Info Systems Final Study Set

To make sure it stocks clothes that its customers will purchase, a department store implements a new application that analyzes spending levels at its stores and cross-references this data to popular clothing styles. Which of the following business objectives is this information intended to support? A) Customer intimacy B) Survival C) New business models D) supplier intimacy E) new services

A) customer intimacy

A common field that links two different tables and serves as a primary key to one of these tables is called the: A) foreign key B) secondary key C) primary field D) unique ID E) primary entity

A) foreign key

Mintzberg classifies a large bureaucracy existing in a slowly changing environment that produces standard products and is dominated by centralized management as a(n): A) machine bureaucracy B) professional bureaucracy C) divisionalized bureaucracy D) multidivisional bureaucracy E) adhocracy

A) machine bureaucracy

The term management information systems refers to a specific category of information systems serving: A) integrated data processing throughout the firm. B) transaction process reporting. C) employees with online access to historical records. D) the information technology function. E) middle management functions.

E) middle management functions

A firm that invests in an information system because it is a necessity of doing business does so because it is seeking to achieve which of the following business objectives? A) operational excellence B) improved decision making C) competitive advantage D) customer intimacy E) survival

E) survival

Explain what is meant by network economics.

Marginal cost of new units of production are extremely low, even zero. This creates a situation where each additional sale is almost pure profit. The cost of implementing an IT/IS system is expensive up front, and cheap to add new users, which means exponential value growth.

Which of the following systems is used to focus on non-routine business problems that are unique and rapidly changing? A) MIS B) TPS C) ESS D) DSS E) KMS

D) DSS

Which of the following would a manager use to determine the impact on a production schedule if sales doubled in the next quarter? A) MIS B) TPS C) ESS D) DSS E) CRM

D) DSS

Which of the following is a grouping of characters into a word, a group of words, or a complete number? A) File B) Table C) Entity D) Field E) Tuple

D) Field

Which of the following statements about organizations is not true? A) An organization is a stable, formal social structure that takes resources from the environment and processes them to produce outputs. B) An organization is a formal, legal entity with internal rules and procedures that must abide by laws. C) An organization is a collection of people and other social elements. D) Informal groups tend to be more stable in terms of longevity and routineness than organizations. E) An organization is a collection of rights, privileges, obligations, and responsibilities delicately balanced over a period of time through conflict and conflict resolution.

D) Informal groups tend to be more stable in terms of longevity and routineness than organizations

The FIP principle of Notice/Awareness states that: A. Customers must be allowed to choose how their information will be used for secondary purposes other than the supporting transaction. B. Data collectors must take responsible steps to assure that consumer information is accurate and secure from unauthorized use. C. There must be a mechanism in place to enforce FIP principles D. Websites must disclose their information practices before collecting data.

D) Websites must disclose their information practices before collecting data

Which of the following is NOT a network operating system? A) Windows Server B) Unix C) Linux D) Windows OS

D) Windows OS

A characteristic or quality that describes a particular database entity is called a(n): A) field B) tuple C) key field D) attribute E) relationship

D) attribute

Which of the following is not one of the six strategic business objectives that businesses are seeking to achieve when they invest in information systems? A. Operational excellence B. New products, services, and business models C. Customer and supplier intimacy D. Enhanced manufacturing E. Competitive advantage F. Survival

D) enhanced manufacturing

All of the following are characteristics of 21st digital firms EXCEPT: A) use of social media to enter intoconversations with customers. B) greater awareness of changes intechnology, consumer attitudes, andculture. C) better understanding of the importance of information technology in creating and managing the firm. D) greater emphasis on hierarchy and structure. E) more emphasis on decision-making based on data and analysis.

D) greater emphasis on hierarchy and structure

The _______ function is responsible for making sure customers are aware of the company's products. A) finance and accounting B) human resources C) manufacturing and production D) sales and marketing E) distribution and logistics

D) sales and marketing

Which of the following statements about business processes is NOT true? A) Business processes influence the relationship between an organization and information technology B) Business processes are a collection of standard operating procedures C) A business firm is a collection of business processes D) Business processes are usually ensconced in an organization's culture E) Business processes are typically unaffected by changes in information systems

E) Business processes are typically unaffected by changes in information systems

Under Mintzberg's classification of organizational structure, knowledge-based organizations fall under the category of: A) Entrepreneurial structures B) divisionalized bureaucracies C) Adhocracies D) Machine bureaucracies E) Professional Bureaucracies

E) Professional bureaucracies

The obligations that individuals and organizations have regarding the preservation of existing values and institutions fall within which of the following moral dimensions of the information age? A) Family and home B) Property rights and obligations C) System Quality D) Accountability and control E) Quality of Life

E) Quality of life

______ provides a standard format for data exchange, enabling web services to pass data from one process to another. A) HTML B) HTML5 C) Java D) Chrome OS E) XML

E) XML

Interpretations of Moore's Law assert that: A) computing power will eventually level off B) transistors decrease in size 50% every two years C) data storage costs decrease by 50% every 18 months D) PCs decrease in market share by 9% every 5 years E) computing power doubles every 18 months

E) computing power doubles every 18 months

The three activities in an information system that produce the information organizations use to make decisions, control operations, analyze problems, and create new products are: A) information, research, and analysis B) input, output, and feedback C) data, information, and analysis D) data analysis, processing and feedback E) input, processing, and output

E) input, processing, and output

List 2 of the 3 types of business intelligence systems covered in the course.

1) Management Information System (MIS) 2) Decision Support System (DSS) 3) Executive Support System (ESS)

The text describes the evolution of 5 Distinct computing eras. What are they?

1. Mainframe and minicomputer 2. personal computer 3.client/server 4. enterprise computing 5. cloud and mobile computing

The textbooks lists 5 tech trends tat raise ethical issues. What are they?

1. Massive increase in processing power 2. Massive reduction in the cost of data storage 3. Advances in data analysis 4. Networking advances 5. Mass adoption of mobile devices

What are the 5 ways that information systems are transforming businesses?

1. More work, fewer people 2. Analyzing information faster and delivering it 3. Shortened decision making 4. Providing rapid feedback loops for improvement 5. Organizational, procedural, and process changes

Name the 4 types of intellectual property.

1. Patents 2. Trademarks 3. Copyrights 4. trade secrets

The text describes technical 5 factors that have driven the evolution of IT infrastructure. What are they?

1. explosive growth of computing power (Moore's Law) 2. explosive growth of available digital storage (Law of Mass Digital Storage) 3. Network economics (Metcalfe's Law) 4. Incredible drop in communication costs 5. Standardization of protocols

Porter's Competitive Model lists 4 threats faced by a company. What are the 4 threats?

1. new entrants 2. substitute products 3. Bargaining power of suppliers 4. Bargaining power of buyers

Porter's Competitive Model lists 4 strategies for dealing with Porter's threats. What are the strategies?

1. product differentiation 2. focus on niche market 3. low-cost leadership 4. customer and supplier intimacy

________ means that you accept the potential costs and obligations for the decisions you make. A) Responsibility B) Accountability C) Liability D) Due process E) Duty

A) Responsibility

A/an _________ is typically a source of data for other systems. A) TPS B) MIS C) ESS D) DSS E) KMS

A) TPS

________ is a feature of social institutions that means mechanisms are in place to determine responsibility for an action. A) Due process B) Accountability C) The Judicial System D) Liability

B) Accountability

Which of the following systems incorporates data from external events as well as summarized information from internal business intelligence systems? A) TPS B) ESS C) MIS D) DSS E) SCM

B) ESS

Which company controls the mainframe market? A) Dell B) IBM C) Cisco D) Oracle E) HP

B) IBM

Which of the following refers to the ability of a computer, product, pr system to expand to serve a larger number of users without breaking down? A) Modality B) Scalability C) Expandability D) Disintermediation E) Customizability

B) Scalability

Which of the following best describes how new information systems can result in legal gray areas? A) They work with networked, digitaldata, which are more difficult to control than information stored manually. B) They result in new situations that are not covered by old laws. C) They are implemented by technicians rather than managers D) They are created from sets of logical and technological rules rather than social or organizational mores. E) They are little understood by politicians or lawyers.

B) They result in new situations that are not covered by old laws

Which of the following statements about digital firms is not true? A) In digital firms, time shifting and space shifting are the norm. B) Today, most firms are fully digital. C) Digital firms offer extraordinary opportunities for flexible global organization and management. D) Digital firms sense and respond to their environments more rapidly than traditional firms. E) Digital firms have more flexibility to survive in turbulent times

B) Today, most firms are fully digital

______ creates confusion that hampers the creation of information systems that integrate data from different sources. A) batch processing B) data redundancy C) data independence D) online processing E) data distribution

B) data redundancy

Verizon Corporation uses a web-based digital dashboard to provide managers with real-time information in order to: A) comply with regulations. B) improve decision making. C) create customer intimacy. D) improve employee morale. E) create supplier intimacy

B) improve decision making

All of the following are issues with the traditional file environment EXCEPT: A) data inconsistency B) inability to develop specialized applications for functional areas C) lack of flexibility in creating ad-hoc reports D) poor security E) data sharing

B) inability to develop specialized applications for functional areas

The fact that a traditional file system cannot respond to unanticipated information requirements in a timely fashion is an example of which of the following issues with traditional file systems? A) program-data dependence B) lack of flexibility C) poor security D) lack of data sharing E) data redundancy

B) lack of flexibility

Firms use a ______ strategy to provide a specialized product or service for a narrow target market better than competitors A) product differentiation B) market niche C) mass customization D) process efficiency E) low-cost leadership

B) market niche

In a multitiered network: A) the work of the entire network is centralized B) the work of the entire network is balanced over several levels of servers C) processing is split between clients and servers D) processing is handled by multiple, geographically-remote clients E) processing is located in the cloud

B) the work of the entire network is balanced over several levels of servers

All of the following exemplify the new face of e-commerce in the 21st century EXCEPT: A) X/Twitter B) Google C) Exxon/Mobil D) Amazon E) E-Bay

C) Exxon/Mobil

Which of the following systems would an organization use to compare total annual sales for a specific product to a planned target? A) ESS B) TPS C) MIS D) DSS E) CRM

C) MIS

A database ________ describes a database entity. A) Byte B) Field C) Record D) Value E) File

C) Record

A(n) ______ represents data as two-dimensional tables. A) Non-relational databases B) Mobile DBMS C) Relational database D) Hierarchical database E) Object oriented DBMS

C) Relational database