Fire and Smoke Restoration

The particle size range of combustion smoke particles is _____, ______ microns.

.1 , 4

__________ is an oxidizing gas designated by the chemical symbol

03

___________ was used in various building materials (siding, roofing, flooring, adhesives) as an insulating and fire-retarding material.

Asbestos

The most important asset a technician can have is proper _________.

Attitude

_________ ___________ is a commonly available liquid oxidizer that discolors nylons, dissolves protein fibers (e.g., wool and silk) and corrodes some metallic surfaces.

Chlorine bleach

Hot air laden with smoke particles is attracted to _________ surfaces such as outside walls, glass and metallic surfaces.

Cold

Toxic materials such as lead and asbestos are most likely to be released from painted surfaces into the air during sanding and _____________.

Demolition

Before evaluating the success of wet cleaning procedures on masonry surfaces, the surfaces should be ________.

Dry

The most important PPE to wear when working in environment where toxic particles may exist is a _______ respirator. Engineering controls should also be utilized.

HEPA

When working in areas containing loose soot residue, it is highly recommended that restorers use appropriate _____ air scrubbers and don ______.

HEPA, PPE

________ is a heavy metal that was commonly incorporated into paint formulations.

Lead

___________ and ________ are two commonly found invisible safety hazards to be aware of within older structures.

Lead, Asbestos

Corrosion control, winterization for freeze protection, and cleaning surfaces to prevent staining are examples of loss ___________ services.

Mitigation

Some materials and surfaces naturally adsorb more odors than others. The odor control industry refers to them as "__________ _______"

Natural wicks

Oxidizing gas is produced by a machine called __________ _____________.

Ozone machine

Safety issues to watch for in a fire-damages structure include hazards and the building's __________ ____________.

Structural integrity

When burned, this material will provide a thick, heavy black smeary residue.

Synthetic

Specialized equipment that utilizes heat to create a dry deodorant fog is called a ___________ fogger

Thermal

Before __________ __________, it is highly recommended that the restorer contact and advise appropriate departmental agencies.

Thermal fogging

Fogging equipment that has a nozzle attached to a flexible arm and is used to produce deodorant droplets 8-15 micron in size is called a ___________ fogger.

ULV

When alkaline cleaning products fail, as an alternative option the restorer should consider using _________ based cleaning compunds.

acid

As soot particles combine with atmospheric water vapor, it becomes ___________.

acidic

Effective cleaning methods for smoke contaminated exterior masonry surfaced are achieved by using_________ solutions and _______ bastings.

alkaline, media

Acid-based cleaning agents are aggressive cleaners which can be applied to tile, grouting, and ___________ ____________ ___________.

aluminum window frames

The source area or room is where deodorization efforts ________.

begin

When a wood structural member is charred, depending upon severity , it should be scraped before sealing, removed and replaced or cleaning using ___________ media.

blast

Oxidizers commonly used for odor control include chlorine _________, ozone and __________ radicals.

bleach, hyroxyl

When processing smoke residue from painted walls, all cleaning will begin at the _________ and finish at the__________.

bottom, top

Both PAH and soot particles have been reported to be ___________ to humans.

carcinogenic

Most cleaning procedures for structures will begin at the ____________ and finish at the_____________.

ceilings, floor

Usually, the most economical restoration option is _______________.

cleaning

Brick, stone, or other masonry floors may require additional cleaning because the surface may be coated with _________ or _________.

clear sealer, finish

In most smoke odor situations, the best overall system for removal of intense smoke odors require a _________ of techniques and procedures.

combination

Heat, fuel, and oxygen are the key elements required for __________.

combustions

Neutralization of acid residues is a fundamental procedure to early forms of _________ prevention.

corrosion

Usually, fiberglass fixtures are cleaned effectively with non-abrasive ______, ________, or________ soft scrubbed cleaning compunds

cream, foam, liquid

Technicians should not decide they will able to restore a damaged item until they have pretested the item and communicated with the _________.

customer

Moderate soot on semi-gloss enamel painted surfaces is safely removed with a ___________ or general purpose cleaner.

degreaser

The coating components of acoustical textured (popcorn type) ceiling will _____________ when cleaned with aggressive cleaning techniques.

deteriorate

Customers who witness ____________ performed at the beginning of the project are less likely to maliciously complain about pre-existing damage and lost items at project completion.

documentation

Emergency board-up of fire-damages structures should be _______ with minimal additional ________.

durable, damage

Odors are most apparent when the humidity and temperature are ____________.

elevated

When salvageable smoke contaminated finished floor covering are encountered, restorers should plan to clean the, at the beginning and ________.

end

Safety regulations require companies to prepare a hazardous chemical program, issue appropriate safety ___________ to employees, and provide them with safety _________.

equipment, training

Acids clean masonry by what process?

etching

From a common sense perspective, safety on the job site is the responsibility of _______________.

everyone

The cleaning technician's primary task when cleaning structural items is to restore and preserve either _________ or material __________.

fabrics, surfaces

Technicians who clean kitchen ventilation systems often overlook the vent hood filters, ________,and ________ _________ ________.

fans, exhaust duct system

The bathroom fixtures surface that is most vulnerable to smoke residue is ___________________.

fiber glass

Washable hard surfaces such as glossy paints, plastic surfaces, and porcelain are commonly cleaned with _________ _________ cleaners.

general purpose

The restorer's ability to restore soot-contaminated surfaces in influenced by the location of the __________ line.

heat

Ceramic tile grout responds to cleaning with either ______________________ cleaning agents

heavy duty alkaline mild acid

A very difficult smoke odor for technicians to overcome is the __________ __________ odor, also called "psychological" odor.

heightened awareness

One reason to deodorize the structure in the beginning of the project is to help prevent __________ __________ or "psychological" odor. This odor can be difficult to remove.

heightened, awareness

Advise the chemically- sensitive customers to not be ______ the affected areas while work is being performed and ask for their _____ consent of product use.

in, informed

Smoke and soot particles are visual by-products of __________ __________.

incomplete combustion

The restoration company works for the property owner, who is the primary customer. A secondary customer is the __________ __________ when the property owner is an __________

insurance carrier, insured

The work authorization secures a legal binding agreement between the restorer and the customer with financial responsibility, which is the ________ or __________ ____________.

insured, property owner

Areas that need to be cleaned when processing a _________ ________ system include; interior and exterior of exhaust vents and replacing or cleaning filters.

kitchen ventalations

All restoration chemicals must be kept in properly __________ containers and secured on the job site.

labeled

The severity of soot contamination increases with a ________ of oxygen and decreases when a _________ _______ of oxygen is present during the fire.

lack, greater quantity

All contents removed during the emergency service pack-out will be preconditioned with a ______________ ____________ ___________or ___________ ___________ ____________.

lamps wool duster or vacuum with brush attachment

If restoration contractors believe a material contains ______ or _____, they should suspend removal and follow local regulations, which typically includes professional testing.

lead, asbestos

Oils, gels or solids that are impregnated with fragrances, which prolong the evaporation of deodorant vapors, are classified as ___________ __________.

masking agents

Most deodorants used in the fire and smoke damage industry contain __________ agents, _________agents, or both.

masking, pairing

Restorers will insure proper chemical concentrations by properly _________ and following ________ _________ .

measuring, labels directions

Severe smoke damage to exterior brick and mortar masonry may require an aggressive procedure such as strong alkaline solutions or __________ ___________.

media blasting

When cleaning finished paneling with light to moderate smoke reduces, wet clean with a ________ _________ _________

mild alkaline detergent

Vinyl wall coverings can possibly be restored by using a _________ alkaline cleaning product.

moderate

When cleaning built-in appliances, technicians should check for smoke residue in the ________ ________ and _______ ________.

mounting cavities, sub surface areas

Remove charred, unsalvageable materials at the beginning of a job to reduce cross-contamination of __________ and __________.

odor, soils

During a fire, smoke can carry vaporized oils, which eventually settle to leave an _______ ______ on surfaces, which is difficult to remove.

oily film

Ozone is a gaseous ____________ agent

oxidizing

____________ has the capacity to cause harm to people, pets, live plants, and natural rubber products.

ozone

A formulated product that combines with a malodor to form a new odorless compound is considered a ___________ agent.

pairing

Thermal fogging petroleum,-based deodorizers excessively in confined areas can create safety hazards such as : ____________________, __________________, and ______________________.

possible explosions, respiratory irritation, and slippery residues

Normally, when cleaning light to moderate soot-contaminated flat latex-painted surfaces, restorers should __________________ or dry-sponge, followed by wet cleaning when necessary

pre-conditioned

The cleaning procedure called ____________ uses dry soil removal to clean smoke residues from delicate fabrics and surfaces.

preconditioning

Factors to consider in determining the degree of smoke contamination throughout a structure are the air _______ and ________ generated during combustion.

pressure, temperature

Technicians should not decide they will be able to restore a damaged item until they have __________ the item and communicated with the customer

pretest

Food in boxes or cans subject to heat are __________ _________ by the restorer before disposal.

properly documented

A major complication associated with smoke damage attics is accessibility to surfaces and contents of _____________ value.

questionable

Name the four principles of odor control

remove the source, clean, penetration, and sealing surfaces

Restorers may obtain the most accurate information about potential chemical safety from: ___________ sheets, labels, and ___________.

safety data , equipment

When stained or odors persist after painted surfaces are cleaned, the surface should be__________ before repainting.

sealed

To prevent damage to breakable items on walls or furniture , the technician should __________ breakables before wet cleaning.

secure

When working for a customer who is chemically _________, there may be need for special air scrubbing, cleaning agents and deodorizing agents.

sensitive

A basic step required in light-to-moderate smoke odor situations is to begin by cleaning the __________ area.

source

The general categories into which all smoke residues may be places are PAH (Polycyclic Aromatic Hydrocarbons) and __________.

sout

When planning to clean and deodorize smoke damaged light fixtures, a safety step before processing with cleaning is to _______ _______ electrical power.

turn off

Hydroxyls are manufactured by generators, where _________ light combines with water vapor produces hydroxyl molecules.

ultraviolet

If you do not have the correct PPE on, you must ________ spaces that are being wet fogged, thermally fogged or being treated with ozone.

vacate

The first step in cleaning non-asbestos acoustical ceiling tiles with light soot beings by preconditioning with a _________.

vaccum

While working within smaller enclosed room areas with aggressive cleaning agents, restorers should adequately _____________ and wear _____________.

ventilate, PPE

To remove high levels of protein odor from surfaces, ______ __________ is usually required for cleaning protein residues.

wet cleaning

When mixing chemicals, technicians should fill the mixing container first __________ _________, then add the __________ ___________________.

with water, chemical concentrate

When cleaning finished wood surfaces, it is recommended to wash the wood panel surfaces in the same direction of the _______ grain.

wood

___________ __________ gel or cream is a restoration agent used to remove smoke embedded within a clear coated finished surface, especially on wooden furniture.

wood restoring

___________ ____________ cream is effective for cleaning finished wood furniture with heavy smoke damage.

wood restoring

Lighter plastic surfaces subjected to higher temperatures and soot have protentional to _________ irreversibly.

yellow