

True or False: Democratic vote is a win-win approach to conflict resolution.

False

True or False: Difficulty with self-definition is typically the source of values conflict.

False

True or False: Extrinsic motivation is more powerful than intrinsic motivation in encouraging creativity.

False

True or False: Passive people tend to be quiet, but they are responsive when they need to provide answers or input to a discussion.

False

True or False: Terman holds that a person has to be an academic genius to be creative.

False

True or False: The Aslan phenomenon refers to situations in which people break existing rules to arrive at creative ways of doing a task.

False

True or False: Values conflicts tend to focus on disagreements over what a statement or concept means.

False

Dennis has received two job offers with attractive employee benefits. He finds it difficult to choose one of the two offers as both are equally good. Identify the conflict that Dennis is facing.

Inner conflict

Which of the following statements is true of eustress?

It is a kind of pleasant and desirable stress.

________ are rules or beliefs that keep people from being as creative as they otherwise could be.

Mental locks

Which conflict erupts over differences in self-definition?

Negotiation-of-selves conflict

Which of the following is a characteristic of people with a type B personality?

They are more relaxed than a type A personality.

True or False: A "compromiser" generally doesn't feel as much of a need to rush to a solution as a "competitor" does.

True

True or False: A manager won't be able to change a low conformer any more than he or she is likely to change a high conformer.

True

True or False: A stressor is a situation or an event that causes the body to react.

True

True or False: An avoid-avoid inner conflict occurs when you are torn between two undesirable options.

True

True or False: Chronic stress can actually weaken your immune system, and you may fall victim to an illness that you would normally fight off with ease.

True

True or False: Creative people have flexibility and fluency in ideas, with the ability to know a good idea from a bad one.

True

True or False: Intragroup conflict occurs when a conflict arises among group members, and they choose sides and split off into factions within the existing group.

True

True or False: One way of dealing effectively with an envious person is to avoid excessive contact with him or her.

True

True or False: Person-versus-group conflict can involve someone who never was a member of the group, but who opposes it.

True

True or False: True creativity requires divergent thinking.

True

True or False: Whiners and complainers are good at taking advantage of sympathetic listeners.

True

A common mistake in decision making is called the ________ fallacy, which sees only one of two extremes as a possible solution without really looking at the great number of compromises and other creative choices that might exist in between.

either/or

The positive stress that is felt when playing baseball is referred to as ________.

eustress

A(n) ________ is a way of thinking that causes internal stress by substituting a realistic belief with one that is destructive, illogical, and largely false.

irrational belief system

According to Csikszentmihalyi, ________ refers to the pleasure derived from the creative process of reaching a goal.

optimal experience

The term ________ is defined as what and how an individual believes himself or herself to be.

self-perception

A creative person is usually motivated by

the joy of the discovery process.