IBM | Introduction to Hardware & Operating Systems Final Quiz

You are the IT Support person responsible for purchasing a new SATA hard drive for a business analyst user. Select the three hard drive characteristics that will affect your purchase.

- Access Time - Transfer Rate - Spin Speed

You get a request to help a user who says that they are having issues with the cursor movement. Select the two options that describe what you would do to help the user troubleshoot and fix their cursor issues.

- Check the keyboard connection and consider updating its driver. -Check the mouse's performance and consider updating its driver.

Users experience screens that "freeze" or stop working, browser tabs that malfunction and close, out-of-memory and other on-screen errors, including the infamous "blue screen of death." Select the two ways you can diagnose the cause of these RAM errors.

- On Windows 10 computers, open the Task Manager, select the Performance tab, and view the Memory section. - In the Windows Taskbar search field, type "Windows Memory Diagnostic," and run the diagnostic process.

Select the three Operating System platforms that provide full and partial screen capturing capabilities using keyboard commands.

-Chromebook -Windows 10 -MacOS

Optical drives, such as CDs and DVDs, provide what features?

-Portable Storage -Nonvolatile Storage

What is the base notational system for "computer speak" and programming in bits?

Binary Notation

You received a support call that a new monitor is not working with an existing computer. Select the option that describes the operating system function you would use to troubleshoot this issue.

Device Manager

Which form of memory is considered the fastest?

Double Data Rate Fourth Generation (DDR4)

What is the first step to take when troubleshooting an issue on your computer?

Gathering information on the issue.

What type of cooling method fills gaps between the Central Processing Unit (CPU) and other heat-generating components, enabling dissipation of the excess heat?

Heat Sink Compound

What type of device requires a Local Area Network (LAN) or Internet installation and connection to function?

IP-Based Peripheral

The four functions of computing are _________, __________, __________, and _____________.

Input, Processing, Output, Storage

What type of graphics processing unit (GPU) provides energy-efficient, cost-effective graphic displays suitable for computer users who perform general office work?

Integrated GPU

While multiple types of computing devices can access networks, only ________ are generally installed as stand-alone units on networks, enabling shared access to files, data, and media such as movies, videos, and sound clips.

Servers

Which file security property enables the hidden attribute, making the file inaccessible to ordinary computer users?

System Attribute

TRUE or FALSE? A computer's output device is hardware that converts information into a human-readable form. Without an output device, there's no way for a human to determine what the computer is doing.

TRUE

TRUE or FALSE? The processing power available from the graphics processing unit (GPU) affects on-screen graphics display quality.

TRUE

TRUE or FALSE? Windows 10 allows you to set up a user without a Microsoft account by creating a user ID and password, then providing answers to three security questions.

TRUE

What type of port was built by a consortium of seven companies to replace the many varieties of connectors available in the market with a simple-to-use, fast connector now used for multiple devices and peripherals?

The USB port

Select the statement that describes the benefits of wired connections.

Wired networks are more reliable for mission - critical applications because they offer consistent connectivity and speed.