HR
Justine, a marketing executive in her late thirties, had worked at a reputable marketing firm for the last three years. However, she was fired from the company without any prior notice when she collapsed at work after experiencing an epileptic seizure. Following this, Justine sued the company under Executive Order 11478. Occupational Safety and Health Act. Rehabilitation Act of 1973. Americans with Disabilities Act. Executive Order 11246.
Americans with Disabilities Act.
Combust Con Inc. specializes in manufacturing internal combustion engines. Recently, Combust Con has decided to create a division for the flexible fuel field. During this time, Ashton, the HR manager, has been reviewing and updating job descriptions. With the knowledge that a new division of jobs will be created, what would be the appropriate course of action for Ashton to take next? Ashton should reuse the old job descriptions for the new jobs, instead of creating new ones. Ashton should wait until the new employees are hired before creating the new job descriptions. Ashton should consider preparing new job descriptions since new jobs will be created in the organization. Ashton should take care to avoid including the titles of the jobs while formulating new job descriptions. Ashton should amend the original job descriptions to say they all will eventually take on flexible fuel responsibilities.
Ashton should consider preparing new job descriptions since new job so betrayed it in the organization
How has the requirement for creating high-performance work systems changed? Customers are demanding standardized products over customized products. Employers are looking for ways to tap people's creativity and interpersonal skills. Employees prefer implementation of a 40-hour workweek. Competitors are looking for ways to standardize prices in their respective industries. There is a drive toward low-cost strategy in the labor market.
Employers are looking for ways to tap people's creativity and interpersonal skills.
According to the core values of total quality management, the progress of employees should be measured through self-evaluation. only key personnel should receive training in quality. external customers should not be given any importance while developing any process. internal customers should be valued more than external customers. errors in a product or service should be prevented before occurrence.
Errors in a product or service should be prevented before occurrence
Which statement is true about the HR profession? All HRM professionals have a postgraduate degree. A degree in law is the sole requirement for those who wish to choose HRM as a profession. Usually, HR generalists get paid substantially more than HR training directors. HR generalists usually perform the full range of HRM activities. Professional certification in HRM continues to be the only way to get into the field.
HR generalists usually perform the full range of HRM activities.
What would be a benefit to the company if it plans on applying industrial engineering to existing jobs? Industrial engineering will increase the complexity of the work. Industrial engineering will provide measurable and practical benefits. Industrial engineering will make jobs less specialized and less repetitive. Industrial engineering will represent the best way to make jobs more meaningful. Industrial engineering will eliminate the need for specialization in the job.
Industrial engineering will provide measurable and practical benefits.
Which statement is true of a bona fide occupational qualification? It is considered illegal by a court. It is strictly prohibited by organizations. It is a necessary qualification for a job. It is used to deem disparate treatment illegal. It is a preferred qualification for the job.
It is a necessary qualification for a job.
Which statement is true of an intranet? It is a network universally used by business organizations to transfer data from one geographical location to another. It is a system that uses powerful computers to analyze large amounts of data, such as data about employee traits. It is a system that is used by outside suppliers to update inventories. It is a network that is used by a business to reach out to the customers and send them product information. It is a network that uses Internet tools but limits access to authorized users in the organization.
It is a network that uses Internet tools but limits access to authorized users in the organization.
Identify the statement that characterizes the Age Discrimination in Employment Act. It permits an employer to reduce the fringe benefits to all employees over 40. It recommends early retirement incentive programs wherein employees agree not to sue the company for ageism. It favors the idea of coercing employees to accept early retirement incentives. It outlaws making employment decisions based on a person's age being over 40. It permits companies to lay off older workers when the economy is slow.
It outlaws making employment decisions based on a person's age being over 40.
An automobile painting facility experienced a breakdown in one of its ventilation fans, causing a buildup of fumes. What must the facility do in this situation to meet the employee rights under the OSH Act? Promptly inform the affected employees about their exposure to hazards. Follow the steps in OSHA's "Compliance Assistance Quick Start." Provide an employee representative for an OSHA inspection. Request an OSHA inspection. Levy fines for safety violations.
Promptly inform the affected employees about their exposure to hazards.
Sophia, a manager at Mentor Corp., is responsible for workforce analytics in the organization. Her supervisor, Steve, argues it is an unnecessary expense as he believes that collecting employee-related information is just an administrative responsibility. Which statement, if true, would weaken Steve's argument? -Sophia prepared and distributed company publications on the organization's intranet. -Sophia identified subordinates who showed the potential to become leaders in the company based on the data. -Sophia was able to specify the tasks and outcomes of a job that contributed to the organization's success. -Sophia established policies regarding violations of company regulations. -Sophia was able to actively recruit candidates from external sources, such as Internet job postings and college recruiting events.
Sophia identified subordinates who showed the potential to become leaders in the company based on the data.
Karen is a human resource specialist. To gain competency in her field, she keeps up with business news related to human resource management. One area of the news she pays attention to is coverage of the cases the Supreme Court hears each year. Why would stories about the Supreme Court be relevant for Karen's career? The Supreme Court may pass laws regulating employment practices. The Supreme Court may require federal contractors to engage in affirmative action. The Supreme Court may issue rulings that interpret employment law. Decisions made by the Supreme Court cannot be overturned by the federal government. The Supreme Court may issue executive orders related to employee safety.
The Supreme Court may issue rulings that interpret employment law.
During downsizing, the HRM function must "surgically" reduce the workforce by cutting only the workers who are less valuable in their performance. What is a reason for this being difficult to achieve? Decision-making has become decentralized, leaving no department with the power to reduce the workforce. The definition of "less valuable" is fluid and hard to define. Voluntary turnover is encouraged for all levels of employees. The best workers may leave before the organization lays off anyone. Downsizing companies tend to have a strong, interconnected hierarchy.
The best workers may leave before the organization lays off anyone
Edward leaves an organization for three years to fulfill military duties. Which observation is true of his employer's obligation to reemploy Edward under the Uniformed Services Employment and Reemployment Rights Act? The employer must reemploy Edward with a lower pay scale to compensate for his absence. The employer must implement an early retirement incentive program for Edward. The employer is not obligated to reemploy Edward. The employer must reemploy Edward with the same seniority and status he would have earned if his employment had not been interrupted. The employer must reemploy Edward but is exempted from providing him any fringe benefits or retirement benefits.
The employer must reemploy Edward with the same seniority and status he would have earned if his employment had not been interrupted.
Hadley, a business researcher, believes that organizations will have to spend a lot of money on employee health care in the future. Her colleague Owen argues that organizations will not have to increase their spending on employee health care benefits. Which statement weakens Owen's argument? The fastest-growing age group is workers 16-25, who are prone to having accidents. The labor force is expected to grow at a greater rate by 2026 than at any other time in U.S. history. The fastest-growing share of the workforce is at least 55 years old. The total cost of labor in the United States will decrease considerably in the near future. The largest proportion of the labor force is expected to be in the 16- to 25-year age group.
The fastest-growing share of the workforce is at least 55 years old.
Henry works in the HR department of an advertising firm that has recently brought in employees specializing in analysis of large volumes of data about consumer behavior. The manager to whom these analysts report does not share their knowledge of quantitative methods but wants them to develop recommendations for better decision making. Henry is supporting the department by developing a form the manager will follow in measuring the analysts' performance. What kinds of performance measures should Henry focus on? The form should measure outcomes, such as timely and useful recommendations, because the manager will not be able to evaluate specific technical behaviors. The form should measure both outcomes and behaviors, because both are essential to success in the job. The form should ask broad questions, so the manager can discuss whatever they think is important. The form should measure personal traits, such as getting along with others, because Jonathan and the manager don't understand the technical requirements. The form should measure specific technical behaviors, because the methods used by the analysts will determine the usefulness of their recommendations.
The form should measure outcomes, such as timely and useful recommendations, because the manager will not be able to evaluate specific technical behaviors.
When Lily started working for Tough Guy Construction, two of her coworkers made a point of telling sex-related jokes around her, and they occasionally ran their fingers through her hair and suggested meeting up after work. Lily feels uncomfortable. What grounds would she have for complaining to the human resource department about her coworkers? Their behavior could be considered quid pro quo harassment. Their behavior violates Executive Order 11246. Their behavior probably violates the OSH Act. Their behavior violates the Thirteenth Amendment. Their behavior could be considered creation of a hostile working environment.
Their behavior could be considered creation of a hostile working environment
What is a key advantage of human resource information systems? They can be used to scrutinize balance sheets. They can ensure that data is kept private and confidential. They help HR professionals think strategically. They can be used to reduce the size of the HR staff. They can be used to develop new lines of products.
They can be used to reduce the size of the HR staff.
How do human resources professionals provide an organization with a sustainable competitive advantage? They hire employees who are very enthusiastic despite lacking job experience and training. They manage commonly available resources. They keep the organization focused on the short term. They help the organization do what competitors are doing. They hire high-quality employees who provide a needed service as they perform many critical functions.
They hire high-quality employees who provide a needed service as they perform many critical functions
Which statement is true about the Civil Rights Acts of 1866 and 1871? They excluded other individuals from having the same property rights as white citizens. They denied individuals the right to sue in federal court. They restricted the rights of entering into and enforcing contracts to white citizens only. They denied plaintiffs any form of compensatory and punitive damages. They were passed to further the Thirteenth Amendment's goal of abolishing slavery.
They were passed to further the Thirteenth Amendment's goal of abolishing slavery.
Establishing and administering personnel policies allows a company to handle problematic situations more fairly and objectively than if it addressed such incidents on a case-by-case basis. True or False
True
Rajat, an Indian citizen, works for an automobile company in India. Currently, he is in the United States to work on a project at the company's office in Pittsburgh, Pennsylvania. In this scenario, Rajat is regarded as an expatriate. True or False
True
Someone who thrives in a highly structured environment might not be motivated by autonomy and would be a better fit for jobs with more supervision. True or False
True
Maria, a 24-year-old Hispanic woman, pressed charges of sexual harassment against Andrew, a politician. The case became sensational because the accused was one of the strongest candidates in the upcoming elections. In the case's final stage, the United States Supreme Court issued a verdict that cleared Andrew of all charges on the grounds of lack of evidence. The ruling spurred angry protests from many interest groups, especially Hispanic women, and they wanted the verdict reversed. According to the prevalent system, which among the following would overturn the verdict in this case? a ruling by the Equal Employment Opportunity Commission an appeal from the minority population a petition from the United States Women Rights Council a law passed by Congress a mass petition from the public
a law passed by Congress
Hayden is the human resource manager at Silver Corp. He clearly understands the company's strategy. He has a solid understanding of business principles, and he applies these to help the HR department contribute to Silver's success. This scenario indicates that Hayden has competency in the area of relationship management. leadership and navigation. communication. business acumen. ethical practice.
business acumen.
At a supermarket chain, back injuries are a recurring problem around the loading docks, because employees in a rush forget to use proper lifting techniques. How could safety posters help the company improve safety? by delivering a message that varies based on employees' languages and age groups by creating a paper trail to document a history of the employer's concern by establishing direct communications between supervisors and their employees by serving as a constant reminder of how to lift safely by replacing mobile devices, which should not be present on a loading dock
by serving as a constant reminder of how to lift safely
Luke heads the human resource department at a technology development company. There, he monitors trends of the labor markets within the industry. Studying the trends, Luke realizes the company is likely going to need more sources of employees skilled in robotics. He gathers information about the best robotics training programs in the regions where the company operates. Then he applies that information to build connections with selected schools, thereby resolving a recruitment problem before it becomes serious. This scenario illustrates Luke's competency in leadership and navigation. critical evaluation. communication. relationship management.
critical evaluation.
What is a challenge for human resource management during mergers? scrutinizing balance sheets evaluating the financial worth of the new company developing conflict resolution skills developing competitively priced products sustaining the brand image of the company
developing conflict resolution skills ?
Which of the following reflects a core value of total quality management? developing generalized methods and processes that focus only on meeting the needs of external customers encouraging cooperation with vendors, suppliers, and customers to improve quality detecting errors and correcting them as they appear in an error-prone product or service measuring an employee's progress based on how productive the employee appears providing quality training to specific employees
encouraging cooperation with vendors, suppliers, and customers to improve quality
Which strategy is used by the Occupational Safety and Health Administration to increase ergonomic job design? levying fines on employers who issue computers with keyboards instead of touchscreen tablets enforcing violations of its requirement that employers have a general duty to protect workers from hazards, including ergonomic hazards issuing regulations rather than guidelines for industries working with organizations to design workspaces in such a manner that they meet the standards of ergonomics penalizing companies that allow employee participation in ergonomic redesign
enforcing violations of its requirement that employers have a general duty to protect workers from hazards, including ergonomic hazards.
Fizzy Inc. is a soft-drink manufacturing company. Anne, the production manager, works with a human resource consultant to design a new work flow for the production unit. Together they define the necessary inputs. These include raw materials, information, human resources, and skills. equipment. outputs. activity. work processes.
equipment.
Tasty Treats, a cookie manufacturer, combines with Minty Goodies, a chocolate manufacturer, to form a company called Yummy, Inc. This scenario illustrates a(n) strategic alliance. consolidation. partnership. acquisition. merger.
merger
At Your Service Inc. is a consumer goods company that provides the option of door-to-door delivery. The company partners with a packaging company for transporting its goods to the customers. This is an example of cause marketing. disinvesting. downsizing. reengineering. outsourcing.
outsourcing.
The employees at Herby Financial often complain that they are not provided feedback about their work. They feel that they do not get proper information as to how they have performed and the areas in which they need to improve. They also claim that the performance goals are vague and not measurable. Which HR function does Herby Financial need to specifically improve upon to resolve the complaints put forth by its employees? recruitment training and development performance management employee selection planning and administering pay and benefits
performance management
Peter, the human resource manager at Tinker Inc., has a clear understanding of the firm's business. This enables him to comprehend the various needs of the business and help the company meet its goals for attracting, keeping, and developing employees with the required skills. This scenario indicates Peter's responsibility of providing administrative services. creating a job design. preparing a job analysis. maintaining positive employee relations. providing business partner services.
providing business partner services.
When an individual is promised a positive outcome for submission to sex, or threatened with a negative outcome for failure to submit to sex, this is referred to as quid pro quo harassment. undue hardship. reverse discrimination. disparate impact. adverse impact.
quid pro quo harassment.
Claire is a human resource manager at Lewis Corp. She skillfully handles personal interactions with her staff and the other department managers. She is highly admired by others in the organization because she treats others with respect and builds trust. This scenario indicates Claire has strengths in the HR success competency of consultation. relationship management. leadership and navigation. critical evaluation. global and cultural effectiveness.
relationship management.
Which of Kant's basic human rights is violated when a supervisor requires an employee to do something that is unsafe or environmentally damaging, in spite of the employee clearly objecting to the order? right of freedom of speech right of freedom of conscience right of privacy right of equal opportunity employment right to due process
right of freedom of conscience
After a large fire at Argile Manufacturing, the company called the employees together at the facility to investigate the incident. Management began by asking each of the employees to describe their understanding of what happened. Once all employees had given their views individually, they discussed the situation until they could agree on the single systemic failure that caused the fire. Which method is Argile Manufacturing using? technic of operations review operations cycle review standard protocol review utilization analysis job hazard analysis technique
technic of operations review
Which of the following represents an act of participation in a proceeding? implementing affirmative action measures retaliating against a whistleblower testifying in an investigation expressing dissatisfaction over employment casually removing a whistleblower from employment
testifying in an investigation
The use of technology by HR departments in business organizations has resulted in the elimination of face-to-face meetings and training sessions. the collection of employees' opinions through online surveys. organizations becoming more restrictive about information pertaining to workplace policies. the elimination of the self-service approach toward information dissemination. HR employees having greater responsibilities for record-keeping.
the collection of employees' opinions through online surveys.
Jessica wants to set up a manufacturing unit, so she meets with Rachel, a human resource manager at her company. Rachel explains that in order to decide on the human resource needs for the unit, they should conduct a work flow analysis. She suggests they start by defining the outputs of the process. To do this, what should Jessica define? the processes that will be involved in manufacturing the special equipment, facilities, and systems needed for production the number of people required for production the data and information needed by the work unit the type of products that will need to be manufactured
the type of products that will need to be manufactured
What is the objective of job enlargement? to decrease the impact a job has on the lives of other people to make jobs less repetitive and more interesting to increase efficiency by identifying the best way to perform a job to decrease the burden of decision-making responsibilities for employees to assess the relative dollar value of each job to an organization
to make jobs less repetitive and more interesting
