HR MANAGEMENT CHAPT.1
How do organizations formulate and execute HR policies and practices that produce employee competencies the company needs to succeed?
Through strategic human resource management
An aging workforce is one trend currently impacting how employers address and complete their basic HR management tasks. Which of the following is a result of this trend?
A decline in the labor force participation rate
At the end of each day (or each month or each year), what is a manager's MOST important responsibility?
Achieving results
What is the right to make decisions and give orders referred to as?
Authority
How do HR managers integrate core values, integrity, and accountability throughout all organizational and business practices?
By exhibiting ethical practices
How can the use of technology such as digital media or social media tools increase employee retention?
By identifying factors that flag high-potential employees who are likely to leave.
How might companies take advantage of lower-cost locations abroad in their search for greater efficiencies?
By offshoring jobs
What can be used to demonstrate the mastery of contemporary human resource management knowledge?
Certification programs
Which of the following will itemize the abilities, skills, and knowledge HR managers need to be successful on the job?
Competency models
Which of the following describes the managerial skills and behaviors associated with global and cultural competency?
Considering the perspectives and backgrounds of all parties
What is the name for the psychological involvement in, and connection and commitment to, getting one's job done?
Employee engagement
What are the standards someone uses to decide what appropriate conduct is?
Ethics
What type of technology do many employers use to improve their recruiting, training, and development processes?
Gaming
Which type of HR professional collects detailed information and studies the tasks associated with specific jobs in order to prepare job descriptions?
Job analyst
What managerial tool can be used to establish the goals of the organization, rules and procedures, and forecasts?
Planning
In a recent study, what did human resource officers at 35 large global companies cite as their primary labor force concern?
Talent management
How does the SHRM certification model differ from HRCI's exam model?
The SHRM model tests for managerial competencies as well as functional HR knowledge.
Who, or what, is responsible for molding an organization's HR philosophy at every level of the organization?
The organization's top management
How can HR managers validate the achievement of goals within the department?
With the use of metrics
Helping the firm and its employees improve in a measurable way as a result of the HR manager's action supports the bottom line of the organization through _______.
added value
Moving HR management tasks from a central HR department to employees and line managers allows for _______.
distributed HR management
One way to address the shortfall within the U.S. workforce is to hire employees who work part time or hold multiple jobs at once. These employees are known as _______ workers.
nontraditional
Many companies are moving toward the use of _______ to allow employees within all departments to obtain advice on matters such as discipline or day-to-day HR activities.
shared services
Which of the following requires the use of facts, analytics, scientific rigor, and research to support HR decision-making activities?
Evidence-based human resource management
Predictions in the types of work performed in the United States indicate that by 2020 the majority of wage and salary jobs will be in _______.
service-providing industries
