Inter Communication Exam 1

"Is it just wishful thinking, or is she checking me out?" is an example of which activity?

Perception check

The cognitive understanding that requires a suspension of judgment as you take on another's viewpoint is which ingredient of empathy?

Perspective taking

Which of the following is an example of language that is neither sexist nor racist?

Police officer

What is the best example of a turn-taking signal that occurs at the end of a clause?

Rising or falling pitch

In the classroom, people barely notice Isaac's wheelchair. They are too busy trying to keep up with his quick wit and expert debating skills. But when he is in public, people often focus on his chair. Which concept does this illustrate?

Salience

You always look forward to the hair salon. You enjoy talking to your stylist about your opinions and feelings, discussions in which you typically gain some new insight. Which benefit of self-disclosure do you enjoy in this situation?

Self-clarification

What does schadenfreude, a term that has no equivalent in English, mean?

The happiness felt while thinking of another's misfortune

Why do some professional poker players wear sunglasses?

To hide the pupil dilation that may occur when lying

Which is the best definition of communication?

Using messages to generate meanings

Perception checking helps save face and __________.

clarify meaning

Roommates who get off to a bad start tend to experience a negative spiral. This is likely due to the fact that we cling to first impressions, also known as __________.

confirmation bias

The communication term "environment" is also called __________.

context

A nurse is updating your medical history at the hospital before you see the doctor. What do social scientists call your interaction with the nurse?

dyad

The best snap judgments come from people whose decisions are based on __________.

expertise and experience

A low-context culture relies heavily on subtle, often nonverbal cues to maintain social harmony.

false

Loneliness primarily affects older people.

false

Men Are from Mars, Women Are from Venus is a best-seller based on extensive scholarly research on gender.

false

Most relationships are either highly interpersonal or entirely impersonal.

false

Research shows that men are generally more perceptive about interpreting others' nonverbal cues.

false

Shared narratives should be accurate to be powerful.

false

Items in the __________ area of the Johari Window become public primarily through self-disclosure.

hidden

Alberto won't work overtime in the hope of getting a raise or promotion. He's more concerned about spending time at home with his family. Alberto is likely from a(n) __________ culture.

nurturing

Neither past failures nor past successes predict future outcomes, yet we often act on the basis of __________.

obsolete information

When a construction worker directs traffic, her nonverbal communication serves a __________ function, but when she smiles at you while doing it, her nonverbal communication serves a __________ function.

practical; social

After overhearing one person say to another, "I think we should break up," you expect a serious conversation to follow, but instead, they laugh and chat happily of other things. Clearly, this couple shares cues and experiences that shape their interpretation of what was said. In other words, they have their own __________ rules.

pragmatic

Communication scholar Deborah Tannen views women's communication style as _________ talk, which is __________ oriented.

rapport; relationship

One person's act of self-disclosure increases the odds that the other person will reveal personal information in an act of __________.

reciprocity

Changing privacy settings on your profiles, customizing who can see certain updates, and deleting unwanted information about yourself is a form of __________.

reputation management

You teach self-defense classes on your campus. Helping others meet their __________ needs makes you feel like a worthwhile and valuable person, thereby satisfying your __________ needs on Maslow's hierarchy.

safety; self-esteem

Supportive messages for someone sharing a problem tend to be high in __________ pronouns and low in __________ pronouns.

second-person (you/your); first-person (I/my)

Briefly adopting expansive poses such as hands on hips or spreading out your arms can increase your __________ and tolerance for pain.

sense of power

Research indicates that __________ might be a better alternative to self-disclosure at the workplace, particularly when you have a potentially hurtful thought or feeling that is not being directly questioned.

silence

Cultural membership contributes to every person's ____________, the part of the self-concept that is based on membership in groups.

social identity

Criticism is rated more favorably when delivered in concrete rather than abstract terms.

true

Immigrants to the United States run the risk of being discriminated against because of their non-Anglo names.

true

Members of co-cultures develop unique patterns of communication and connection.

true

Most people focus on positive features and omit or downplay negative details from their online profiles.

true

Organizations have cultures that can be just as distinctive as those of larger societies.

true

Self-monitoring is an asset for communicators.

true

Skin color is perceived as a significant co-cultural identifier.

true

There's nothing wrong with generalizations about groups as long as they are accurate.

true

Tweets sent from mobile devices, compared to those sent from desktop computers, tend to be more negative in their wording and content.

true

"You haven't responded to my last email. I don't know if you're upset with me or if you didn't see my message." Which part would complete this perception check?

A request for clarification about the behavior

What type of people do managers claim get preferential treatment in hiring and on the job?

Attractive

Which activities do scholars recommend to combat loneliness?

Creating positive self-talk and volunteering

Most job interviews and first dates are clear examples of which characteristic of impression management?

Deliberate impression management

When you're with your friends, your language is colored with slang that you don't use with your parents. Which strategy does this illustrate?

Divergence

What is the term for culturally understood substitutes for verbal expressions?

Emblems

You are excited to be studying abroad in France but feeling homesick. You are experiencing what an intercultural communication scholar calls a "draw back and leap" pattern. What should you do?

Expect progress and setbacks. These are a normal part of the process.

When assessing whether language is racist, it is better to focus on the sender's intent than the receiver's perspective.

False

Which culture generally considers deviant people and ideas dangerous?

High uncertainty avoidance

Which alternative to self-disclosure seeks a desired response from someone, often to spare this person from embarrassment?

Hinting

Your friend was just awarded a scholarship to a top college, but she doesn't seem to be as happy as you'd expect. You tell her to literally jump for joy as a way of doing what?

Influencing herself

Classifying someone as "uncooperative" uses which type of perceptual schema?

Interaction-based

Someone from ____________ is most likely to answer the question "Who am I?" by saying, "I am a mother" or "I work for ABC Corporation."

Japan

Posture and eye contact are subsets of which larger category of nonverbal communication?

Kinesics

You tell a friend about your offer of a better job at another company. This friend shares the information with someone else who informs your current boss. Which risk of disclosure does this scenario illustrate?

Loss of control

What did Nelson Mandela mean when he said, "Where you stand depends on where you sit"?

No one perceives the world exactly as you do.

Which cues signaling warmth and involvement are associated with communication competence and credibility?

Nonverbal immediacy

Insurance ads that employ irrelevant humor rather than explain the advantages of buying their product illustrate which principle of communication?

Not all communication seeks understanding.