Human resource management chaps 5, 6 ,7 ,8

which of the following best describes a phased-retirement program

It refers to reducing the number of hours older employees work, as well as the cost of these employees

Identify the benefit of applying statistical forecasting methods

Under the right conditions, they provide predictions that are much more precise than judgmental methods

Juan takes a test in which the questions are of varying levels of difficulty. As the questions become harder, his scores go down. In this context, which of the following accurately shows the correlation factor between the difficulty levels of the questions and Juan's scores?

-.92

Which of the following statements is true of an apprenticeship?

An apprentice can earn an income while learning a trade.

Which of the following is true about an assessment center?

At an assessment center, multiple raters or evaluators evaluate employees' performance on a number of exercises.

Wilma heads the production department at Riden Inc., a firm that stresses the importance of maintaining regular contact with customers. Wilma is expecting a labor surplus in the future. John, a supervisor, recommends downsizing as an option to deal with this labor surplus. However, Wilma rejects this option. Which of the following statements will validate that Wilma made the right decision?

Downsizing would hurt long-term organizational effectiveness.

Roger, the manager of a car dealership, finds it impossible to train his mechanics on the details of every potential repair problem because of the increasing complexity and variety of today's automobiles. Hence, he provides them with a training program to familiarize them with the basics of engine, emission, and other types of repair, and in case of a particular problem, seek expert advice through an online computer application program. Which of the following learning approaches is being implemented by Roger?

Electronic performance support system

Steve, a production manager at Winfield Inc., finds that productivity in the organization is low compared to the cost of labor. He plans to reduce labor costs by hiring highly skilled labor that results in greater productivity at lower costs. In the context of deterring labor surplus and shortage, which of the following should Steve focus on to accomplish his goal

Employing workers with a core competency.

Which of the following best describes multiple-hurdle model of personnel selection?

It is a process of arriving at a selection decision by eliminating some candidates at each stage of the selection process.

KYG Instruments, a firm that produces manufacturing equipment for various industries, experiences an influx of new sales employees due to a recent expansion. Despite possessing a vast amount of sales experience, most of the new employees perform poorly. This is because the new recruits possess inadequate technical knowledge about the products sold by KYG. To address the issue, the HR department decides to implement a training program using the instructional design process. As part of the process, the HR department's first step should be to:

Identify that the sales representatives need technical training.

Kiara Evans, the editor-in-chief of News CRB, believes that her senior editor, Sean, would benefit from a sabbatical so he can develop new skills and refresh his existing ones. Sean, on the other hand, believes that he can develop new skills even if he continues performing his regular job. Which of the following statements supports Kiara's belief?

Kiara wants Sean to take time off to pursue his dream of writing a book.

The HR department at Buckworth Consulting recently developed and employed a certain test in the selection process for managers. After observing a certain trend in the organization, the HR department concluded that the test being used was not a valid selection criterion. Which of the following most likely led to that observation?

Managers who performed well on the tests performed poorly in their roles.

Which of the following is true of mentoring?

Mentoring programs tend to be most successful when they are voluntary and participants understand the details of the program.

Which of the following is an example of an experiential training method

Stan and his work colleagues take part in a rafting course sponsored by the company

Stronx Consulting implements a training program for its employees. The pretest and posttest do not show any significant variation in the competency, skill, or knowledge of the employees. The management concludes that the training program was futile. Which of the following, if true, would weaken the management's conclusion?

The actual impact of the training can only be evaluated by comparing the performance of employees who underwent training and those who did not.

Which of the following is true about job rotation?

The system ensures that employees understand the specific skills to be developed.

Identify the benefit of relying on internal recruitment sources

They are generally cheaper and faster than other means

Which of the following is true about cognitive ability tests?

They measure strength, endurance, psychomotor abilities, and other physical abilities

Which of the following is true of electronic performance support systems

They provide expert advice when a problem occurs on the job

Along with 50 other candidates, Rita applied for the position of analyst at Mechalium Inc. Because Rita's profile stood out from other candidates' profiles, she was called for an interview in which she performed well. In the context of the steps involved in the selection process for recruitment, which of the following would most likely be the next step taken by the recruiter?

Verifying Rita's qualifications through background checks

Acting as a mentor gives managers

a chance to develop their interpersonal skills

Which of the following is a work-study training method that teaches job skills through a combination of on-the-job training and classroom training

apprenticeship

Which of the following is described as a detailed description of a situation that trainees analyze and discuss and is designed to develop higher-order thinking skills?

case study

Karen works as a sales manager for Apencience Corp. Karen can read, write, and speak Mandarin, English, and German. She assists top-level management in making business decisions and setting long-term goals for the organization. Which of Karen's abilities is illustrated in this scenario?

cognitive ability

Tests designed to measure such mental abilities as verbal skills, quantitative skills, and reasoning ability

cognitive ability

Using job experiences for development assumes that:

development is most likely to occur when employee's skills and experiences do not entirely match the skills required for the current job.

Hollander McKenzie, an employee of Baha Enterprises, is having trouble in his current job. His manager's constant feedback is that he does not maintain consistency in his work. In a meeting with Hollander's manager, the HR team decides to shift him to a department that would not require as much as his current position requires. In this scenario, which of the following approaches to employee development is Hollander experiencing?

downward move

which of the following is an internal source of recruitment?

employee referrals

Kim Riaz is a technical analyst at WaterDrop Inc. and has consistently impressed her managers with her ability to perform outstandingly in all projects assigned to her. Her manager, Carl, understands that she is really good at her job but also recognizes that she might experience burnout because of the repetitive nature of the job. He talks to her about developing other possible skills by working full time for a short period at a different company. In this scenario, which of the following approaches to employee development is Carl encouraging?

externship

in basket tests are examples of ______ tests

job performance

Melissa Jetton, a manufacturing supervisor, is popular with her employees and other colleagues. She is sociable, gregarious, and easy to talk to. However, she is not very organized or achievement-oriented. In this context, which of the "Big Five" personality traits does she demonstrate?

extroversion

a test that is valid in other contexts beyond the context in which the selection method was developed is known as a(n) ____ method

generalizable

Zenita was a creative writer at The Machner Group before her editor asked her to try out her skills at photography in the company's visuals department. After completing a short course on photography, Zenita joined the visuals department. Which of the following methods of job design did Zenita experience?

job rotation

process of systematically developing training to meet specified needs

instructional design

According to the Myers-Briggs Type Indicator, Extroverted types (E) gain energy through

interpersonal relationships

Which of the following characteristics would make diversity training more effective

it should be tied to business objectives

Brendan and Angela are HR managers at Seattle investments. They are expecting a labor surplus over the next two years resulting in the organization having 24 more employees than required. Typically, two employees leave the organization each month. Which of the following HR strategies should Brendan and Angela consider, talking into account the length of time they have available?

natural attrition

A ________ interview allows interviewer's discretion in choosing the questions to be asked and generally includes open-ended questions about the candidate's strengths, weaknesses, career goals, and work experience

non-directive

the most important source of recruits for entry-level professional and managerial vacancies is

on campus interviewing

In assessment centers, typically, each assessor observes and records _____ employees' behaviors in each exercise.

one or two

Faulkner and White Company, a firm that builds enterprise resource planning products for customers, wants to implement training programs for its employees as an HR initiative. Senior management proposes the use of an instructional design process. Which of the following should ideally be Faulkner and White's next step?

organization analysis

Tenrep Technologies is awarded a project that involves working on a new software tool called POPIL, which none of its employees has worked on previously. Tenrep decides to implement a training program to overcome this deficiency. Which of the following will Tenrep use to identify the employees to undergo POPIL training?

person analysis

What is the first step in the personnel selection process, for most companies?

screening applicants and resumes

Which of the following helps identify employees' preferences for working in different types of environments like sales and counseling?

self-directed search

A selection interview in which the interviewee has great discretion in choosing questions to ask each candidate.Typically include open ended questions

situational

During an interview for a sales position at Lock-Spark Inc., all job candidates are asked about what they would do to regain business with a client whose products were damaged during a business transaction with Lock-Spark. This is an example of a(n) _____ interview

situational

Adam, a team leader at a business process firm, believes that new employees should have a training session on time management to help them plan their time more efficiently. This scenario indicates that Adam has conducted a(n) _____.

task analysis

the extent to which something provides economic value greater than its cost

utility