HIT Chapter 19 Review Questions

Which of the following is the examination of the future and preparation of action plans to attain goals of the department or healthcare facility?

Planning

What are the four functions of management that HIM directors use in the day-to-day and long-term operation of the department to ensure the healthcare organization is in compliance management of HIM functions?

Planning, controlling, leading, organizing

Which of the following are the principles describing how a department or an organization will handle a specific situation or execute a specific process?

Policies

True or false: Controlling is the function in which performance is monitored according to policies and procedures.

True

The ______ statement is a short description of an organization's ideal future state.

Vision

What is a written statement that identifies the core purpose and philosophies of a healthcare organization?

Mission

the process of gathering information about what it takes to get a job done

work analysis

the process and steps it takes to accomplish a task

workflow

A collective term used to refer to any study that determines the benefit of a proposed project

impact analysis

A method of evaluating a job description against written descriptions of various classification grades

job classification

list of duties, reporting relationships, working conditions, and responsibilities for a particular job

job description

The process of applying predefined compensable factors to determine their worth

job evaluation

True or false: The vision statement is a short description that communicates an organization's social and cultural belief system.

False

True or false: Values are a process by which the policies are put into action.

False

True or false: Planning is a course of action designed to produce a desired business outcome.

False

A graphic tool used to plot tasks and show the duration of project tasks and displays overlapping tasks

Gantt chart

Which of the following is the process of planning, controlling, leading, and organizing the activities of a healthcare organization or department within an organization?

Management

What is the coordination of all the tasks and responsibilities of a department to ensure the work that needs to be accomplished is complete correctly called?

Organization

What is the document in which the leadership of a healthcare organization identifies the organization's overall mission, vision, and goals to help set the long-term direction of the organization as a business entity?

Strategic plan

Healthcare organizations update their mission and vision statements regularly as part of what process?

Strategic planning

the formal process of introducing change, getting it adopted, and diffusing it throughout the organization

change management

A project management tool that diagrams a project's timelines and tasks as well as their interdependencies

program evaluation and review technique (PERT) chart

A formal set of principles and procedures to help control the activities associated with implementing a large undertaking to achieve a specific goal

project management

The period in which the processes involved in carrying out a project are completed

project management life cycle

The process of identifying and prioritizing various upgrades and changes that might be made in an organization's information systems

strategic information systems planning