FHO Quiz 5

Cremation urns for adults should contain at least ____ cubic inches.

200

Which of these would not be grouped as a cash advance item?

Use of hearse.

If a client family walked into a casket selection room, and they found that the price of the casket was separate from the service charge (2 prices), then this would be an example of:

Bi-unit pricing

A keepsake urn is one which-

Can be worn.Can be buried.Can be displayed.All of these.

Confirming and reassuring the family after they have made selections of service and merchandise (post-selection counseling) provides two important functions, one is to confirm their selection so that no mistakes are made as to what they want. The second reason is to-

Help eliminate buyers "remorse" so you should let them know that they made good choices.

Cremated remains that are inurned before being allowed to cool may-

Melt through the plastic bag and 'seep' into the urn itself.