Final Exam - Extra Credit (1 hr)

Feedback has only one primary purpose for those who receive it: motivation.

False

In Lewin's model, refreezing creates the motivation to change.

False

In the anchoring bias, the decision maker tends to assess the likelihood of an event based on impressions of similar events.

False

Meetings should be held as scheduled, whether or not there is a goal for a meeting.

False

Organizational culture is not statistically related to any measures of organizational effectiveness.

False

Self-esteem is a broad personality trait composed of self-efficacy, locus of control, and emotional stability.

False

Strategic skills are the most important to managers at middle levels of the organization.

False

In 360-degree feedback, individuals compare perceptions of their own performance with information from their manager, subordinates, and peers.

True

In the encounter phase of organizational socialization,

employees' values, skills, and attitudes start to shift as the new recruit discovers what the organization is truly like.

What are the three global values that are essential for promoting positive OB?

restorative justice, compassion, and temperance

Xavier and Kevin both work as line employees at the Widget Corporation plant. They are both big fans of the San Francisco Forty-Niners and meet at game times in local sports bars to watch the game. They are probably providing ________ to each other.

social companionship

If there is a lot of negativity in the organization, exercise mindfulness and identify and reflect on the positive elements of the change.

true

Which of the following tips should be used by employees having a personality conflict with another employee?

Emphasize problem solving and common objectives.

Trust of character is known as competency trust.

False

Which of the following statements about innovation is true?

Innovation can be motivated by profit.

________ is the extent to which an individual identifies with an organization and commits to its goals.

Job involvement

Neal has asked Liz, who has the office next to him, to watch him practice the presentation he will be giving to his bosses next week. What step of the TED protocol for effective presentations is Neal in?

Put it together.

Which of the following should a person do to avoid conflict?

Stop ignoring conflict.

A group that gets together because of a common interest is an informal group.

True

A key variable in Fiedler's model is situational control, which is composed of leader-member relations, task structure, and the leader's position power.

True

A manager should use Schwartz's model to understand employees and assign them tasks that are consistent with their values.

True

Conflict in the workplace can lead to absenteeism and turnover.

True

Conflict is the energy created by the perceived gap between what we want and what we're experiencing.

True

Often, decision makers select the most readily available ideas or solutions. Therefore, they are advised to evaluate a broader set of alternatives.

True

Research has shown that despite the assumption many managers make, proactivity is unrelated to work performance.

True

Situations and people are both dynamic—they change.

True

The 3 Cs of effective teams include charters and strategies, composition, and conscientiousness.

True

The organization's division of labor is visible in the organization chart.

True

The sources of creative behaviors are both person and situation factors.

True

To practice conscious capitalism, an organization should be interdependent with stakeholders.

True

Personal attitudes affect ________ via ________.

behavior; intentions

The use of expert power tends to result in

commitment

In the _________ bias, a decision maker subconsciously decides something even before investigating, and then seeks information that supports the decision.

confirmation

Harold Kelley hypothesized that people make causal attributions by observing

consensus, distinctiveness, and consistency.

Rosario and Pamela work together. They are also friends outside of work. Rosario and Pamela are constantly texting each other. Their supervisor comments that, while this might be fine outside of work, it's inappropriate to constantly text each other in the office. This is an example of

context of interaction.

Which of the following is not a content theory of motivation?

equity theory

Spatial intelligence is likely to be most valuable to a

fighter pilot.

A ________ is a set of expected behaviors for members of the group as a whole.

group role

Which of the following is an organizational function of a group?

implementing complex decisions

The person-situation distinction allows you to consider unique individual factors as well as situation factors that might be the source of the problem. If an employee leaves because his or her job has become boring and less meaningful, this reflects a(n) ________ factor.

individual

Which three roles are especially important to groups?

initiator, orienter, energizer

The need for belonging is part of the need for

love.

Sam needs to study for an upcoming test in his business law course. His roommate is driving him crazy by singing and whistling. Sam heads for the library and finds a quiet room in the back so he can study more effectively. Sam is increasing his

mindfulness.

A person will experience ________ when his or her outcome to input ratio is less than that of a relevant comparison person.

negative inequity

Last week, a major construction project began on Brandon's normal route to work. After two days of getting angry and being late to work, Brandon found a new way to go which was slightly longer, but faster. Which of the following processes did Brandon engage in?

negative reinforcement

Which of the following is not a factor that affects perceptions of feedback?

personal relationship with the feedback giver

Schwartz's model suggests that

values may conflict with each other.

________ is the conflict-handling style that is passive withdrawal from the problem and active suppression of the issue.

Avoiding

________ is the shared belief that drives people to help others who are suffering.

Compassion

Which of the following is not one of the career functions of mentoring?

role modeling