ICS 100

direct supervision of the Incident Commander.

Initially, assigning tactical resources and overseeing operations will be under the ____________.

ICS has considerable internal flexibility.

It can grow or shrink to meet different needs. This flexibility makes it a very cost effective and efficient management approach for both small and large situations.

Planning Section

The Incident Commander will determine if there is a need for a Planning Section and designate a Planning Section Chief. If no Planning Section is established, the Incident Commander will perform all planning functions. It is up to the Planning Section Chief to activate any needed additional staffing.

technical and tactical expertise

The Operations Section Chief is normally the person with the greatest _____________________________in dealing with the problem at hand.

Operations Section

The Operations Section Chief will develop and manage the _________________ to accomplish the Incident objectives set by the Incident Commander.

Operations Section-Expanding and Contracting

The Operations Section usually develops from the BOTTOM UP. The organization will expand to include needed levels of supervision as more and more resources are deployed. It is important to maintain an effective span of control. Maintaining span of control can be done easily by grouping resources into Divisions or Groups. Another way to add supervision levels is to create Branches within the Operations Section.

Planning Section-Units

The Planning Section can be further staffed with four Units. Technical Specialists may also be assigned to work in the Planning Section. Depending on the needs, Technical Specialists may also be assigned to other Sections in the organization.

COMMAND STAFF

The _______________ reports directly to the INCIDENT COMMANDER.

GENERAL STAFF

The ___________________ reports directly to the INCIDENT COMMANDER.

the Incident Commander is the only position that is always staffed in ICS applications

On small incidents and events, one person, the Incident Commander, may accomplish all five management functions. In fact, ___________________________. However, large incidents or events may require that these functions be set up as separate Sections within the organization.

are not

Rank, grade, and seniority _______ factors used to select the Incident Commander. The Incident Commander is always a highly qualified individual trained to lead the incident response.

oral, written, or a combination of both.

The transfer of command process always includes a transfer of command briefing, which may be

Span of Control is the key to effective and efficient incident management.

The type of incident, nature of the task, hazards and safety factors, and distances between personnel and resources all influence span of control.

NO

There is _____ correlation between the ICS organization and the administrative structure of any single agency or jurisdiction.

ICS principles are implemented through:

a wide-range of management features including the use of common terminology and clear text, and a modular organizational structure.

Staging Area

are temporary locations at an incident where personnel and equipment are kept while waiting for tactical assingments. The resources in the Staging Area are always in available status. Staging Areas should be located close enough to the incident for timely response, but far enough away to be out of the immediate impact zone. There may be more than one Staging Area at an incident.

The ICS...

is a standard, on-scene, all-hazard incident management concept. ICS allows its users to adopt an integrated organizational structure to match the complexities and demands of single or multiple incidents without being hindered by jurisdictional boundaries.

The ability to communicate within the ICS...

is absolutely critical. An essential method for ensuring the ability to communicate is by using common terminology and clear text. That is, use clear text. Do not use radio codes, agency-specific codes, or jargon. (Pg. 6)

ICS consists fo procedures for controlling the following:

personnel, facilities, equipment, and communications.

ICS emphasizes effective:

planning, including management by objectives and reliance on an IAP.

The ICS features

related to command structure include chain of command and unity of command as well as, unified command and transfer of command. Formal transfer of command occurs whenever leadership changes.

NIMS/ICS

represents organizational "best practices," and as a comment of NIMS has become the standard for emergency management across the country.

ICS and the Emergency Operations Center

The EOC is a mutli-agency coordination entity that provides support and coordination to the on-scene responders. Although the EOC uses ICS management principles it does not manage on-scene operations. Therefore, not ll aspects of ICS taught in they course may apply to the EOC operations,

Finance / Administration Section- Major Activities

The Finance / Administration Section is set up for any incident that requires incident-specific financial management.

Modular Organization

The ICS organizational structure develops in a top-down, modular fashion that is based on the size and complexity of the incident, as well as the specifics of the hazard environment created by the incident. As incident complexity increases, the organization expands from the top down as functional responsibilities are delegated.

divide an incident into geographical

The IMPORTANT thing to remember about ICS Divisions is that they are established to ___________________areas of operation.

ICS

The Incident Commander may appoint one or more Deputies, if applicable, from the same agency or from other agencies or jurisdictions. Deputy Incident Commanders must be qualified as the Incident Commander.

written delegation of authority

The Incident Commander must be fully briefed and should have a ______________________.

Logistics Section

The Incident Commander will determine if there is a need for Logistics Section at the incident, and designate an individual to fill the position of Logistics Section Chief. If no Logistics Section is established, the Incident Commander will perform all logistical functions. The size of the incident, complexity of support needs, and the Incident length will determine whether a separate Logistics Section is established. Additional staffing is the responsibility of the Logistics Section Chief.

Finance / Administration Section

The Incident Commander will determine if there is a need for a Finance / Administration Section at the incident and designate an individual to fill the position of the Finance/Administration Section Chief.

The Finance / Administration Section may staff four Units:

1. Procurement Unit 2. Time Unit 3. Cost Unit 4. Compensation / Claims Unit

The Planning Section can be further staffed with four Units:

1. Resource Unit 2. Situation Unit 3. Documentation Unit 4. Demobilization Unit

Resource Management ICS resources can be factored into two categories

1. Tactical Resources: personnel and major items of equipment that are available or potentially available to the Operations functions on assignment to incidents are called tactical resources. 2. Support Resources: All other resources required to support the incident. Food, communications equipment, tents, supplies, and fleet vehicles are examples of support resources.

ICS is:

A proven management system based on successful business practices. The result of decades of lessons learned in the organization and management of emergency incidents.

Transfer of command may take place when:

· A more qualified person assumes command. · The incident situation changes over time, resulting in a legal requirement to change command. · Changing command makes good sense, an example is an Incident Management Team takes command of an incident from a local jurisdiction unit due to increased incident complexity. · There is normal turnover of personnel on long or extended incidents, an example is to accommodate work/rest requirements. · The incident response is concluded and incident responsibility is transferred back to the home agency.

The major activities of the Planning Section may include:

· Collecting, evaluating, and displaying incident intelligence and information. · Preparing and documenting Incident Action Plans. · Conducting long-range and/or contingency planning. · Developing plans for demobilization. · Maintaining incident documentation. · Tracking resources assigned to the incident.

The Financial / Administration Section is responsible for:

· Contract negotiation and monitoring · Timekeeping · Cost analysis · Compensation for injury or damage to property

The following supervisory levels can be added to help manage span of control:

· Divisions are used to divide an incident geographically · Groups are used to describe functional operations · Branches are used when the number of Divisions or Groups exceeds the span of control and can be either geographical or functional

In addition to having overall responsibility for managing the entire incident, the Incident Commander is specifically responsible for:

· Ensuring incident safety · Providing information services to internal and external stakeholders · Establishing and maintaining liaison with other agencies participating in the incident

A Unified Command may be needed for incidents involving:

· Multiple jurisdictions · A single jurisdiction with multiple agencies sharing responsibility · Multiple jurisdictions with multi-agency involvement

The Logistics Section is responsible for all of the services and support needs, including:

· Ordering, obtaining, maintaining, and accounting for essential personnel, equipment, and supplies. · Providing communication planning and resources. · Setting up food services. · Setting up and maintaining incident facilities. · Providing support transportation. · Providing medical services to incident personnel.

In ICS, these personnel make up the Command Staff and consist of the:

· Public Information Officer · Safety Officer · Liaison Officer

The Incident Commander has overall responsibility for

* managing the incident by objectives, * planning strategies, * and implementing tactics.

The Logistics Service Branch can be staffed to include a:

1. Communication Unit 2. Medical Unit 3. Food Unit 4. Supply Unit 5. Facilities Unit 6. Ground Support Unit

Unified Command

1. As a _______________ in which responding agencies and/or jurisdictions with responsibility for the incident share incident management.

The command function may be carried out in two ways: Single Command

1. As a __________________ in which the Incident Commander will have complete responsibility for incident management. A Single Command may be simple, involving an Incident Commander and single resources, or it may be a complex organizational structure with an Incident Management Team.

Tactical resources are always classifed as one of the follwoing:

1. Assigned: Assigned resources are working on an assignment under the direction of a supervisor. 2. Available: Available resources are assembled, have been issued their equipment, and are ready for immediate assignment. 3. Out-of-Service: Out-of-Service resources are not ready for available or assigned status.

Resource Management includes processes for:

1. Categorizing Resources 2. Ordering Resources 3. Dispatching Resources 4. Tracking Resources 5. Recovering Resources

The five major management functions are:

1. Incident Command: Sets the incident objectives, strategies, and priorities and has overall responsibility at the incident or event. 2. Operations: Conducts tactical operations to carry out the plan. Develops the tactical objectives and organization, and directs all tactical resources. 3. Planning: Prepares and documents the Incident Action Plan to accomplish the objectives, collects and evaluates information, maintains resource status, and maintains documentation for incident records. 4. Logistics: Provides support, resources, and all other services needed to meet the operational objectives. 5. Finance/Administration: Monitors costs related to the incident. Provides accounting, procurement, time recording, and cost analyses.

ICS helps ensure full utilization of all incident recourses by:

1. Maintaining a manageable span of control. 2. Establishing a predestinated incident locations and facilities. 3. Implementing resource management practices. 4. Ensuring integrated communications.

Effective ICS communications include 3 elements

1. Modes: The hardware systems that transfer information 2. Planning: Planning for the use of all available communications resources 3. Networks: The procedures and processes for transferring information internally and externally

The GENERAL STAFF is made up of four sections:

1. Operations 2. Planning 3. Logistics 4. Finance/Administration

Using specific ICS positions titles serves three important purposes

1. Titles provide a common standard for all users. 2. The use of distinct titles for ICS positions allows for filling ICS positions with the most qualified individuals rather than by seniority. 3. Standardized position titles are useful when requesting qualified personnel.

At the simplest level, all Incident Action Plans (oral or written) must have four elements:

1. What do we want to do? 2. Who is responsible for doing it? 3. How do we communicate with each other? 4. What is the procedure if someone is injured?

authority, responsibility, or accountability.

A Unified Command allows agencies with different legal, geographic, and functional authorities and responsibilities to work together effectively without affecting individual agency _______________________.

The Incident Command System (ICS)

An Incident in an occurrence, either caused by humans or natural phenomena, that requires response actions to prevent or minimize loss of life or damage to property and.or environment.

information, safety, and liaison services for the entire organization.

Depending upon the size and type of incident or event, it may be necessary for the Incident Commander to designate personnel to provide___________________________.

Operations Section-Divisions and Groups

Divisions and Groups can be used together on an incident. Divisions and Groups are at an equal level in the organization. One does not supervise the other.

Operations Section- Division geographically

Divisions are used to divide an Incident _________________. The person in charge of each Division is designated as a Supervisor. How the area is divided is determined by the needs of the incident.

DEPUTY

Each of the SECTION CHIEFS may have a _________, or more than one, if necessary.

Operational Period

Every incident must have a verbal or written IAP. The purpose of this plan is to provide all incident supervisory personnel with direction for actions to be implemented during the operational period identified in the plan. IAP include the measurable strategic operatison to be achieved and are prepared around a timeframe called an ___________________.

functional

Groups are used to describe _________areas of operation. The person in charge of each Group is designated as a Supervisor.

ICS Features

ICS is based on proven management principled, which contribute to the strength and efficient of the overall system.

Common Terminology and Clear Text

ICS supports responders and decision makers by providing the data they need through effective information and intelligence management.

a single Incident Command Post.

If a Unified Command is needed, Incident Commanders representing agencies or jurisdictions that share responsibility for the incident manage the response from ________________________.

Operations Section- Branches, Other Factors

If the number of Divisions or Groups exceeds the span of control, it may be necessary to establish another level of organization within the OPERATIONS SECTION, called Branches. The person in charge of each Branch is designated as a Director. Deputies may also be used at the Branch level. Branches can be divided into Groups or Divisions- or can be a combination of both.

Reliance on an IAP

In ICS, considerable emphasis is placed on developing effective IAPs. AN Incident Action Plan (IAP) is an oral or written plan containing general objectives reflecting the overall strategy for managing an incident. An IAP includes the identification of operational resources and assignments and may include attachments that provide additional direction.

National Incident Management Systems (NIMS)

In response to attacks on 9/11, President Bush issued Homeland Security Presidential Directive 5 (HSPD-5) in Feb. 2003. HSPD-5 called for a NIMS and identified steps for improved coordination of Federal, State, local, and private industry responds to incidents and derived the way these agencies will prepare for such a response. The Secretary of the Department of Homeland Security announced the establishment of NIMS in March 2004. One of the key features of NIMS is the ICS.

Weakness in incident management were often due to:

Lack of accountability, including unclear chains of commands and supervision. Poor Communication due to both inefficient uses of available communications systems and conflicting codes and terminology. Lack of an orderly, systematic planning process. No common, flexible, predesigned management structure that enables commanders to delegate responsibilities and manage workloads efficiently.

ICS Organization

Management by objectives is an approach used to communicate functional actions throughout the entire _______________.

Supervisory Position Titles

Organizational Level Title Support Position________________ Incident Command Incident Commander Deputy Command Staff Officer Assistant General Staff(Section) Chief Deputy Branch Director Deputy Division/Group Supervisor N/A Unit Leader Manager Strike Team/Task Force Leader Single Resource Boss

Incident Commander

Personnel assigned by the ______________ have the authority of their assigned positions, regardless of the rank they hold within their respective agencies.

Span of Control

Pertains to the number of the individuals or resources that one supervisor can manage effectively during emergency response incidents or special events. Maintaining an effective span of control is particularly important on incidents where safety and accountability are a top priority.

Inadequate Management

Surprisingly, studies found that response problems were far more likely to result from _____________ than from any other single reason.

alphabet characters

The most common way to identify Divisions is by using _________________.

CHIEF

The person in charge of each SECTION is designated as a ___________.

transfer of command

The process of moving the responsibility for incident command from one Incident Commander to another is called ___________________.

TACTICAL RESOURCES

Until Operations is established as a separate section, the Incident Commander has direct control of _______________________.

The Incident Command Post

is the location from which the incident commander oversees all incident operations. There is generally only one ICP for each incident or event, but it may change locations during the event. Every incident or event must have some form of an Incident Command Post. The ICP may be located in a vehicle, trailer, tent, or within a building. The ICP will be positioned outside of the present and potential hazard zone but close enough to the incident to maintain command. The ICP will be designated by the name of the incident.

Managing resources safely and effectively

is the most important consideration at an incident.

Effective Span of Control

may vary from 3 - 7 and a ratio of 1 Supervisor to 5 reporting elements is recommended.

Unity of command

means that every individual is accountable to only one designated supervisor to whom they report at the scene of an incident.

Chain of command

means that there is an orderly line of authority within the ranks of the organization, with lower levels subordinate to, and connected to, higher levels.