Information Management Two: Issues and Challenges (1 hr)

Which of the following knowledge management challenges reminds us that quantity of knowledge does not equal quality?

Knowledge overload

An organization that supports a learning culture gains insight and understanding from experiences and is willing to incorporate the knowledge gained from both successes and failures.

True

Knowledge management promotes a learning culture by encouraging meaningful relationships, fostering innovation, creativity, and improvisation, and promoting a deep respect for learning.

true

What knowledge management strategy would you use to create situations that bring like-minded people together in a stimulating, knowledge-focused environment?

Foster "social" opportunities

Your community has heard that the system will result in an electronic medical record. Given this, you have decided to provide information to your community. In developing your information materials, on what issue or issues would you focus?

Both privacy and use of information without consent

Which of the following is an example of organizational integration?

Changing business and workflow processes to incorporate information management requirements and applications

To be truly effective, information management initiatives must be integrated into daily administrative, operational, and quality improvement activities. This can be accomplished by:

Creating a change management team to oversee the implementation process

Which of the following is an example of tacit information?

Intuition

Which of the following knowledge management strategies rapidly generates specialized information from in-house experts for a clearly defined purpose?

Knowledge harvesting

During which phase of the change management process do you document how information is currently processed, catalogued, and shared?

Phase 1: Assessment

What is the basic, original intent of the Health Insurance Portability and Accountability Act?

To provide standards for the electronic transmission of health information

Which is one of the major components of data protection?

User education