Interpersonal Communications Chap 3
We use stereotypes to make predictions about people and situations based on generalizations, which is always never a good thing to do. FALSE
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Competent communicators don't need to check perceptions with others, because they have mastered how to interpret communication in the way that it is intended. (This is almost like mind-reading, which is equally effective!) FALSE
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One dimension of attribution is LOCUS, which deals specifically with the internal factors of an individual's actions or the external factors of an individual's actions. TRUE
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Research shows that eyewitness testimony is highly reliable. FALSE
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Scripts are useful in guiding us through many of our interactions. However, they are not always accurate or constructive, so we shouldn't accept them uncritically. TRUE
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Jed arrives late to class and doesn't make any contributions during the class discussion. Based on what you know, which of the following is an inference about Jed?
Jed is lazy and doesn't care about the class
Which of the following is NOT a guideline for improving the accuracy of our perception and interpersonal communication?
Understand that Inferences are basically the same as Facts
Kim says, "I would never join Kappa Delta Sigma sorority. I saw two members last weekend partying like crazy! All those sorority girls do is party." Kim's statement is an example of:
a stereotype
Individuals who are more _____ are better able to integrate new information about others and situations when interacting with them.
cognitively complex
Sarah and Ellen apply for the same job. Sarah says, "I didn't get the job offer because the interviewer was in a bad mood and asked me stupid, irrelevant questions. Plus it was a nasty day outside, so the odds were basically against me! However, Ellen didn't get the job offer because she wasn't very qualified, her suit wasn't professional enough, and overall, she's not that smart." This is an example of:
fundamental attribution error
We should be careful when explaining others' behaviors, as well as our own. Unfortunately, we have a tendency to overestimate the internal causes of others' undesirable behaviors, misfortunes or failures, and underestimate the external causes. Conversely, we are likely to underestimate the internal causes of our own misdeeds and failures, and overestimate the external causes. This is called
fundamental attribution error
Corey thinks that people who smile and are pleasant are also confident, love being around groups of people, and have a good sense of humor. Corey's assumption that people who smile and are pleasant are also confident, enjoy groups of people, and have a good sense of humor is an inference based on his ________ of the qualities that accompany someone who seems pleasant.
implicit personality theory
Potential romantic partners can be evaluated based on how attractive or unattractive they are. This statement best represents:
personal constructs
I think my boss Susan is a great supervisor; she listens to her employees' concerns and ideas, and she is always available. Every supervisor should uphold this standard. In my mind, Susan is a _____ for supervisors
prototype
According to the overall process of human perception, the selection part of the process includes all of the following EXCEPT:
rational judgement
After performing a comprehensive job search, job seekers put together a resume, write a cover letter, apply for select jobs, and then go on job interviews. This statement best exemplifies:
scripts
"When I do badly on a math exam, it is the professor's fault - he isn't fair with his questions, and he never grades the class on a curve. Besides, it's kind of difficult to find time to study for an exam in his class when you also have HW to complete. However, I always do well on my English exams, because I'm an avid reader and naturally a good writer. I read various books all the time, so it's pretty easy for me to comprehend the vocabulary & underlying themes in our reading assignments." This is an example of:
self-serving bias
Mike was responsible for taking care of his two younger siblings while growing up. As a result, Mike engaged in various experiences of nurturing others and deferring his needs for the sake of his siblings' needs. As an adult, Mike is more nurturing and more attentive to others' needs than most of his male peers. Mike's greater care-giving inclination is best explained by his:
social location.