Got Right But Wanted To Glance Again / Verification

If a casket cost $1,000.00 wholesale, and the funeral home's fixed multiple was 5, what would the selling price of that casket be? $6,500.00 $550.00 $5,000.00 $7,500.00

$5,000

37. What is the interest on a $1000 note for 1 month at 8% annual interest rate? A. $5.33 B. $5.95 C. $6.33 D. $6.67

$6.67

Four steps of due diligence for using third party crematories

- Evalutation/review of the funeral home's internal policies and procedures regarding cremation - Review and evaluation of crematory's records - Interviews of the crematory at all levels of the organization - physical inspection of the crematory

The metal used in the shell of a 20 gauge steel casket would be: 1/20 inch thick 1 1/2 inch thick 1 inch thick 3/4 inch thick

1/20 inch thick

A wood state casket labeled 6/6XXX would measure in length 6 feet, 6 inches, and in width: 26 inches 24 inches 28 inches 22 inches

28 inches Three feet, two inches can be written as 3′ 2″.

If a manufacturer's standard metal casket is 23 inches wide, how wide is an oversize casket labeled as 23 XXX? 29 inches 28 inches 32 inches 26 inches

29 inches Three feet, two inches can be written as 3′ 2″.

Bequest

A gift of personal property made by a will

26. In casket manufacturing, kapok is used as A. a lining material. B. a padding material. C. a casket covering material. D. a backing material.

A padding material

Howard Stone ABC Method of Crisis Intervention

A. Achieving contract with the person in crisis B. Boiling down the problem to its essentials C. Coping with the problem (p.147-148)

Wolfelt's characteristic of a helping funeral director

A. Empathy B. Respect C. Warmth & Caring D. Genuineness P.146 (Phases of helping relationship)

Which of the following accurately describe the purposes of a death certificate I. Shows vital statistics and cause of death for medical or actuarial research II. Is the legal permanent record of the deceased III. Is the legal document issued by the proper government agency authorizing the transportation and/or disposition of human remains IV. Is the legal record that final disposition has occurred A. I II, and IV B. II and IV C. I and II D. All of the Above

A. I, II, and IV

Lindemann "Grief Syndrome" includes:

A. Somatic Distress B. Hallucinations C. Guilt D. Hostile Reactions E. Changes in patterns of conduct

Which of the following is true of Elisabeth Kubler-Ross's five stages of grief? A. They do not always occur in order B. A grieving person usually completes them in about six months C. Each one takes about the same amount of time D. When people try to make a deal with God, it is called "Denial"

A. They do not always occur in the order they are usually listed

Worden's "Tasks of Mourning"

A. To accept the reality of the loss B. To experience the pain of grief and to express the emotions associated with it C. To adjust to an environment in which the deceased is no longer present D. To withdraw emotional energy and re-invest in another relationship

Contemporary funeral rites could be considered A rite that deviates from the normal

Adaptive Non-traditional

What are the 3 types of transfer containers

Air trays Combination cases Ziegler case

Results from excessive attachment to a group or community. High Integration -Social integration is too high -person is heavily involved in a group -take their lives for a cause-"sacrifice"

Altruistic Suicide

Promissory note Signed/Executed by:

An unconditional promise in writing made b one party to another MAKER

Results from major disruption of the social order, lack of social direction (opposite of fatalisitic) Low regulation - committed during a time of great stress or social change -too much freedom (not enough rules)

Anomic Suicide

Nuclear Family

As defined by membership in a single household; one man (husband) one woman (wife) and any number of unmarried children of that union.

Of those listed below, which are the most easily discernible by a crematory operator with regard to determining the sequence of cases for that day? A. The bone structure and hair color of the deceased B. Amount of body fat and container type C. Race and religion D. Container type and religion of the deceased

B. (Amount of body fat and container type)

When you record a payment for a funeral, it will decrease the amount associated with which of the following? A. Accounts payable B. Accounts receivable C. Expenses D. Assets

B. Accounts receivable "Amounts owed for funeral services are included in accounts receivable. Therefore, the amount in accounts receivable will decrease when an amount that is owed is paid."

A funeral director can help family members by acknowledging their grief. Of the following family members, which person's grief is usually acknowledged the least by society? A. Spouse B. Sibling C. Parent D. Child

B. Sibling

The amount by which a business's current assets exceed liabilities, defined as the operating liquidity of a business, is also known as: A. Statement of Operations B. Working Capital C. Proving Cash D. Useful life

B. Working Capital

Bereavement Mourning

B: the experience a person goes through subsequent to a loss when they are grieving and mourning the loss of a loved one. M: the process one goes through after the loss of someone as they reorganize their life without the person

Person entitled to any part or all of an estate.

Beneficiary

Balance of costly goods paid for in small monthly (fractional) payments over a period of time: Installment credit Closed end credit Both a & b are correct None of these are correct

Both

A plan which provides inducements to potential purchasers of products and/or services: A line of credit that may be used over and over again up to a certain borrowing limit: Neither open-end credit or revolving account are correct Open-end credit Both open-end credit and revolving account are correct Revolving account

Both open-end credit and revolving account are correct

In cremation, the __________ supplies heat to raise the temperature of the cremation chamber to the point where combustion of the human remains and container is possible. hearth burner flue stack

Burner

Insurance that protects companies during the period necessary to restore property damaged by an insured peril. Coverage typically pays for lost income and other expenses related to recovery: home owners insurance business interruption insurance umbrella coverage life insurance

Business interruption insurance (what I put at least) "Umbrella insurance refers to liability insurance that is in excess of specified other policies and also potentially primary insurance for losses not covered by the other policies."

An insolvent estate is an estate of a deceased person whose assets are insufficient to pay the estate's debts, taxes, and administrative expenses. It is the state statute that controls the priority of these claims. In most states, though, the priority of claims - from top priority to lowest - is ordered as follows: A. Taxes, funeral expenses, and medical bills B. Medical Bills, taxes, and funeral expenses C. Funeral expenses, administration expenses, and taxes D. Administration expenses, funeral expenses, and taxes

C. Funeral expenses, administration expenses, and taxes

John Doe dies and does not leave a surviving wife. He does, however, have nine children, and some of them are expressing a desire to have his body cremated. In a state that requires the cremation process to be authorized by at least 60 percent of the children, how many must sign the authorization form? A. Three B. Five C. Six D. Seven

C. Six 60 percent of 9 is 5.4, which means that five are not enough, but six are because at 66.6 the percent is more than 6 percent 60 X 9

A formal, religious or public occasion, typically one celebrating a particular event

Ceremony

Grief that is excessive, does not come to a satisfactory conclusion, and is accompanied by the individual's awareness of their inability to resolve the bereavement process is called: A. Masked grief B. Delayed grief C. Chronic grief D. Exaggerated grief

Chronic grief

A structure, room or space in a mausoleum or other building containing niches or recesses used to hold cremated remains

Columbarium

A chamber in a mausoleum (or land area), of sufficient size, generally used to contain the casketed remains of a deceased person

Crypt

A federal act that requires employers to withhold a portion of employee wages and pay them to the government trust fund that provided retirement benefits is called: A. Federal Income Tax Witholding B. Federal Unemployment Tax Act C. W-2 D. Federal Insurance Contributions Act

D. Federal Insurance Contributions Act (FICA)

A type of grief which is suppressed and or postponed is chronic grief masked grief delayed grief uncomplicated grief

Delayed Grief

One who inherits real estate under a will

Devisee

Styles of Counseling

Directive Non-Directive

Which of the following is not a part of the preselection room procedures ? Discussing the required federal and state disclosures Discussing the advantages and disadvantages of of each unit Discussing the types of caskets and outer burial containers on display Discussing the factors which influence casket and outer burial container costs

Discussing the advantages and disadvantages of of each unit

A business valuation approach which centers on estimating the amount of potential income that may be produced by the business in the next year: Earnings valuation approach None of these Simple ratio approach Last in - First out ratio

Earnings valuation approach

Results from lack of attachment to any group or community Low Integration -social integration is low -not well supported by a social group -feel isolated/outsider

Egoistic Suicide

A written agreement, such as a deed, is delivered to a third person. That person is to deliver it to another person only on performance of a specific action by the person. This type of agreement is known as an:

Escrow

Expense vs Liability

Expenses are what your company pays on a monthly basis to fund operations. Liabilities, on the other hand, are the obligations and debts owed to other parties.

Warranties MADE BY THE SELLER at the time of sale, orally or written

Express Warranty

A household or family unit consisting of father and mother, all of their children (except married daughters), their son's wives and children (except married daughters)

Extended (Joint) Family

Obtaining cash before payments are received from customers by selling off one's accounts receivable to a third party

Factoring

Historically the person or persons in charge of the funeral was like Neighbors Family Undertaker Doctor

Family

Results from overregulation and control, no way out. High Regulation-high degree of regulation -extreme rules and high expectations - no freedom servant or slave commits suicide

Fatalistic Suicide

A casket designed to display the deceased from head to foot is a hinge panel casket half couch casket full couch casket regular couch casket

Full Couch Casket

The process of coating ferrous metals with zinc is plating copper depositing galvanizing crinkling

Galvanizing

The number of sheets in ferrous metal necessary to equal approximately one inch of thickness is the meter gauge stack ounces per square foot

Gauge

Piagat stages of development (experience is what develops our cognitive intelligence A. SensoriMotor: Birth - Age 2 B. PreOperational: 2 - 7 C. Concrete Operations: 7 - 11 D. Formal Operations: 11 - 12+

Go check Piagat on P2S

An excavation in the earth as a place for interment; interment space

Grave

A solid surface upon which material with high moisture content, or liquids or waste material for burning or drying are placed: hearth grate bed pile

Hearth

Warranties imposed by LAW, arising automatically because the sale was made.

Implied Warranty

39. An increase in proprietorship as a result of a business transaction is considered A. an asset. B. a liability. C. net worth. D. income.

Income

Types of Counseling

Informational Situational Psychotherapy

A newspaper advertisement can be an offer if it shows intent the price markup mutual agreement

Intent

One who inherits personal property under a will

Legatee

A new form of business ownership (not a corporation) approved in most states since approximately 1994- combines aspects of partnerships with the limited liability of a corporation; owners know as members: none of these Limited Liability Company Subchapter S corporation C corporation

Limited Liability Company

A study that is used by a business to determine where the potential customers are located: Market survey Market make up All of the above Market analysis

Market Survey

The process of planning and executing the development, pricing, promotion, and distribution of an organization's goods/services: Merchandising Marketing Management Marketing Manufacturing

Marketing

A building containing crypts or vaults for entombment.

Mausoleum

A household or family unit created by related nuclear families and/or friendships

Modified Extended Family

A type of exterior covering used on a cloth covered wood casket? wood wool kapok excelsior moleskin

Moleskin (Doeskin)

Masjid

Mosque

36. If the total of expenses is smaller than the total of revenues, the difference is termed A. net worth. B. gross profit. C. gross margin. D. net profit.

Net Profit

32. Gross sales minus sales returns and allowances, and minus discounts on sales yields, are A. total purchases. B. operating expenses. C. gross profit. D. net sales.

Net Sales

A recess or space in a columbarium used for the permanent placing of cremated remains

Niche

College Funeral Home does 300 funerals each year. The business is split 50/50 between traditional full adult funerals with embalming, dressing, cosmetizing and casketing. The other half is cremation with a typical ID viewing in an alternative container suitable for cremation. Is it permitted under the funeral rule for College F.H. to have a burial casket price list and a separate cremation casket and container price list? yes no

No

Episcopal eulogies are... ___________________________________ Caveat venditor ___________________________________ Caveat emptor ___________________________________ Obese are loaded.... ___________________________________

Not permitted ___________________________________ Let the SELLER beware ___________________________________ Let the BUYER beware ___________________________________ Head first, first cremation of day

Which type of family structure may be more receptive to an immediate cremation or a memorial service with a memory board of photos and a DVD made by the funeral director or the family? A. Extended (joint) family B. Bureaucratization family C. Nuclear family D. Demographic family

Nuclear family *More open to contemporary and adaptive funeral rites. Extended (joint) more akin to Amish & Native American

A series of ties which initiate action, are filled with symbolic content and reflect and express the feelings of the participants

Ritual unsure of this one, learn book def instead

In the Eastern Orthodox Church, the open area (sometimes raised before the altar)

Solea

Per Capita

The method of dividing an estate by which an equal share is given to each of a number of persons, all of who stand in equal degree to the decedent.

Per Stirpes

The method of dividing an estate where a class or group of distributees take the share which their deceased would have been entitled to, and not as so many individuals (i.e. by right of representation).

Mean Median Mode Range

The sum of the data values divided by the number of data values ------ The middle number in an ordered set of data ------ The data item that appears more often than any other data item ------ The difference between the greatest and least numbers in a data set

A general term designating those places suitable for the reception of a dead human body. Today, used chiefly to refer to those burial places which are above ground

Tomb

The rubber gasket used on sealer caskets is generally compressed between the rim flange and the cove gimp attached panel flange top body molding flange

Top Body Mold Flange

Another term for the "extend over" is the:

Valance

Underground receptacles for caskets. Comes from the Latin "Uoluere" suggests a turning. Originally intended to prevent grave robbers, however in modern times it has come to mean an air and water tight receptacle for the protection of the casket from the earth and anything in the earth

Vault

30. What casket lining material is considered the standard for expensive caskets? A. velvet B. twill C. crepe D. satin

Velvet

Outlaws discrimination in employment against Vietnam Era veterans: All of these Vietnam Era Veterans Replacement Act Vietnam Era Veterans Readjustment Act Vietnam Era Non-discrimination Act of 1982

Vietnam Era Veterans Readjustment Act

A contract entered into where the parties made a mutual mistake as to the existence to the subject matter renders the contract A.) Valid B.) Void C.)Voidable.

Void (unenforceable)

According to Wolfelt- The ability to be considerate and friendly as demonstrated by both verbal and nonverbal behavior: Empathy Warmth and Caring Yearning Zeitgeist

Warmth and Caring

Religion

a culturally entrenched pattern of behavior made up of: 1) sacred beliefs 2) emotional feelings accompanying the beliefs 3) overt conduct presumably implementing the beliefs and feelings. Philosophy:

Draft Signed/Executed by The person, company, or financial institution ordered to pay a draft:

a written order signed by one person requiring the person to whom addressed to pay a particular sum of money, to order or to bearer, on demand or at a certain time DRAWER DRAWEE

Job Analysis can be understood as the process of gathering information related to the specific job. The information encompasses knowledge, skill, and ability, possessed by the incumbent, to perform the job effectively. It is helpful in the preparation of job description and job specification. Job description is a document indicating what a job covers, i.e. tasks, responsibilities, duties, powers and authorities, attached to a job. Homonyms:

are words that are said or spelled the same way as another word but have a different meaning. "Write" and "right" is a good example of a pair of homonyms.

Trustee: An addition or amendment to a last will in testament is executed with the same formality as the will The condition of the estate of a deceased person which is unable to pay the debts of the deceased and/or the estate. An instrument executed with required formality by a person making disposition of his/her property to take effect upon the time of their death. The estate which passes from the deceased to his/her heirs. One who holds a position of trust to a beneficiary; as a funeral director is to a client who makes and funds their pre-arrangements. A gift of personal property made in a will.

One who holds a position of trust to a beneficiary; as a funeral director is to a client who makes and funds their pre-arrangements.

The non-ferrous metal casket is measured in

Ounces Per Square Foot

Bowlby "Attachment Theory" Phases of post-loss grief include: ***Remember Elizabeth Kubler Ross is DABDA for stages of anticipatory grief

Phase I - Shock, alarm, denial Phase II - Acute Grief Phase III - Integration of the loss and grief

That function of determining in advance what needs to be accomplished in order to achieve a particular goal: Planning Controlling None of these Actuating

Planning

A set of instructions arranged in proper sequence which can direct the computer to perform a desired task is: memory program input ALU

Program

If a client refuses to pay a cash advance item, the Funeral Director can collect under:

Promissory Estoppel

An organized, flexible, purposeful, group centered, time-limited response to death which reflects reverence, dignity and respect check these in the soc book Baptism "Rite" Question

Rite This is actually funeral