Interpersonal Communications Ch 8 Review

Communication climate is unimportant in online contexts. True/False

False

Happy and confirming relationships should feature openness rather than closedness. True/False

False

In general, men and women self-disclose with equal frequency and depth. True/False

False

Most relationships are either fully confirming or fully disconfirming, and few relationships fall in between. True/False

False

When we disagree with someone, we disconfirm her or him. True/False

False

Communication researchers report that evaluative communication evokes defensiveness. True/False

True

Failing to acknowledge another person's feelings or thoughts disconfirms him or her. True/False

True

Most people feel defensive when others use neutral, rather than empathetic, communication with them. True/False

True

The only way to reap the benefits of your investments into a relationship is to stick with it. True/False

True

"I really know a lot more about this than you do, so you should listen to me." This comment is an example of communication that Question options: a) describes the situation. b) claims superiority of the speaker. c) expresses a tentative conclusion. d) demonstrates empathy. e) focuses on problem solving.

b) claims superiority of the speaker.

Achieving closeness through doing is best illustrated by which of the following activities? Question options: a) Telling each other personal details of their lives b) Talking through problems together c) Going to ball games together d) Talking about the relationship and what it means e) Supporting each other verbally

c) Going to ball games together

Which type of communication is confirming because it feels open, honest, and unpremeditated? Question options: a) Description b) Provisionalism c) Spontaneity d) Problem orientation e) Equality

c) Spontaneity

The counterpoint to neutrality is Question options: a) description. b) provisionalism. c) empathy. d) problem orientation. e) equality.

c) empathy.

When communicating with a person with a disability, all of the following are generally accepted guidelines EXCEPT: Question options: a) speak directly to the person. b) try to position yourself at eye level if a person uses a wheelchair or scooter. c) provide assistance without asking. d) do not lean on a person's wheelchair as this may be an invasion of personal space. e) don't use childish language with people who have no mental disability.

c) provide assistance without asking.

Giving priority to one dialectal need and neglecting the other is known as Question options: a) neutralization. b) separation. c) selection. d) reciprocal. e) aggression.

c) selection.

The counterpoint to strategy is Question options: a) description. b) provisionalism. c) spontaneity. d) problem orientation. e) equality.

c) spontaneity.

The counterpoint to evaluation is Question options: a) description. b) provisionalism. c) spontaneity. d) problem orientation. e) equality.

a) description.

The strongest level of confirmation is Question options: a) endorsement. b) acknowledgment. c) recognition. d) evaluation. e) description.

a) endorsement.

Research indicates that in general the LEAST effective and LEAST satisfying response to the tension generated by relational dialectics is to Question options: a) honor one need and ignore the other. b) compromise to meet both needs somewhat but to meet neither need completely. c) meet each need sequentially, first one and then the other. d) consider both needs as not being in opposition. e) bring in a third party, such as a therapist, to help address the tension.

a) honor one need and ignore the other.

A good first step in responding constructively to criticism is to seek more information. True/False

True

According to John Gottman, the "magic ratio" for a happy relationship is to have at least five pleasant interactions for every one unpleasant interaction. True/False

True

In interpersonal relationships, it is as important to affirm and accept yourself as to affirm and accept others. True/False

True

Ethnocentrism is one form of ________ communication. Question options: a) certainty b) problem-oriented c) effective d) strategic e) neutral

a) certainty

Chris says he loves Betsy, but he's not sure they have a future together. Chris's feelings toward Betsy indicate he loves her but isn't Question options: a) committed. b) independent. c) trusting. d) self-disclosing. e) autonomous.

a) committed.

Which type of communication involves openness to other points of view? Question options: a) Description b) Provisionalism c) Spontaneity d) Problem orientation e) Equality

b) Provisionalism

The most basic form of confirmation in interpersonal communication is Question options: a) agreeing with another person. b) recognizing another person exists. c) acknowledging what another person feels. d) accepting what another person feels and thinks as valid. e) acknowledging what another person thinks.

b) recognizing another person exists

________ in interpersonal relationships involves believing in another person's reliability and emotionally relying on that person. Question options: a) Climate b) Investment c) Love d) Commitment e) Trust

d) Commitment

The counterpoint to control is Question options: a) description. b) provisionalism. c) spontaneity. d) problem orientation. e) equality.

d) problem orientation.

All of the following are forms of confirming communication EXCEPT: Question options: a) description. b) provisionalism. c) empathy. d) strategy. e) equality.

d) strategy.

According to relationship counselors, the most central and continuous tension in the majority of close relationships arises from which of the following dialectical tensions? Question options: a) Novelty/predictability b) Commitment/love c) Trust/dependence d) Openness/closedness e) Autonomy/connection

e) Autonomy/connection

Which statement does NOT provide good advice for sustaining a confirming climate? Question options: a) Actively use communication to build confirming climates. b) Accept and validate others. c) Affirm and assert yourself. d) Respect diversity in relationships. e) Ignore criticisms.

e) Ignore criticisms.

Tabitha wants some time alone because she feels a need to get in touch with herself as an individual. However, her partner wants them to spend as much time together as possible. The tension in this example illustrates the ________ relational dialectic. Question options: a) novelty/predictability b) commitment/love c) trust/dependence d) openness/closedness e) autonomy/connection

e) autonomy/connection

Marge says to Homer, "I don't want to hear it; you cannot change my mind." These statements illustrate Question options: a) description. b) provisionalism. c) spontaneity. d) problem orientation. e) certainty.

e) certainty.

The counterpoint to superiority is Question options: a) description. b) provisionalism. c) empathy. d) problem orientation. e) equality.

e) equality.