Final Exam Flashcards for MGMT 3720
According to the lecture on motivation from week seven, the activation stage begins with the realization of _____
A desire
Which of the following statements is true regarding an organization's culture?
A dominant culture expresses the core values shared by a majority of the organization's members.
Which of the following statements best defines a work group?
A work group interacts primarily to share information, rather than to engage in work that requires joint effort
Power Requires an element of dependence exist between two parties. Which of the following was NOT listed by our guest lecturer as something that creates dependence in power relationships in organizations?
Addiction.
Janis feels disheartened because she was not selected for the campaign exchange program in Sicily. Which component of an attitude does Janis's feeling represent?
Affective
Alisha works as a writer for a fashion magazine in New York.
Affective component
Malcolm Industries recently hired a large number of workers for the company's new construction factory in Colorado. During the hiring process, the management made a clear effort to recruit physically strong individuals because the work at the factory involves manual labor. The job needs to be performed by individuals who have the energy and physical stamina to work for long hours. Which of the following surface-level characteristics did the company most likely concentrate on when selecting the new workers.
Age
In the first half of the twentieth century, work specialization was seen as _________.
An unending source of increased productivity.
Angela Wells recently applied for a job at Spiga, a lounge in Paris. Having worked in several restaurants and lounges in and across France, she was confident that she would get the job. However, soon after the interview, she was informed that another candidate was offered the job, even though the other candidate had limited experience in comparison to her. Angela feels that she was discriminated against. Which of the following, if true, would best justify Angela's assumption?
Angela is a single mother with two young children.
Marisa is leaving a meeting at work when she gets a text message from her husband.
Anger
Which discipline strives for an object analysis of human behavior through examination of cultural belief systems values traditions ritual and other cultural practices
Anthropology
Which of the following is not a part of the negotiation of meaning process?
Application
Who was it that first suggest human beings are rational animals?
Aristotle
_____ refers to evaluative statements or judgments concerning objects, people, or events.
Attitude
Which of the following styles of leadership shows the least amount of concern for the emotional well-being of employees?
Autocratic.
Diana Allister recently evaluated her subordinate's progress report. She now plans to inform her about the objectives she did not achieve and how she can perform better. By doing this, Diana will be demonstrating the _______ component of an attitude.
Behavioral
Emotions are...
Biological functions of the nervous system
The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom is termed _____.
Chain of Command
Which of the following types of power focuses on using fear of negative results to exercise control?
Coercive Power.
Tina is a sales executive at Frinkert Bank. She is an outstanding performer on her team and often surpasses sales goals set by the company. Yet, she believes she does not get sufficient credit for her hard work. During a coffee break one day, she says to her colleague,"I have been getting the largest accounts for the bank for the past eight months. Yet, my boss never acknowledges the kind of effort I put in to get these accounts." Which component of attitude is being demonstrated by Tina?
Cognitive component
Joann Hayes is currently working on a project to tackle climate change. During the project, she needs to find different options to replace the use of non-renewable energy and check the feasibility of different energy options before choosing the most practical one. Which of the following skills does Hayes primary need to use for these tasks?
Conceptual skills
____ is defined as a process that begins when one party perceives another party has or is about to negatively affect something the first party cares about.
Conflict
Which of the following is false about views of conflict?
Contemporary perspectives differentiate types of conflict based on their good and bad effects.
Lila is project manager for the environmental rights organization "Save the Forests of Asia"
Controlling
Lila is a project manager for the environmental rights organization "Save the forests of Asia" She recently faced an operational hiccup when the initiative could not be launched publicly according to the timeline they had planned. Lia monitored the schedule to find the cause of the delay before speeding up the implementation process by allocating more members for the implementation phase. By doing this which of the following functions is she performing?
Controlling.
According to your article from week 8, on cooperation and competition, boundaries in a group are _____.
Cooperatively established.
There is a broad range of emotions, yet all emotions are said to derive from a few basic emotions. Identify all of the basic emotions in this list.
Disgust, Fear, Surprise, Happiness, Anger, Sadness
According to Mintzberg's classification of managerial roles, the role of ____ is to transmit information received from outsiders from other employees to members of the organization.
Disseminator
The role of a _____, according to mintzberg's classification of managerial roles is to transmit information to outsiders about an organization's plans, policies, action and results and to serve as an expert in the organization's industry.
Dissemintor
Anita works as a campaign manager at an environmental organization in british columbia.....
Do you see yourself working with us in the next six months?
Rogue Vogue Corp. is an apparel company. To keep up with the latest changes in the fashion industry, the company has to come up with innovative designs and follow strict timelines. The culture of the company values integrity, high ethical standards, and risk taking. The members of the organization accept these cultural values. They know exactly what is expected of them, and these expectations go a long way in shaping their behavior. In addition to this, the culture of the marketing department is outcome oriented and the finance department emphasizes attention to detail. The organizational culture of Rogue Vogue Corp. is an example of a _________
Dominant Culture
Maxine Roudley just completed and scored the LPC questionnaire given to her during an evaluation exercise. She is surprised when she finds out that she described her least preferred co-worker in relatively positive terms because she recalls being particularly annoyed by this difficult co-worker several times in the past. Based on your understanding of Fiedler's Model, you explain to Maxine that her LPC score makes sense within the model because ______.
Dora tends in general to focus on building good relationships with the other employees.
Heath and Keith are on the same team; they work well with other people in the same team but don't get along with each other. This type of conflict can best be described as ________.
Dyadic.
Gwyn is struggling with personal issues of control within her team. Her outbursts and the underhanded nature of functioning within the team are destructive. This could be considered ______.
Dysfunctional Conflict.
It seems that your workgroup is in conflict much of the time. One colleague has suggested that you as the supervisor, are responsible for eliminating the conflict so that your workgroup can function harmoniously. Another colleague has suggested that conflict is good for stimulating creativity and productivity within the work environment. You are unsure about whether you should try to eliminate the conflict within your group or learn to deal with it positively. Contemporary perspectives tend to differentiate types of conflict based on their ________.
Effects.
In the past, researchers considered all conflict to be...
Either uniformly good or bad.
Trait theories most accurately predict ________.
Emergence of a leader
Terry is a pretty good boss, all his employees think so.
Emotional regulation
According to the research study presented in week three's lecture, what behavior on the part of the manager was most effective at creating buy-in from employees?
Empathy
Detail orientation is one of the six primary characteristics that capture the essence of an organization's culture. It indicates the degree to which ______.
Employees are expected to exhibit precision, analysis, and attention to detail
Detail orientation is one of the six primary characteristics that capture the essence of an organization's culture. It indicates the degree to which ______.
Employees are expected to exhibit precision, analysis, and attention to detail.
Which of the following best represents deep-level similarity?
Employees who seek challenges in assignments and like to work collaboratively
Which of the following best represents deep-level similarity?
Employees who seek challenges in assignments and like to work collaboratively.
According to your article from week 8, on cooperation and competition, relationships that have cooperative and competitive elements impose _______ that paradoxically empower and limit individuals.
Enabling restraints
Part of the training process for new employees at Wingey Inc. is to read through the policy manual and past a series of short tests that cover basic conditions. This must be done before employees are allowed to assume operational responsibilities on the factory floor. What type of knowledge is the company imparting to the employees in this process?
Explicit knowledge
Spencer's company has just announced a bonus is up for grabs to the top salesperson at the company. At the end of the fiscal year, whoever has acquired the creates number of new clients will receive 12% commission on all their sales instead of the standard 10%. This is an example of what type of motivation?
Extrinsic
Athers works as a communication executive at a travel house. Which of the following types is Athers most likely to be characterized as according to the Myers-Briggs type indicator?
Extroverted
According to CRP, human organizations operate in much the same way as non-human systems.
False
Demographics mostly reflect deep-level rather than surface level diversity
False
Even though both a affective states, there is a clear and distinct line between a mood and an emotion.
False
Incivility, defined as disrespectful ments of another person, may be rude but is insufficient to qualify as a discriminations practice.
False
Individual decisions are more time consuming than group decisions
False
McClelland's theory of needs proposes the factors leading to job satisfaction are separate and distinct from those leading to job dissatisfaction.
False
Nancy is part of a group that stresses collective goals and performance. Nancy is amazed at how well the members of the team used their skills to benefit themselves and their team members. Whenever a problem arises, the team, as a whole, works to provide reasons and solutions. She enjoys working in this group as there is a lot of positive energy. This group Nancy is a part of is a work group.
False
Participative management is characterized by the symbolic representation of employees in work councils and board meetings.
False
Relationship conflicts are almost always functional conflicts.
False
Research consistently shows that a group in a brainstorming session generates more ideas than individuals working alone
False
Servant leadership believes that first corporate goals should be accomplished and then leaders should look to meeting the needs of others.
False
Subcultures act to undermine the dominant culture.
False
The first lecture explains that some actions are goal-oriented, performed for a purpose, while others are not.
False
The first lecture explains that some actions are goal-oriented, performed for purpose, while other actions are not.
False
The first step in the rational decision making model is to identify the criteria you will base the decision on.
False
The first step to practicing emotional intelligence is sometimes called empathic accuracy.
False
The rational-decision making model improves on the intuitive decision-making model by taking into account, and making room for, the influence of the unconscious mind.
False
The web of influence refers to the number of subordinates that a manager direct as opposed to a line of responsibility, which outlines a reporting structure in the organization.
False
Transformational leaders motivate through the use of charm and personality to engender a positive view of themselves in the eyes of others.
False
because human beings can be conditioned to have physiological responses to stimuli managers who implement the right formula of stimuli can control employee responses
False
Stereotype threats means that a person's physical safety is being threatened by someone of a stereotypically violent demographic.
False.
To create a favorable impression of himself with others, Brant will often compliment people on small things they have done. This is what form of impression management?
Flattery.
Allowing employees to work 4 ten-hour days, instead of 5 eight-hour days, each week is an example of what motivational theory?
Flextime
A group of accountants in an organization share related tasks, but do not collaborate with each other, and their status is determined by organizational structure and objectives. What type of group are they?
Formal group
A group of accountants in an organization share related tasks, but do not collaborate with each other, and their status is determined by the organizational structure and objectives. What type of group are they?
Formal group
A plant manager organizes a plant by separating engineering, accounting, manufacturing. Personnel, and purchasing into departments. The plant is departmentalized on the basis of____.
Function
Conflict in an organization can either be _______, leading to improvement of group performance or _________, hindering group performance and the achievement goals.
Functional / Dysfunctional.
AgriProducers has customers all over the United States that need their soil and crops tested in their labs, the crops and soil are different in the various large areas of the nations such as the west coast and the Midwest. Which type of departmentalization would be best for AgriProducts?
Geographic
Aldo works as a lab research assistant at Butify Labs...
He believed that research and testing are integral parts of providing consumers safe products
John didn't smile at anyone on the way into the office...
He is in a bad mood today
Adrian Atwood, a senior manager at MNC, spends a lot of his time assigning group members to particular tasks and scheduling their work such that deadlines are achievable. Adrian also sets high expectations for standards of performance and holds regular meetings to ensure that productivity and quality are up to the mark. This indicates that Adrian, as a leader, is _____.
High in initiating structure
Danielle's boss is apathetic as to where Danielle works at home, at the office, or from her beach house. All he cares about is that the project is completed on time, on budget, and with exemplary quality. Which characteristic of organizational culture describes this aspect of Danielle's job?
High outcome orientation
One of the key elements of an organization's structure is the span of control. Which of the following key questions is a span of control intended to answer for an organization?
How many individuals can a manager efficiently and effectively direct?
The ability to understand, communicate with, motivate, and support other people, both individually and in groups may be defined as _____
Human skills
Unconscious perceptions a person has about a particular demographic of people are called ______. These _________ can unknowingly affect the way we act towards certain people - both positively or negatively.
Implicit Biases.
Which of the following is not identified as a way in which managers can generate affective commitment during the lecture in week three?
Incentives and competitive pay structures
Cognitive dissonance indicates _____ between two or more attitudes or between behavior and attitudes.
Incompatibility
At Milton farms, where a large part of the management comes from the same sociocultural background, many employees of diverse ethical or cultural origins are hired only to ensure legal compliance with laws relating to diversity at the workplace. The company's day to day functioning leaves much to be desired in terms of promoting diversity. Recently, the owner's cousin was promoted to the post of a branch manager while three suitable candidates hailing from different cultures were blatantly overlooked. This is an example of...
Ingroup Favoritism
_____ is defined as the tendency to see members of the group of which we are a part of as better than other people.
Ingroup favoritism
The desire to eat represents an ___________ because it serves as a means to the end of not being hungry any longer.
Instrumental desire
When trying to understand conflict through where it occurs, which type of conflict focuses on conflict occurring between two groups?
Intergroup Conflict
When trying to understand conflict through identifying where it occurs, which type of conflict focuses on conflict occurring within a group?
Intragroup Conflict
Margaret's boss regularly stops by her desk to check-in on her. He often has kind words to say about how impressed he is with her work ethic as well as her creativity. Though it doesn't necessarily line her pockets, Margaret feels a great sense of pride in this recognition, and works hard to earn it. This is an example of what type of motivation?
Intrinsic
What is the major problem with the Myers-Briggs Type Indicator as a measure of personality?
It forces a person to be categorized as either one type or another.
Which of the following best defines organizational behavior?
It involves the study of what people do in a company and how it affects the company's performance
Which of the following is true with regard to the social identity theory?
It proposes that people have the emotional reactions to the failure or success of their group because their self-esteem is tied into the group's performance.
Which of the following is true with respect to surface-level diversity?
It refers to differences in easily perceived characteristics, such as gender and race
Which of the following is true with respect to surface level diversity?
It refers to differences in easily perceived characteristics, such as gender and race.
Jean works for Fahrenheit Publishing, which is a publisher of scientific journals. The company is dominated by low risk-taking and high attention to detail. Jean's department is committed to high team orientation and provides many team building activities in which Jean and other department members work together and socialize. Which of the following statements best describes Jean's department?
Jean's department has developed a subculture.
Jennifer Margolis was Recently Hired as the campaign manager at an environmental organization. She has a degree in environmental sustainability and possesses substantial knowledge about the issue of global warming. She has the knowledge to lead the public relations team of the organization. However a few months later, the board of directors of the organization expressed dissatisfaction with jennifers performance and asked her to resign. Which of the following. If true, best explains this situation?
Jennifer's interpersonal and networking skills were to work to run the object
Janice and Shane are both senior software analysts. They have worked together on projects for six years and get along very well. Janice is anticipating the arrival of her first child and will not be able to work on a full-time basis in the future. Shane is contemplating opening his own business as a home media installation consultant and does not want to continue to work full-time. They both need some income. Which of the following alternative job structures would be best for Janice and Shane?
Job Sharing
Which of the following more directly represents vertical move within and organization?
Job enrichment
Managers at O'Flannigans Pub, a restaurant chain, train their employees such that in the absence of employees, someone trained in the same skills can step in and do the job equally well. Thus, many modules in training are extensive as they provide employees with details of the skill sets required for different jobs. In practice, this lengthy training program does help the company as a well-trained and flexible workforce is at their disposal at all times. The managers at O'Flannigans Pub use _________.
Job rotation
Which of the following is something that often differentiates power from leadership?
Lack of goal compatibility between leaders and followers
Aldon supervised twenty-one claims processors at an insurance company. He finds he can easily spent quality time with about six of them on a regular basis, but doesn't interact much with the other fifteen. Aldon finds the six that he sees regularly are more productive, integrated, and committed to the organization. What theory supports Aldon's observations?
Leader-Member Exchange
Which of the following leadership theories argues that because of time pressures, leaders establish a special relationship with a small group of their subordinates - the in-group, who are trusted, get a disproportionate amount of the leader's attention and are more likely to receive special privileges?
Leader-member exchange
Millicent Farnsworth, a manager at an early childhood education company, recently started working on an illiteracy project. During the project, she needs to motivate team members to attain their project milestones and direct them through different phases of the project. Which of the following kinds of functions will these tasks be covered under?
Leading
______ get things done through other people. They make decisions, allocate resources, and direct the activities of others to attain goals.
Managers
Which type of motivation theories are concerned most directly with human-beings as rational, problem-solving creatures?
Meaning Making Theories
Emotions are the result of consciousness interacting with chemicals in our body to generate ____
Meaning that holds survival significance
High status individuals often have ____ freedom to deviate from the norms of the group.
More
The core dimensions of the job characteristics model can be combined into a single predictive index called ____.
Motivating potential score
______ is defined as the processes that account for an individual's intensity, direction, and persistence of effort toward attaining a goal.
Motivation
Patterns of human behavior are ____
Mutable
The _____ is a personality assessment consisting of 100 questions where respondents are classified as extroverted or introverted, sensing or intuitive, thinking or feelings, and judging or perceiving.
Myers-Briggs Type Indicator
According to Mintzberg's classification of managerial roles, which of the following is a kind of decisional role?
Negotiator
Which of the following statements regarding leadership is true?
Non-sanctioned leadership is as important as formal influence.
Which of the following is a factor present in a target which may affect a person's perception?
Novelty
Tracy Winter works at a publishing firm in London and recently received an e-mail from the human resource department of her company asking her to study the behavior of a colleague. Which of the following is Winter conducting?
Observer-ratings survey
Which of he following is true regarding perception?
Our perception of reality can be different from the objective reality.
Which of the following statements is true regarding perception?
Our perceptions of reality can be different from objective reality
Marnie has to vote on which initiative her work should pursue, either developing a new product line, or revamping operations on the existing product line. What part of the negotiation of meaning process best represents what Marnie is doing?
Participation
Which part of the negotiation of meaning process is most directly challenged by business shutdowns that require remote work?
Participation
Sam, a Sales Leader with TMA Enterprises, sets new goals for his team members every three months. He clearly communicates the goals and supports his team by communicating sales forecast results on a weekly basis and also identifies new clients to ensure the team's goals are met. Sam is utilizing which of the following leadership theories?
Path-Goal Theory.
Human beings naturally _______ behaviors, mental processes, and social interactions in a way that is persistent while also constantly changing.
Pattern
Humans naturally _____ behaviors, mental processes, and social interactions in a way that is persistent while also constantly changing.
Pattern
Greg has been asked to write a vision statement for the strategic plan
Patterning
Organizations are social constructs that emerge from______
Patterns of human relation and meaning-making
Which of the following is a critique of the rational-decision making model?
People are not purely guided by rational thought.
Which of the following statements is true according to McCelland's theory of needs?
People with a high need for power and a low need for affiliation often make the best managers.
Copsi-Cold Drinks is a company out of Everett's WA. They are working on overhauling their organizational structure and culture and want to know which of the following characteristics of an organization's custard indicates the degree to which management decisions take into consideration the effect of out comes on employees with the organization.
People/customer orientation
When two people witness something at the same time and in the same situation yet interpret it differently, factors that operate to shape their perceptions reside in the _______
Perceivers
When two people witness something at the same time and in the same situation yet interpret it differently, factors that operate to shape their perceptions reside in the _______.
Perceivers
Esther Lugo has gone for an interview. These characteristics about Lugo indicate her _______
Personality
______ is best understood as the sum of ways in which an individual reacts to and interacts with others.
Personality
Which of the following statements is true about personality
Personality is influenced by hereditary factors
The management at Climate Action Developments needs to recruit campaign managers for its renewable energy project. They are looking for candidates who are assertive, extroverted, and who can tackle challenges head-on. Which of the following deep-level characteristics should the focus on to best recruit the right candidate for the job?
Personality.
Which level of Maslow's Hierarchy of needs deals with satisfying one's hunger thirst and other bodily needs?
Physiological
A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment, but they do not have the authority to unilaterally implement any of their suggestions. This is most likely to be a(n)_______ team.
Problem-Solving
Marquis processes TPS reports for his company. His supervisor informs him that he was supposed to go line by line when filling out reports and turn in five reports each day. Marquis believes that if he isn't forced to go line by line then he can fill out 30 reports each week. His supervisor won't listen to him and insists he does it the way he is told. What type of conflict does Marquis have?
Process Conflict.
Procter & Gamble has separate departments for Tide, Pampers, Charming, and Pringles. This is an example of departmentalization by _____.
Product
Procter & Gamble has separate departments for Tide, Pampers, Charming, and Pringles. This is an example of departmentalization by _____.
Product.
Which of the following is not one of the three elements of organizational behavior explicated in the first lecture?
Profit Motive
One way to possibly make jobs more _____ would be to connect employees with the beneficiaries of their work or service that they provide.
Prosocially Motivating
Problem solving teams can _____
Provide recommendations after a discussion amongst department members
Problem-solving teams can ______.
Provide recommendations after a discussion amongst department members.
Marquis is a manager who's struggling to motivate some of his employees. In particular, Peter doesnt seem to want to do his work and is often having to be reminded to get things in on time. Which discipline is most likely to help Marquis understand Peter's behavior as an individual
Psychology
Select from the list all the fields that are identified in week one as contributing to the discipline of organizational behavior
Psychology, anthropology, sociology, social psychology
Treating something as real, which is not otherwise is real, is a process called
Ratification
Which of the following are characteristics of the intuitive type of people according to the Myers-Briggs Type Indicator (MBTI) classification?
Rely on unconscious processes and look at the overall picture
Which of the following are characteristics of the intuitive type of people according to the Myers-Briggs Type indicator?
Rely on unconscious processes and look at the overall picture
According to Mintzberg's classification of managerial roles, the role of a ______ is to make or approve significant organizational decisions and assign human, physical, and monetary assets.
Resource Allocator
Ruth B. Greenwood is a production manager. Which of the following statements, if true, would support the argument favoring increased span of control?
Ruth's team consists of highly experienced and skilled labor
The practice is bounded rationality of settling for outcomes that are seen as "good enough" is known as...
Satisficing
Which group of motivation theories describes people as being innately driven by the desires to have control over one's circumstances?
Self-Sufficiency Theories.
Which of the following is the highest level need in maslow's theory?
Self-actualization
Which of the following needs in Maslow's hierarchy refers to the drive to become what one is capable of becoming?
Self-actualization
Which theory of leadership places the growth and well-being of followers above all other leadership responsibilities?
Servant
April's colleague Nathan has consistently pestered her to go out on a date with him. Though she has refused his offer several times, he keeps persisting. She found an envelope on her desk from Nathan with inappropriate pictures and cartoons, which left her infuriated. She now intends to go discuss the matter with the human resource department of her company. Which of the following forms of discrimination is April most likely to cite?
Sexual harassment
The human resources department of Orbit Bank believes in being unbiased toward all employees and treating them fairly. They believe it is crucial that the company treat all their employees equally. However Susan Daniels, an employee at the bank, recently filed a lawsuit against the company, claiming that she was discriminated against. Which of the following, if true, best justifies Susan's action?
She was not invited to regular Friday staff lunches with the guys
Contingency theories focus on the ______ that impact leadership success.
Situational Variables
Which of the following series of the following series of dimensions of the job characteristics model (JCM) combine to create meaningful work?
Skill variety, task identity, and task significance
Which field of study was discussed by your professor as being the "most rich" when it comes to contributing to the study of organizational behavior?
Social Psychology
The role of a _____, according to Mintzberg's classification of managerial roles, is to transmit information to outsiders about and organization's plans, policies, actions, and results and to serve as an expert in the organization's industry.
Spokesperson
Rajit is the only person of color in his department of 18 other people. Rajit's behavior is indicitave of what concern in organizational diversity?
Stereotype Threat
_________ diversity refers to diversity in observable attributes such as race, ethnicity, sex, and age.
Surface-Level
Conflict that relates to the content and goals of work is called _____ conflict.
Task
Conflicts that relate to the content and goals of work is called _______ conflict.
Task.
Amanda McPherson is a working mother with one child and an ailing parent to look after in addition to her duties as a wife and hob responsibilities as a legal consultant. Since Amanda always feels pressed for time, the news that the consultancy she works for would allow her to work from home two days a week came as a great relief to her. She now feels more motivated to work for the company, as the company has taken into account her personal and professional needs. The company has allowed Amanda to use the option of ____.
Telecommuting
Conservationists have had a perpetual conflict with the government of the United states over the fast and rampant depletion of the earth's natural resources. They argue that the United states must reduce its consumption level significantly to rectify this problem. Which of the following, if true, would most strengthen the conservationists' argument?
The United States accounts for one-third of the total world resource consumption.
A work team is characterized by ________.
The availability of complementary skills among members.
Which of the following is an example of terminal desire?
The desire to be happy
While observing the departments in his division, Gordon notices that some managers with wide spans of control seem to perform more effectively than other managers with similarly sized spans of control. Which of the following statements is most likely to be true regarding the high-performing managers?
The employees within their departments are highly skilled and very knowledgeable about their jobs.
As compared to individual decision making, group decision making is preferable because of ______.
The increased diversity of views in groups.
Erika wants to become the head of the HR department. Although the role comes with a generous salary hike and will put her in charge of several subordinates, she is mainly pursuing this position because she believes she can do the job better than anyone else and wants people to know this. According to McCelland's theory of needs, which of the following needs is Erika primarily driven by in this case?
The need for achievement
According to CRP, human beings proclivity to form patterns out of their behavior, beliefs, and values system is born out of ______.
The patterning nature of their biology
According to CRP, human beings' proclivity to form patterns out of their behavior. Beliefs, and values system is born out of ________
The patterning nature of their biology.
Kimberly Ortiz strongly believes in working for a company that promotes diversity. She believes that such organizations are respectful of differences and allow employees more exposure. She recently attended an interview where she was told that the company follows policies that focus on organizational diversity. However, when she finally joined the company, she had a strong feeling that the company's claim was not true. Which of the following, if true, weakens Kimberly's belief that the company does not encourage diversity?
The workforce is not dominated by any specific ethnic or racial group
An aircraft manufacturer with a strong presence in the United States, is looking to expand its market overseas. The firm currently sells its aircraft to several airlines in the United Kingdom but now wants to establish manufacturing units there as well in order to acquire a bigger share in the European market. Hence, it plans to merge with QueenAir, a British air manufacturer. Which of the following, if true, would weaken the company's decision to merge with QueenAir?
There is a striking difference in the organizational cultures of the two firms.
Why is Maslow's Theory criticized?
There is little evidence that needs are structured or operate in the way it describes.
Which of the following is true of technical skills?
They encompass the ability to apply specialized knowledge.
Which of the following is true regarding technical skills?
They encompass the ability to apply specialized knowledge.
Which of the following is a drawback of self-report surveys?
They may result in the respondent rating themselves better to create a good impression
Which of the following groups has the greatest influence on setting the ethical climate in an organization?
Top Executives
Miguel is a newly appointed manager in the sales department. The department head set a goal for him of increasing sales by 6% in his first quarter. To do this, Miguel is offering an incentive program. Every sales rep who increases their sales by 10% will receive a $1200 bonus at the end of the quarter. This shows Miguel using what style of leadership?
Transactional
Trevor Guerney is a manager who believes that those who are to be affected by change must be involved in the change. From the information provided in the scenario, we can say that ___
Trevor's team has positive leader-member relations
A narrow span of control is expensive because it affects levels of management.
True
According to your article in week 8, on cooperation and competition, to act in the context of a group you must be able to justify your action as part of the disclosure of the group narrative.
True
Autocratic Leadership motivates more directly through the use of fear, using primarily command and control.
True
CRP was created to critique the belief that human beings could be understood to the same degree as non- human systems, which can be manipulated simply by managing outputs to create specific outcomes.
True
Effective diversity management involves eliminating unfair discrimination.
True
Emotions are a reaction.
True
Employee involvement and participation (EIP) is a process that uses employees' input to increase their commitment to organizations success.
True
Human beings can be conditioned to respond to external stimuli such as sights, sounds, and other experiential conditions.
True
Human beings can be conditioned to respond to external stimuli such as sights, sounds, and other experimental conditions.
True
In order for emotional intelligence to be effective for managers, it requires that managers care enough to act in the interest of their employees.
True
Ingroups and outgroups pave the way for social identity threat.
True
Instrumental desires are penultimate in nature.
True
Job design is defined as the way the elements in a job are organized
True
Jobs with high autonomy gives workers a feeling of personal responsibility for the results.
True
Often, our identification with our workgroups is stronger that with our organizations. Both are important to positive outcomes in attitudes and behaviors. Additionally, if we have low identification in relation to the group, there may be increased competition and decreased organizational citizenship behavior (OCB) by group members. Ife we have low identification with our organizations, we may experience decreased satisfaction and OCB.
True
Organizational behavior understands human beings as complex, responsive organisms who are engaged in social relationships in which they are constantly relating to the world around them.
True
Since 1950, the percentage of females in the U.S. workforce has risen from approximately 30 percent to 47 percent.
True
The term used to describe the degree to which tasks in an organization are subdivided into separate jobs is called work specialization.
True
Thoughts are private actions, where public actions are those visible to others in your work environment.
True
Thoughts are private actions, where public actions are visible to others in your work environment.
True
Understanding our personality helps us to find a place to fit in within the organization
True
Women being passed over for promotion even when they are performing better than men is an example of a discriminatory practice.
True
According to the article from week 8, on cooperation and competition, the cooperative process in no way serves to inhibit the creative process of individuals
True (*** I answered False and was marked as correct ***)
Conflict is not uniformly good or bad.
True.
Power relationships in a conflict are never truly equal because no two people are ever truly equal.
True.
The primary quality produced by authentic leadership is _______.
Trust.
The principle of _____ helps preserve the concept of a unbroken line of authority
Unity of command
Daniella is experiencing a conflict because her boss told her to change the date on a report she was submitting so that it wouldn't appear to be late. Daniella holds honesty and integrity as important parts of who she is. What type of conflicts she is experiencing?
Values Conflict.
Extremely attractive or unattractive individuals are most likely to be noticed in a group. Which of the following statements best describes the reason behind this?
We don't look at targets in isolation
Primp Co. needs a group of salespersons, with related tasks, to start sharing information with each other. Primp Co. thinks this will help improve their individual performance of each salesperson. What type of group is Primp Co. forming?
Work Group
The type of group requiring the most maintenance to maintain its effectiveness is a ________.
Work team
Which of the following statements is true regarding a work team?
Work teams generate positive synergy through a coordinated effort.
Thurman Inc., a manufacturing company in Vermont, needs to hire employees for its new office in the city. The positions require the employees to travel across the country regularly. The management has specified that they are looking for employees below the age of 40 who are young and dynamic. Which of the following beliefs is the management most likely to hold?
Younger workers are more flexible to change.
