Funeral Home Operations Module 5

When you buy new pews for the chapel, you save 10% on each pew if you pay for them at one time and not finance them.

Cash discount.

A pricing method where the mark-up varies: Higher priced caskets are given a higher mark-up:

Graduated recovery.

A price determination method whereby the mark-up is multiplied by a constant factor. The same mark-up is then applied to all caskets:

Fixed multiple.

Which type of lighting is high in "blues"?

Fluorescent lighting

The lighting from a tubular electric discharge lamp:

Fluorescent lighting.

Which type of lighting "burns" cooler?

Fluorescent lighting.

When a funeral home divides its prices into 3-4 separate prices; namely, casket, services, facilities, and automobiles, then this is an example of:

Functional pricing.

What type of pricing is required today?

Itemization

Which of these numbers is closer to the average number of caskets that United States funeral homes show their client families?

Twenty.

You get a discount on a stretcher because you have done business with a particular mortuary chemical supplier.

Trade discount.

Are all burial vaults considered "outer burial containers"?

Yes.

Cremation urns for adults should contain at least ____ cubic inches.

200.

The standard size of the adult burial vault is 30"X____"

86.

Burial vaults that are manufactured of solid copper usually utilize which sealing method?

Air seal.

A keepsake urn is one which-

All of these.

Which of these materials is not a typical metal used in air seal burial vault construction?

Bronze.

A top seal burial vault is usually made from what material?

Concrete.

The percentage derived from dividing the wholesale amount of the merchandise by the retail price of the merchandise:

Consumer value index.

Confirming and reassuring the family after they have made selections of service and merchandise (post-selection counseling) provides two important functions, one is to confirm their selection so that no mistakes are made as to what they want. The second reason is to-

Help eliminate buyers "remorse" so you should let them know that they made good choices.

The original reason that burial vaults were invented was to:

Help prevent grave robbery.

What type of lighting is most recommended by merchandisers for casket selection rooms?

Incandescent lighting.

Which type of lighting "burns" hotter?

Incandescent lighting.

Which type of lighting is high in yellows?

Incandescent lighting.

Which of these is the oldest pricing method used in funeral service?

Itemization.

Place the following locations in order for a funeral home selection room. Begin with the most preferred, and finish with the least preferred. Main floor of the funeral home Upper floor of the funeral home Lower floor of the funeral home

Main floor of the funeral home Upper floor of the funeral home Lower floor of the funeral home

The difference between merchandise cost and selling price:

Mark-up.

Match the terms with their correct description. This is the middle number when numbers are arranged in increasing values, from the smallest to the largest number: The number that occurs most frequently in a listing of numbers: The sum of a group of figures divided by the number of units: One-fourth of the casket sales when arranged in median order:

Median. Mode. Range. Quartile.

Cremated remains that are inurned before being allowed to cool may-

Melt through the plastic bag and 'seep' into the urn itself.

When you buy 8 cases of embalming fluid, the price is 70. per case, but 9 or more cases drops the price to 60. per case.

Quantity discount.

You get 10% cash back from a casket supplier when order by mail with a coupon.

Rebate.

The number of times sales in a given price bracket occurs over afixed period of time:

Sales frequency.

How do lining materials affect the structural integrity of concrete burial vaults? (i.e., a copper inner liner within a concrete burial vault)

The structural ability of the vault is increased.