info systems ch 2 t/f
Cell phones are one of the tools firms use to support teamwork and collaboration
True
Decision-support systems often use information from external sources.
True
ESSs are designed to incorporate data about external events, but they also draw summarized information from internal MIS and DSS.
True
Information supplied by an enterprise system is structured around cross-functional business processes.
True
Supply Chain Management systems are more externally oriented than enterprise systems.
True
TPS help managers monitor the firm's relations with the external environment.
True
Transaction processing systems are the basic business systems that serve the operational level of the organization.
True
A hotel reservation is a typical example of a management information system.
False
An ESS is a web interface that is used to present integrated information from various sources and designed to be easy to use.
False
Deciding whether to introduce a new product line is the responsibility of an operational manager.
False
ESSs are designed primarily to solve specific problems.
False
ESSs are designed to serve the middle management of the organization.
False
Knowledge management systems are to gather and distribute the firm's essential operational data, such as sales reports.
False
Management information systems primarily support nonroutine decisions making.
False
Most MISs use sophisticated mathematical models or statistical techniques.
False
Operational-level manufacturing systems deal with the firm's long-term manufacturing goals, such as where to locate a new plant
False
Senior management is responsible for directing the day-to-day activities of the business.
False
Systems analysts are highly trained technical specialists who write the software instructions for computers.
False
The decision to grant credit to a customer is normally made by a senior manager.
False
Transaction processing systems are most commonly encountered at the senior management level of an organization.
False