HRM 406 Quiz

False

Companies that use the same recruiting strategies are likely to experience similar results. T/F

True

Seniority-based promotions make leadership competencies important hiring criteria even for lower-level positions. T/F

A

Affirmative action means ________. A) proactive plans to ensure nondiscriminatory results in employment practices B) employment practices are designed and used in a "facially neutral" manner C) employers must meet quotas to ensure employee diversity D) protection for employees against retaliatory discharge

False

Affirmative action plans give preferential treatment to the qualified applicant on a permanent basis. T/F

Low interactional fairness

An applicant who finds a recruiter to be rude and unhelpful is likely to perceive ________.

What it can do differently from its competitors

An organization's competitive advantage is ________.

False

Contingent workers are part of a company's core workforce. T/F

False

Recruiting large numbers of applicants is always the best way to ensure quality hires. T/F

False

Someone who provides their services to a firm as an independent contractor is considered an employee of that firm. T/F

Job Rewards Analysis

________ helps a company tailor its recruiting message to appeal to the needs, values, and motivations of targeted potential applicants.

C

A BFOQ is a(n) ________. A) requirement for establishing a case of discrimination B) exception to employment-at-will relationship C) characteristic that is essential to the performance of a specific job D) analysis of a firm's competitive advantage

There is evidence of a disparate impact of the hiring process on females as a group.

A hotel chain that is recruiting front desk receptionists receives 200 applications from males and 100 applications from females. 100 out of 200 men are hired and 25 out of 100 women are hired. Which of the following statements is true of the hotel chain's hiring policy? 50% of men are hired 25% of women are hired 0.25/0.5=50% which is less than 80%

Disparate Treatment

A manager only hires Hispanic women as secretaries. This is an example of ________. A) disparate treatment B) disparate impact C) negligent hiring D) sexual harassment

A

A service-based organization has adopted an expansionist strategy. It has taken on a number of big contracts from clients and is on a tight schedule to supply services by the deadlines promised. Which of the following statements, if true, will result in the staffing goals being best aligned to the organizational strategy? A. Time taken to fill a position should be tracked for each recruiting source and the fastest possible source should be utilized. B. Staffing should be done keeping in mind the costly training necessary for the job and only the best qualified applicants should be hand-picked. C. Aggressive staffing should be done indiscriminately as a long training period guarantees that the applicants know how to do the job. D. Compensation offered should be kept higher than the average market rate so that the maximum number of applicants is attracted.

D

A software company has a high turnover rate. What staffing strategy would be most appropriate? A. slowing down the hiring process to try to find better recruits B. hiring people quickly even if their skills are not as high as required C. hiring people with the potential to be promoted over a period of years D. filling vacancies quickly with people who are able to perform with minimal job training

True

A staffing function is centralized when an organization that has multiple business units has one staffing unit that is responsible for meeting the critical needs of all of the company's business units. T/F

B

Dana works as a financial consultant at a start-up company called MoneyCare. While some of her friends earn more than she does working for similar positions in other companies, Dana finds her work far more interesting and challenging than what her friends do. As MoneyCare is a small organization, Dana has a lot of responsibilities and believes that she is actually learning far more on the job than she thought she would. Which of the following statements is true about Dana? A) She thinks total rewards from her job are low. B) She finds the intrinsic rewards from this job very satisfying. C) She thinks the extrinsic rewards from this job are very high. D) The extrinsic rewards account for the bulk of the total rewards she gets from this job.

True

Disparate impact occurs when an action has a negative employment effect on a protected group, regardless of intent. T/F

A

Employment-at-will is an employment relationship which ________. A) allows either the employee or employer to terminate the employment at any time B) offers blanket protection to employers for all employee discharges C) allows an employer to terminate employment only for a just cause D) offers employees a contract for a definite term of employment

True

Executive Order 11246 prohibits discrimination of protected groups and establishes affirmative action to promote diversity. T/F

Essential Function

If the job of a loader exists to load packages on delivery trucks, the ability to safely lift and load packages onto a truck is a(n) ________.

True

If the proportion of high-potential applicants increases, the total number of applicants needed to generate the right number of the right quality of new hires decreases. T/F

False

It is legal to compare an applicant's scores only to members of his or her own racial subgroup and set separate passing or cutoff scores for each subgroup. T/F

False

Strategic staffing consists of filling a job as quickly and cheaply as possible. T/F

A

Strategic staffing means ________. A. staffing an organization in future-oriented and goal-directed ways that support the organization's business strategy and enhance organizational effectiveness B. investing large amounts of money on staffing activities C. filling a job as quickly and cheaply as possible in order to add manpower to an organization D. recruiting from as many places as possible to generate the largest possible number of applicants

Trues

The critical incidents technique of job analysis is a method that identifies extremely effective and ineffective behaviors by documenting critical incidents that have occurred on the job. T/F

A

What is the best conclusion given the following information about research technicians employed in the scientific wing of a pharmaceutical organization? Females comprise 60 percent of the current workforce and 50 percent of the relevant population (research technicians) and males comprise 40 percent of the current workforce and 50 percent of the relevant population. A) There is a disparate impact on males as research technicians. B) There is a disparate impact on females as research technicians. C) There is no evidence of disparate impact among research technicians. D) There is evidence of disparate impact against both males and females as research technicians.

B

Which of the following arguments about job analysis is most effective in order to gain the support of top managers? A) Multiple approaches to job analysis can be combined to address the limitations of any single approach. B) The process will help identify employee characteristics that will augment the firm's business strategy and increase the company's return on its staffing investment. C) It is not uncommon for the job experts doing the analysis to try to color the job analyst's interpretation of the job to suit their personal goals and needs. D) By adequately planning and preparing for the job analysis, the results are likely to be more accurate and useful, and the job analysis should take less time and effort.

Judgmental Forecasting

Which of the following forecasting methods relies on the experience and insights of people in the organization to predict a firm's future employment needs? A) trend analysis B) ROI analysis C) judgmental forecasting D) transition analysis

A

Which of the following is a hiring process goal? A. meeting stakeholder needs B. attracting diverse applicants C. enhancing organizational flexibility D. improving business strategy execution

D

Which of the following is compromised when retaining workers? A) creating a more loyal and committed workforce B) creating a workforce that has a better understanding of the company's processes C) decreasing staffing costs D) a regular infusion of new ideas and perspectives

A. Identify Firms business strategy

Which of the following is the first step in the typical workforce planning process? A) identifying the firm's business strategy B) articulating the firm's strategic staffing decisions C) developing and implementing action plans D) conducting a workforce analysis

B. It can enhance organizational diversity

Which of the following is true about external hiring? A) It sends employees the message that good performance can be rewarded with a promotion. B) It can enhance organizational diversity. C) Jobs can be filled faster than through internal hiring. D) External hires reinforce the organization's culture more than do internal hires.

True

Acquiring, developing, and retaining the right talent helps businesses create the organizational capability and intellectual capital driving their strategy execution. T/F

Signaling

Anjali learns that her new job at the bookstore has no other female employees. Thinking that this could lead her employers and coworkers to treat her unfairly, she declines the offer. This is an example of ________.

Cost Leadership

Axis Auto tries to keep its operational spending as low as possible so that it can pass its savings on to customers in the form of lower prices. This is known as a ________ strategy.

Employer Branding

Creating a favorable image in desired applicants' minds about the organization being a good place for them to work is ________.

B

Greg's Bakery chain is planning to diversify into producing and selling candy. It has opened a new factory to support this plan, and the factory is ready to be staffed. The top management at Greg's has decided to offer the best salaries in the industry to its latest employee additions. In this situation, which of the following staffing goals should Greg's follow? A) hiring a large number of employees B) hiring the best qualified employees C) hiring high-salaried employees D) providing an extensive training period

C. Proactive Staffing

Jen is the Human Resources manager for Bailey's, a large department store. A competitor, ShopWell, is scheduled to open nearby in a few months and Jen is afraid that some of her staff may quit and join ShopWell. To prevent this, Jen introduces a performance incentive program that will reward Bailey's highest-performing employees at the end of the year. This is an example of ________. A) replacement charting B) idiosyncratic staffing C) proactive staffing D) reactive staffing

True

Persuasion is an important recruiter skill, and in order to persuade an individual to consider leaving a job she or he is happy with, the message must come from a trusted and credible individual. T/F

D

RST is a small software firm that operates using the very latest technology. As a result, the employee skill sets required change rapidly. The skill sets of employees who have been with the company for several years are found to be inferior to those of new hires, and the company has realized that fresh graduates are often better qualified to handle the projects. The firm's resources are limited and it needs to spend as little as possible on the staffing function, reserving most of its capital for project-specific investments. Which of the following staffing goals would be most suited to the company's needs? A. Recruiting semi-skilled workers from nontraditional sources and training them. B. Reducing the employee turnover rate. C. Hiring employees whose skills can be developed over the long term. D. Hiring employees every two years on a contract basis.

determines the workforce representing the company

Staffing can be considered a cornerstone of human resource management because it ________.

its outcomes determine who will work for and represent the firm

Staffing influences organizational performance because ________.

Talent Inventory

Which of the following would be most useful for a firm needing to quickly reassign employees to an important new project? A. job analysis B. transition analysis C. a talent inventory D. trend analysis