Global Business
According to Mark Tercek, which type of companies would be suitable partners on conservation initiatives promoted by The Nature Conservancy?
All of these
Ethical ______ is the ability to perceive whether a situation or decision has an ethical dimension.
Awareness
Which stakeholder groups does CEO Mark Tercek identify as potential partners in advancing environmental causes?
Businesses, governments, environmental groups
________________ ties an organization's products directly to a social concern through a marketing program.
Cause-related marketing
Chapter 2
Chapter 2
Chapter 2 Video
Chapter 2 Video
Chapter 3
Chapter 3
Chapter 4
Chapter 4
Chapter5
Chapter 5
Which of the following is derived from precedents established by judges?
Common Law
The decision to develop an environmental effort inside the Goldman Sachs organization is an example of:
Corporate citizenship
_____ impose(s) fines or imprisonment as punishment for breaking the law.
Criminal Law
Which approach to stakeholder theory focuses on the actual behavior of the firm and usually addresses how decisions and strategies are made for stakeholder relationships.
Descriptive approach
Which of the following is NOT a primary stakeholder group? a. investors b. customers c. shareholders d. employees e. the Media
E. The Media
When the panel mentions investments that are "good for business and the environment at the same time," they are making the point that social responsibility efforts must accomplish a company's:
Economic and philanthropic responsibilities at the same time
Which of the following is NOT a secondary stakeholder group? a. television news reporters b. special interest groups c. employees d. trade associations e. magazines
Employees
The ability to perceive whether a situation or decision has an ethical dimension is defined as ______.
Ethical awareness
Active bribery is an offense committed by the official who receives the bribe.
False
Applying a personal moral philosophy is the first step in the ethical decision-making process.
False
Fortunately, social responsibility and ethics are completely interchangeable terms.
False
The Sarbanes-Oxley Act made it illegal for U.S. businesses to issue bribes to foreign government officials.
False
The focus of core practices is on developing an individual's morals, rather than on structurally sound organizational practices and integrity for financial and nonfinancial performance measures.
False
Accountants, lawyers, financial rating agencies, financial reporting services and risk assessors of financial products are all examples of _____, who must trust and be trusted by stakeholders to make business work.
Gatekeepers
The _____ is a set of 10 principles concerning human rights, labor, the environment, and anti-corruption. This document seeks to create openness and alignment among business, government, society, labor, and the United Nations.
Global Compact
______ is one of the most important and oft-cited elements of virtue, and refers to being whole, sound, and in an unimpaired condition.
Integrity
Which of the following is true of the Sherman Antitrust Act?
It prohibits organizations from holding monopolies in their industries.
Individual differences in relation to a generalized belief about how one is affected by internal versus external events or reinforcements is known as ______.
Locus of Control
What concept refers to a person's personal philosophy about what is right or wrong?
Morals
_____ involves the conditions for encouraging or limiting ethical behavior in an organization through rewards for ethical behavior or failing to prohibit unethical behavior.
Opportunity
Elena, an employee at ABC Marketing, has observed misconduct at work and wonders if she should report it. In the end, she decides not to do so because of the possible repercussions at work. Which of the following has determined the Elena's action?
Organization factors
Businesses that partner with The Nature Conservancy to address conservation and the environment are attempting to meet:
Philanthropic responsibilities
_____ is exaggerated advertising, blustering, and boasting upon which no reasonable buyer would rely.
Puffery
Groups that influence and/or are affected by a company and that neither engage in economic exchanges with the firm nor are fundamental to its daily survival are collectively called
Secondary Stakeholders
Those who have influence in a work group, including peers, managers, coworkers, and subordinates, are referred to as significant others. Which of the following is supported by research concerning significant others?
Significant others within an organization have more impact on a worker's decisions on a daily basis than any other factor.
The idea that businesses might partner with outside stakeholders to address environmental concerns is a concept related to:
Social responsibility
Which of the following arguments against corporate social responsibility is discussed in the clip?
Social responsibility efforts increase costs and thus threaten the firm's ability to maximize shareholder value
_____ are groups or individuals who have a claim in some aspect of a company's products, operations, markets, industry, and outcomes
Stakeholders
The Act/Agency that makes regular surprise inspections to ensure businesses maintain safe working environments is called the _____.
The Occupational Safety and Health Administration
Which of the following statements is correct? a. Social responsibility is associated with decreased profits. b. Primary stakeholders do not typically engage in transactions with a company. c. The degree to which a firm understands and addresses stakeholder demands can be referred to as a stakeholder orientation. d. Ethical issues are usually easy to detect and simple to fix. e. Secondary stakeholders are essential for a company's survival
The degree to which a firm understands and addresses stakeholder demands can be referred to as a stakeholder orientation.
Rawls used what he called the veil of ignorance which led him to develop ______.
The difference principle in that economic and social equalities should be arranged to provide the most benefit to the least advantaged members of society
According to researchers, normative values largely originate from all of the following EXCEPT ______.
The media
Which statement best describes ethical issue intensity?
The perceived relevance or importance of an ethical issue to the individual, work group, and/or organization
Based on the discussion shown in this clip, the panelists' view of corporate citizenship is congruent with following historical perspective:
The stakeholder model
Congress passed the FSGO in 1991 to create an incentive for organizations to develop and implement programs designed to foster ethical and legal compliance. These guidelines, developed by the U.S. Sentencing Commission, apply to all felonies and class A misdemeanors committed by employees in association with their work.
True
In a dilemma all of the alternatives have negative consequences, so the less harmful choice is made.
True
The ethical component of a corporate culture relates to the values, beliefs, and established and enforced patterns of conduct that employees use to identify and respond to ethical issues.
True
The opportunities that employees have for unethical behavior in an organization can be nearly eliminated through formal codes, policies, and rules that are adequately enforced by management.
True
A corporate culture can be defined as ______.
a set of values, beliefs, goals, norms, and ways to solve problems that employees of an organization share
According to Nature Conservancy CEO Mark Tercek, why should companies invest in environmental causes?
a. Because it will help them be better stewards of the natural resources businesses need
Which of the following involve efforts to recruit, hire, train, and promote qualified individuals from groups that have been discriminated against into employment positions? a. affirmative action programs b. dual relationships c. employment quotas d. facilitation payments e. optimizations
a. affirmative action programs
The concept that refers to how closely workplace decisions align with a firm's stated strategic direction and its compliance with ethical and legal considerations is defined as
accountability
Many studies have found a positive relationship between which of the following?
an ethical culture and good business performance
The concept of board members being linked to more than one company is known as _____
an interlocking directorate
The Sarbanes-Oxley Act (SOX) _____.
attempts to eliminate conflicts of interest by prohibiting accounting firms from providing both auditing and consulting services to the same client companies without special permission from the client firm's audit committee
All of the following generate discussion about the ethical nature of a decision EXCEPT _____. a. individuals in the business b. government agency c. special interest groups d. blogs and podcasts e. the mass media
blogs and podcasts
The practice of offering something in order to gain an illicit advantage is
bribery
The term that comprises organizational principles, values, and norms that may originate from individuals, organizational statements, or from the legal system that primarily guide individual and group behavior in business is defined as _____.
business ethics
Abusive or intimidating behavior __
can differ from person to person
A(n) _____ exists when an individual must choose whether to advance his or her own interests, those of the organization, or those of some other group.
conflict of interest
The Sarbanes-Oxley Act was passed to provide oversight of _____.
corporate accounting practices
An organization that has a strong ethical environment usually has a core value of placing _____ interests first.
customers
Directors share a ______, which means all their decisions should be in the best interests of the corporation and its stakeholders.
duty of loyalty
The four levels of social responsibility are ___
economic, legal, ethical, and philanthropic
Which of the following is NOT a factor in the ethical decision-making model?
employee benefits packages
What does the Federal Sentencing Guidelines for Organizations (FSGO) focus on?
encouraging ethical and legal compliance by reducing penalties for firms with effective compliance programs
The three fundamental elements that motivate people to be fair are _____.
equality, reciprocity, and optimization.
A problem, situation, or opportunity requiring an individual, group, or organization to choose among several actions that must be evaluated as right or wrong is called a(n) _____.
ethical issue
The relevance or importance of an ethical issue in the eyes of the individual, work group, and/or organization is known as ______.
ethical issue intensity
A payment made to obtain or retain business and is not considered a bribe within the United States is defined as _____.
facilitation
Corporate governance is defined as
formal systems of accountability, oversight, and control
The Consumers' Bill of Rights decreed by President John F. Kennedy specified all of the following EXCEPT the right to
freedom
The Consumer Financial Protection Bureau (CFPB) _____.
has supervisory power over credit markets as well as the authority to monitor lenders
Which of the following is an office, created by the Dodd-Frank Wall Street Reform and Consumer Protection Act, which is charged with creating a better system for analyzing the financial industry?
he Office of Financial Research
The shareholder model of corporate governance
is founded on the goal of maximizing wealth for investors and owners
Before anything else, businesses must _____ to survive
make a profit
The term ethical culture is associated with all of the following except _____.
maximizing profits and placing shareholder's first
The concept in the chapter that is defined as a situation where the person is faced with multiple choices, all of which are undesirable as defined by the person is called a _____.
moral dilemma
According to the text, business ethics comprises organizational principles, values, and __________ that may originate from individuals, organizational statements, or from the legal system.
norms
Some examples of what concept can include human rights, freedom of speech, and the fundamentals of justice?
principles
Creating a perception or belief by words that intentionally deceives someone is
related to lying by commission
The Dodd-Frank Wall Street Reform Act _____.
seeks to improve financial regulation, increase oversight of the industry, and prevent the types of risk-taking, deceptive practices, and lack of oversight that led to the 2008-2009 financial crisis
An organization's obligation to maximize its positive impact on stakeholders and to minimize its negative impact refers to its _____.
social responsibility
The two-way relationship between a firm and its stakeholders is conceptualized by the _____
stakeholder interaction model
Which of the following statements best describes an opportunity?
the conditions in an organization that limit or permit ethical or unethical behavior
In the stakeholder interaction model
there are reciprocal relationships between the firm and its stakeholders
The concept that centers around enduring beliefs and ideals that are socially enforced, such as teamwork, trust, and integrity is called _____
values
Which dimension of social responsibility refers to business's contributions to society?
voluntary responsibilities
Which of the following is NOT one of the top types of observed misconduct?
working more hours than reported
Discrimination on the basis of all but which of the following is defined as harassment?
years of experience
