HR MANAGEMENT/MULTIPLE CHOIE & T/F

D

Recruitment is the process of ________. A) screening job applicants to determine who is the best B) selecting candidates to fill open positions C) moving employees laterally to reduce intra-organizational supply-demand imbalances D) locating, identifying, and attracting capable applicants

B

The degree to which an employee identifies with his or her job or actively participates in it refers to the employee's ________. A) job satisfaction B) job involvement C) organizational citizenship behavior D) attitude

D

The first three activities of the human resource management process involve ________. A) providing employees with flexible job assignments B) providing employees with up-to-date knowledge and skills C) retaining competent and high-performing employees D) identifying and selecting competent employees

C

The process through which the symbols of a message are translated by the receiver into a form that he or she can understand is called ________. A) encoding B) reinstating C) decoding D) expanding

B

Which of the following is a type of specific training provided by organizations? ______ A) communication skills B) team building skills C) technological skills D) supervisory skills

D

Which of the following is an example of a high-performance work practice? A) Closed communication B) centralized decision making C) Skill-based compensation D) Self-managed teams

D

Which of the following steps in the human resource management process identifies and selects competent employees? A) planning and performance management B) orientation and training C) compensation and benefits D) human resource planning and recruitment

C

________ is an example of a high-performance work practice. A) Increasing employee access to information B) Giving employees less control over decision-making C) Seniority-based compensation D) Closed Communication

B

________ is the process of organizing and interpreting sensory impressions to give meaning to the environment A) Selection B) Perception C) Cognition D) Attribution

A

because rumors that flow along the grapevine can never be eliminated entirely, managers can minimize the negative consequences of rumors by ________. A) communicating openly and honestly with employees B) encouraging an all-channel communication network C) using filtering wherever possible D) ignoring them completely

D

A ________ selection device is characterized by a proven relationship between the selection device and some relevant job selection criterion. A) objective B) reliable C) subjective D) valid

A

A ________ system rewards employees for the job competencies they demonstrate. A) skill-based pay B) piece-rate pay C) variable pay D) performance-based pay

B

A disadvantage of using professional recruiting organizations is ________. A) that they do not increase the diversity and mix of employees B) their limited commitment to specific companies C) that they can only be used for entry-level positions D) that they generate many unqualified candidates

B

A pay system in which an individual's compensation is contingent on performance. A) Compensation B) Variable Pay C) Skill-based Pay D) Pay

C

A pay system that rewards employees for the job skills they demonstrate. A) Compensation B) Variable Pay C) Skill-based Pay D) Pay

A

A written statement that explains the job content, environment, and conditions of employment is called a _______. A) job description B) job preview C) job manual D) job specification

A

A written statement that explains the job content, environment, and conditions of employment is called a ________. A) job description B) job preview C) job manual D) job specification

D

Application forms ________. A) are not used for managerial positions B) use actual job behaviors C) include personality and interest forms D) are most useful for gatheringinformation

B

Daniela and Navaro disagree on the best way to promote a new product. Those in the company who view the conflict over the promotion strategy as natural and inevitable have a(n)________ view of conflict. A) traditional B) human relations C) interactionist D) reactionist

A

In which of the following traditional training methods are employees made to work at differentjobs in a particular area in order to get exposure to a variety of tasks?______ A) training by job rotation B) coaching C) on-the-job training D) mentoring

B

Individual behavior in organizations includes ________. A) structure, culture, and team building B) attitudes, learning, and motivation C) policies and procedures D) strategies, norms, and roles

C

Joan needs to eliminate some employees for a short while. She and her managers identify those employees who are not meeting performance expectations and explain that this termination is temporary but they are encouraged to seek other positions elsewhere. How is Jane trying to reduce the size of the workforce here? _________ A) early retirements B) reduced workweeks C) layoffs D) firing

C

Managers begin human resource planning by ________. A) behavior is a function of its consequences B) encoding C) inventorying current employees D) Organizational communication