HRM revel questions

What sentence is often used to identify a competency?

"In order to perform this job competently, the employee should be able to..."

What proficiency level is the competency "Anticipates changing conditions and impact to risks and dependencies and takes preventive action" associated with?

3

What is the difference between a position and a job?

A position is a job that is done by one person.

Which of the following is not an example of harassment? A. A worker continually calls a colleague a "ratface" behind their back. B. An employee stands in the doorway, trying to physically block a co-worker from leaving. C. An employee notices that a co-worker is stressed and decides to give them a backrub/massage. D. An employee asks a co-worker why they appear so stressed out today.

An employee asks a co-worker why they appear so stressed out today.

According to recent research, what do HR professionals identify as the most critical piece of knowledge required in their roles?

Business Acumen

What is the highest and broadest level of legislation related to employment law?

Canadian charter of rights and freedom

You are tasked with doing the job analyst interview. You only have time for three interviews. Of the four candidates listed below, who would be the candidate that you would not interview?

Connor, the employee who was hired last week

How can job analysis performance standards be legally defensible?

Criteria used to assess employee performance must be directly related to the duties and responsibilities identified through job analysis.

What is the first step in the talent management process?

Decide what positions to fill.

Which of the following is an example of a qualitative approach to forecasting HR demand?

Delphi technique or nominal group technique

What is the current trend in GDP growth and labour force growth in Canada from 2000 to 2019?

GDP growth is greater than labour force growth.

Who is responsible for abiding by legislated rules and regulations?

HR professionals, supervisors, and managers

Franklin Johns recently signed a collective agreement with his union that provides more vacation than the Employment Standards Act provisions. Johns' new plant manager wants to void the collective agreement provision and use the minimum entitlement in the act instead to save money. Which of the following statements is accurate? A. The ESA probably provides more vacation time than any collective agreement. B. The plant manager has a good idea and has found a smart way to save money. C. Franklin Johns should realize that the ESA is just a suggested way to deal with employees. D. If there is a conflict between the ESA and another contract, the principle of greater benefit is applied.

If there is a conflict between the ESA and another contract, the principle of greater benefit is applied.

Mimi is a manager who wants to expand her team to include a new IT specialist role (there are no other IT specialists on the team). She believes there should be three new IT specialists. How does this expansion impact the team?

It adds one new job and three new positions.

Managers traditionally view the HR relationship as moving from recruitment and selection, to training and appraisal, career planning, and compensation. What challenge might this viewpoint create?

It assumes a linear path in the employment relationship.

Which of the following is not a benefit of using the National Occupational Classification (NOC) to write job descriptions and specifications?

It modifies job descriptions based on industry-specific differences.

Which of the following is a strength of the scatterplot?

It provides a visualization of the relationship between two factors.

Which of the following is true about talent management? A. It requires manager coordination for recruitment and training. B. It creates different types of employee profiles when developing HR plans. C. It treats compensation and recruitment as isolated. D. It starts by asking, "What employee competencies does the employee want improved?"

It requires manager coordination for recruitment and training.

What is the relationship between job analysis, job descriptions, and job specifications?

Job analysis is the procedure that is used to develop the job description and job specification.

What is the role of the union in the job analysis process?

Job descriptions developed from the job analysis information are generally subject to union approval before being finalized.

What is the name of the reference tool prepared by the government for writing job descriptions and job specifications?

National Occupational Classification

What is the name of the pre-developed questionnaire including 194 work items that is often used by a job analyst?

Positional Analysis Questionnaire

Which of the following is true about harassment? A. Psychological harassment is more prevalent and pervasive in workplaces than physical violence. B. Psychological harassment is less prevalent and pervasive in workplaces than physical violence. C. Psychological harassment is as prevalent and pervasive in workplaces as physical violence. D. Harassment is limited to physical violence.

Psychological harassment is more prevalent and pervasive in workplaces than physical violence.

Huda is meeting with a member of the human resources department to determine if the duties, tasks, and responsibilities that HR has determined in her job match what she actually does. What step is this in the job analysis process?

Review information with job incumbents.

What is the first step in the job analysis process?

Review relevant organizational information.

What is the difference between succession planning and replacement plans?

Succession plans are focused on senior or key jobs, while replacement plans can be focused on any job.

Under which of the following work situations would the person be defined as an "employee"? An electrician owns and maintains their equipment and tools. B. The worker decides what training they want to take and pays for it. C. The company profits soar and while some employees get a share of the profits, this employee does not. D. The company decides what work is completed and when.

The company decides what work is completed and when.

What was the significance of the ruling in the Vancouver Public Library case where a security guard asked a library worker if she was interested in having drinks together after work?

The court determined that a single event with no adverse impact did not meet the threshold of sexual harassment.

When is it best to use the group interview to collect job analysis information?

The group interview is best used when a large number of employees are performing similar or identical work, and it can be a quick and inexpensive way of learning about the job.

Which of the following is true about the employment legislation hierarchy in Canada? A. The levels of the legislation are set from broad to narrow, with the broader legislation superseding the narrower legislation. B. An employee is only covered under one level of the hierarchy at a time. C. Individualized employment contracts can negate the minimums established by the Employment Standards Act, provided that employees and employers collectively agree to lower minimums. D. The Employment Standards Act identifies prohibited grounds for discrimination in the employment relationship.

The levels of the legislation are set from broad to narrow, with the broader legislation superseding the narrower legislation.

Bob has decided that he will specify that entry-level positions at his firm will require a minimum of an undergraduate degree even though job analysis concluded that a high school education would be appropriate. Which of the following would be true?

The qualifications are not bona fide occupational requirements.

What does a bona fide occupational requirement mean?

There is a justified reason for discrimination based on a real business or job requirement.

Which of the following is true about discrimination based on a protected clause in the Human Rights Act? A. According to a recent survey in Toronto, discriminatory hiring practices and racism toward Muslim women in the workplace no longer exist. B. Discrimination on the basis of race and colour is legal in most Canadian jurisdictions. C. There was a large increase in complaints based on race or religion between 2015 and 2020. D. Evidence supports the belief that age is an accurate indicator of a person's ability to perform a particular type of work.

There was a large increase in complaints based on race or religion between 2015 and 2020.

Your local employment standards legislation indicates that employees are entitled to three paid sick days. The organization that is hiring you wants you to waive your rights to the employment standards legislation entitlements and accept two paid sick days instead. In order to incentivize you to waive your rights to the employment standards legislation entitlements, the company is willing to increase your base pay by $0.25 an hour. Based on your HR expertise, which of the following statements is true?

This situation is illegal because the principle of greater good applies.

A traditional job description may backfire in what type of workplace?

a high-performance workplace

What is a competency?

a list of demonstrable characteristics of a person that enable performance

Which of the following is a social concern in the environmental scanning process?

a trend toward securing higher education

How can jobs be enriched?

adding new tasks requiring training, thereby providing an opportunity for growth

An entrepreneur is running a company with six employees. Four of the employees are under 30 years old, and two of the employees are over 50 years old. The organization has limited funding available for training and development. The entrepreneur only wants to offer training to the younger workers because the entrepreneur feels that these employees may have longer career trajectories at the organization. This an example of __________________.

age-based discrimination

The Employment Standards Act in a specific province indicates that employees must get at least 30 minutes of rest during a six-hour shift. What is not allowed in the independent employment contract?

agreeing to remove the breaks from a 7-hour shift as long as the employee signs off on it

Employment contracts are required for which group of employees?

all individuals who complete work for the organization

Nayana is creating a competency-based job description for the vice-president of operations (a high level employee). Which of the following best describes the expected level of proficiency?

anticipates changing conditions and impact to risks and dependencies and takes preventive action

In order to comply with employment legislation, the HR department should develop programs, policies, and procedures that _____________________________.

are fair, equitable, and prevent discrimination

Which of the following is not a use of job analysis?

benefits

What is the last step in the job analysis process?

communicate information

Hassan is the human resources director of a highly creative organization. Employees have to develop new systems and the organization itself must have a high degree of flexibility. They are hired and promoted based on their broad skill set, ability to adapt, and innovation. Hassan is developing a job analysis process. Which of the following would be most appropriate for Hassan's organization?

competency analysis

Mariam is upset. She has been told that she did not get a promotion because she may not have enough time to devote to a more senior role. Mariam thinks this is because her employer knows that she has two children. What can Mariam do?

complain to the Human Rights Commission in her province

Which steps of the HR planning process can be done simultaneously?

demand and supply forecasts

As a team-building exercise, an organization invites its employees and their significant others to a trivia night every other Friday. The company failed to recognize that there are a number of employees who feel they would be unwelcome at the trivia night (those who are widowed, single, etc.). What type of discrimination might this be?

differential discrimination

You're hired by an organization that wants to focus on reducing inequities in the workplace based on disability, family status, age, and national or ethnic origin. They have limited resources and want to prioritize minimizing the complaints that are received by the Human Rights Commission. Given your HR expertise, you are aware that there is a dominant type of complaint that is received by the Canadian Human Rights Commission. Which of the four areas would you suggest they focus in on first based on this information?

disability

What type of information is not provided in a Markov analysis?

employee training initiatives at each level

The Supreme Court has made it clear that protecting employees from harassment is part of a(n) ______ responsibility to provide a safe and healthy working environment.

employer's

What can being proactive and strategic about HR plans help an organization do?

ensure it has the right quantity and quality of employees needed in the future

Two new tenure-track faculty members who just completed their Ph.D.s in management with a specialization in HR were recently hired by a local university. Although their background, training, and previous experience were comparable, the person who identifies as female was offered a starting salary of $111,000 and the person who identifies as male was offered a starting salary of $129,000. What legal consideration might be violated in this scenario?

equal pay for equal work

What are the correct steps in the human resources planning model (in order)?

forecast labour supply and demand, conduct gap analysis, and conduct solutions analysis

Which of the following is not included in the Canadian Charter of Rights and Freedoms? A. freedom of conscience B. freedom of peaceful assembly C. freedom to refuse unsafe work D. freedom of association

freedom to refuse unsafe work

What are two major decisions to be made when developing the job analysis questionnaire?

how structured the questionnaire is and who will complete the questionnaire

A company producing fliers has recently invested in technology to replace the least efficient parts of the production process (folding papers, stuffing them in envelopes, etc.). This would align with what aspect of job analysis?

industrial engineering

A manager is concerned that a key employee is getting bored. The manager adds more meaningful tasks and duties to the​ employee's position. Which job enhancement​ technique is the manager using?

job enrichment

In which section of the job description would you find the position title?

job identification

Which of the following is an example of a job identification?

job title

Traditional job analysis is ________ focused; competency-based analysis is _______ focused.

job; worker

What is the definition of tort law?

judge-based law, whereby the precedent and jurisprudences set by one judge through their assessment of a case establishes how similar cases will be interpreted

Which of the following is a prohibited ground of discrimination in employment in only some jurisdictions?

language

Which of the following would demonstrate a lack of employer responsibility for reducing harassment in the workplace?

limiting anti-harassment policy statements and commitments to supervisor-employee relationships and employee-employee relationships

What is the definition of replacement summaries?

lists of likely replacements for each position and their relative strengths and weaknesses, as well as information about current position, performance, promotability, age, and experience

Industrial engineering is a field of study concerned with analyzing work​ methods, establishing time​ standards, and _____________.

making work cycles more efficient

According to the Supreme Court of Canada, what is the focus of a disability?

not simply the presence of the disability, but the effect of the disability

What type of information is usually not provided in the skills inventory?

number of sick days used

To become an accountant, individuals often complete extensive training and secure professional designations. At a hypothetical university offering an accounting major, the program demographics have remained relatively unchanged for the last decade at 73 percent males and 27 percent females. This an example of ________________.

occupational segregation

During orientation for your new job, a slide is presented that shows all levels in the organization and uses lines to demonstrate who reports to whom. Given your HR expertise, you recognize that this is known as a(n) _________.

organizational chart

Which of these talent management steps can occur in a loop or simultaneously?

orient, train and develop employees; appraise employees

Which of the following is an example of a work activity included in a job analysis?

painting

What is "no more than 2 percent of units are rejected" an example of?

performance expectations

A local fitness centre called Women's Fitness wanted to hire only female personal trainers under the impression that clients selected this gym because they were only comfortable exercising and maintaining fitness in an exclusively female environment. Which of the Meiorin criteria does this align with best?

question of good faith

Which one of the following is not one of the established criteria used to assess if discrimination qualifies as a BFOR? A. question of rationale B. question of good faith C. question of reasonable necessity D. question of social impact

question of social impact

A working father asked to modify his 9:00 a.m. to 5:00 p.m. shift to a 7 a.m. to 3:00 p.m. shift so that he can pick up his children from school. This an example of ____________________.

reasonable discrimination

Where will information about who the job reports to be identified in a job description?

relationships

Which of the following a good example of a ratio used for demand assessment in HR planning?

sales of $500 per hour worked

Reena's boss asked her out on a date. She refused. After her refusal, Reena noticed that her shifts at work were altered and she had reduced hours. What could this be an example of?

sexual coercion

Which of the following are not frequently monitored external environmental factors?

skills, knowledge, and abilities of current employees

In a wrongful dismissal lawsuit, the lower court's rulings can be appealed all the way up to the Supreme Court of Canada. The fact that the Supreme Court's ruling will be binding and have more authority than the lower court decisions is known as ____________.

stare decisis

A vice-president of human resources for a large farm equipment contractor has developed a drug-free workplace compliance policy that defines expected employee behaviours and states penalties for non-compliance. This policy should also include __________________.

substance abuse awareness programs for all employees

How is talent management defined?

taking an integrated and results/goal-oriented approach to human resources management

What is the basic assumption in trend analysis?

that the past is a good predictor of the future

An office management company has a head office in Nova Scotia with 150 employees, but also has 50 employees in a branch office in British Columbia and 300 employees in a branch office in Alberta. What provincial employment standards acts should the HR department follow?

the ESA of Alberta, Nova Scotia, or British Columbia, depending on where the employee works

If Zev works with a Canadian chartered bank, what jurisdiction would govern the employment relationship under which Zev works?

the federal government

What is the definition of organizational structure?

the formal relationships among jobs in an organization

Luke has worked as a sales manager for an international firm for the last 15 years. The HR department recently asked Luke to validate his job description. In this case, what would Luke be known as?

the incumbent

Who is the incumbent?

the person currently employed in the job

Most employment legislation in Canada assumes that ___________________.

there is a power imbalance between employers and employees in favour of employers

How can job analysis be used for restructuring decisions?

to identify overlap within duties

Before 1982, sexual harassment was not interpreted as a form of sex discrimination (and therefore was not illegal). Employers were also perceived as not being responsible for the actions of their employees.

true

· HR professionals play a critical role in balancing these divergent sets of expectations, with obligations toward both the employees and employers

true

An organization has five cashiers and three inventory clerks working at a given time. How many jobs and positions does it have?

two jobs and eight positions

A local basketball association has a rule that referees must be a minimum of 5′ 10″ tall. What is this an example of?

unintentional discrimination

Up to what point are employers expected to provide reasonable accommodation in employment policies and practices so that no individual is prevented from doing their job on the basis of prohibited grounds for discrimination?

up to the point of undue hardship

Which of the following is an example of human behaviours included in a job analysis?

walking long distances

Under which situation should an organization consider using traditional job descriptions rather than competency analysis?

when work requires a high degree of supervision and low levels of overlap

What type of job design is based on the premise that work can be broken down into clearly defined, highly specialized, repetitive tasks to maximize efficiency?

work simplification