Funeral Home Operations Midterm Study Set

Confirming and reassuring the family after they have made selections of service and merchandise (post-selection counseling) provides two important functions, one is to confirm their selection so that no mistakes are made as to what they want. The second reason is to-

Help eliminate buyers "remorse" so you should let them know that they made good choices.

What is the minimum number of caskets that merchandisers recommend that you have in stock to show your families?

Twelve

The regular half couch casket features ogees that-

Hinged and fold down for viewing.

A flaring side casket is most likely to be which shell design?

Square cornered.

The "body" of the casket refers to-

The sides of the casket.

A "state" casket is one which is/has-

Vertical sides at right angles to the bottom.

Which of these types of copper is the most common used in casket construction today?

Wrought copper.

Your casket supplier offers two types of stainless steel, namely 300 series and 400 series. You want the better of the two. Which one is the better?

300 series

What is the term that describes the wood that is derived from a leaf-bearing tree?

Deciduous

"Bail handle" hardware-

Doesn't move or is stationary.

Which type of lighting is high in yellows?

Incandescent lighting

Which of these hardware parts actually connects the hardware to the side of the casket?

Lug

The upper and lower limits of a series of numbers:

Range

What is the fabric type that is woven to have a glossy or lustrous front or face, and a dull back?

Satin

Which of these are you NOT likely to find in a gasketed format?

Single hinged cap.

Which of these caskets cannot be brushed?

Solid Mahogany.

Which of these materials is woven to have parallel diagonal lines?

Twill.

What type of laminate has layers of wood glued together so that each layer has grains at a right angle to the layer above or below it?

plywood

Which of these is not a hardwood?

redwood

While attending a funeral service, you are positioned so that you are looking directly at the foot end of the casket. You see two "tubes" on the foot end of the casket. You know that one is used to lock the casket with a crank or key, but what is the purpose of the other tube?

A place to store biographical info about the deceased.

What part of the hardware grouping do the pallbearers actually grasp?

Bar

"Permanent handle" or "continuous bar" hardware is a variation of ______ hardware.

Full-length stationary.

Which type of lighting "burns" hotter?

Incandescent lighting.

Which of these best describes a synthetic material that is softened, and then hardened to shape?

Plastic

In this opening style, it would be impossible to view the body from head to toe:

Regular couch.

You observe that your deceased mother-in-law's casket has the words "16 gauge" written on the base molding of the foot end of the casket. You immediately draw the conclusion that her casket is made from what material?

steel

In measuring the thickness of a non-ferrous casket metal, the higher the number, the _______ the casket metal.

thicker

"A thin, crinkled cloth containing rayon", best describes:

Crepe

What is the position of the ogee in the open perfection couch casket?

It was connected in one piece with the cap, therefore it was raised for viewing.

This opening style allows for "half" or "full" types:

Perfection couch.

The 'priest' or 'clergy' casket is a variation of what opening style?

Perfection full couch.

What is so special about a 'priest' or 'clergy' casket?

The top is removed from the casket; allowing viewing on both sides.

Which of these is not a softwood?

maple

Generally speaking, hardwoods are ______ resistant than softwoods.

more

What do "stiffeners" actually do?

Make the bottom more structurally sound.

This material is actually pressed paper in a sheet form:

Masselin

In which of these methods of producing a copper casket is the molds of a casket submerged in a copper ionic solution; thereby allowing the creation of a casket within the molds of the casket? Later, the mold is broken away, leaving the casket for finishing.

Seamless copper deposit.

Which of these types of copper was considered to be the "ultimate" copper casket ever produced?

Seamless copper deposit.

Which of these presents a wrinkled look which is produced by being sewn on a multiple needled sewing machine?

Shirred.

The "slip head panel" is a variation of the _______ opening style.

Single hinged cap

What is considered to be the ultimate casket lining or upholstery material?

Velvet

Which of these burial recepticals was the oldest? (historically)

coffins

How does one create a hammertone casket finish?

By adding something in the casket paint before spraying.

Which of these components is NOT part of the typical casket?

Caging

Cloth-covered caskets can be classified as smooth or _____________.

Embossed

Which type of lighting "burns" cooler?

Fluorescent lighting.

A coffin ______ the same article as a casket.

Is not.

The ogee-

Is seen around the perimeter or entirety of the casket.

Which of these would be the ultimate hardwood?

Mahogany

Which of these would be the most durable and longlasting ferrous casket?

Stainless steel.

The regular full couch casket-

There is no such casket.

Your client family desires the best casket you have to offer. This casket is most likely to feature what shell design?

Urn-cornered.

This premium fabric is described as one of silk, cotton, or possibly rayon with a nap:

Velvet

A receptical that is "in the shape of man" would most likely be:

Wide and the shoulders and more narrow at the head and at the foot.

An overlay is a synonymous term for the-

Apron.

Which exterior finish utilizes an abrasive process?

Brushed

How does one create the casket metal known as bronze?

By combining copper, tin, and zinc.

Most burial recepticals sold by funeral homes in the US today are:

Caskets

The term 'casket' comes from the root word:

Casse

Your friend tells you that she attended her grandmother's funeral and that the casket was 8-sided. From this description, you correctly deduct that the casket material was-

Cloth-covered wood.

If the caskets in your selection room began with the least expensive, then became more expensive as you walked further in the room, this would be an example of which arrangement method?

Consecutive grouping.

In which of these types of copper is a copper shell submerged in a copper ionic solution in order to reinforce the copper shell?

Copper deposit.

This part of the hardware grouping may be found on a casket for decoration, or to add structural integrity, or not be found on a casket at all---

Corner

What does "embossed" mean when speaking of cloth-covered caskets?

Designs that are raised above the cloth's surface.

What material best described by "a heavy durable fabric with a short thick velvety nap on one side; a woven cloth with a suede-like appearance with a nap less than 1/18th of an inch"?

Doeskin

What casket shell design resembles an old-timey claw-footed bathtub in its shape?

Elliptic-ended.

Lignin is primarily seen to-

Helps hold the material (wood cells) together like glue.

If a wood comes a coniferous tree, that tree-

Is cone-bearing.

A "state" casket is one which-

Is shaped entirely like a shoe box.

What is the position of the ogee in the open regular couch casket?

It was separate from the cap and hinged and folded down while the cap was raised.

Client families that purchase wood caskets usually do so because of:

Its warmth, beauty, and craftsmanship.

Strike pins are crucial when speaking about the ______ of the casket.

Locking of the caps.

The sum of a group of figures divided by the number of units:

Mean

This is the middle number when numbers are arranged in increasing values, from the smallest to the largest number:

Median

The number that occurs most frequently in a listing of numbers:

Mode

Another term for the "ogee" is the:

Rim.

Which of these is represented by a tightly stretched or smooth appearance?

Tailored interior.

Which of these hardware types serves as a bridge between the bar and the lug?

The arm

What does the term "selected hardwood" actually mean?

The casket is manufactured using different species of wood.

A "fishtail" would be found on what part of a casket?

The ends of the casket, just above the ogee.

What is the position of the ogee (on the head end)in the open hinged cap casket?

The ogee and cap are separate. The ogee stays in a fixed position for viewing while the cap raises.

Judging the differences between the weights of two ferrous metal casket thicknesses, the casket with the higher number represents the casket with the _______ metal.

Thinner

What part of the hardware grouping covers the ends of the bar?

Tip

If a casket has a gasket, the gasket will be "sandwiched" between the _____ & ______.

Top body molding and ogee.

Which of these interior styles appears to have small "puffs" in the cloth, and may or may not have a button or stitch in the "puff"?

Tufted

How does one make a casket material known as copper?

You can't- it's a natural element

"Anthropomorphic" would be a term that best describes a:

coffin

Which of these types more closely resembles cardboard in its composition?

fiberboard

A casket truck has brought your funeral home two caskets, a pecan casket and pine casket,weighing a total of 500 lbs. The first casket you remove from the truck weighs 200 lbs, so you deduct that the casket that is still on the truck is the _____ casket.

pecan

While looking at a hardwood casket at a visitation, you notice that the lines of the grain pattern are not close together. You correctly deduct that the not-so-close grain pattern makes this casket wood a/an _____.

softwood

Where would one be most likely to find plush or high pile?

Covering a wood casket.

In measuring the thickness of a ferrous casket, the lower the number, the ________ the casket metal.

thicker

What casket interior style uses material that is placed between metal forms, steamed to shape, then applied to a suitable backing material?

Crushed

This casket opening style allows for a single or double style:

Hinged cap.

Which of these casket finishes is made by actually made by striking the casket metal with a ball-peen tool?

None of these- correct answer hammertone finish

In the regular half couch casket, what part of the casket is hinged so that it may fold down for viewing?

Ogees

Place the following locations in order for a funeral home selection room. Begin with the most preferred, and finish with the least preferred.

1. Main floor of the funeral home. 2. Upper floor of the funeral home. 3. Lower floor of the funeral home.

Where would one find "stiffeners"?

On the bottom of the casket.

"Extreme oxidation" would be an applicable term for which one of these casket metals:

iron

What common element or material is shared among all ferrous caskets?

iron