Intro to Interpersonal Communication Midterm

One early study claimed that _________ percent of the emotional impact of a message comes from a verbal source.

7

When you learn that your English instructor also writes romance novels under a pen name, your perception of her changes. This is due to which influence on perception?

Access to information

Selecting appropriate responses for each situation and for each recipient defines which characteristic of communication competence?

Adaptability

Your brother avoids eye contact when you ask him about his plans for the weekend. You're not sure how to interpret his behavior due to which characteristic of nonverbal communication?

Ambiguity

Which statement is TRUE about cultural norms that govern nonverbal expressiveness?

American emoticons focus on mouth expressions, whereas Japanese emoticons feature the eyes.

Because interpersonal communication can be draining, it's best to do what?

Be sure to schedule alone time.

You need a favor. Which statement should follow your request to increase the chance of your friend agreeing to help?

But you are free to say no.

You note with concern the interviewer's frown as you explain why you left your last job. This scenario demonstrates which principle of communication?

Communication is transactional.

After an awkward get-together with the in-laws, you respond to your spouse's criticism about your comments at dinner by noting your glowing student evaluations as a professor. This scenario illustrates which principle about communication competence?

Competence is situational.

Asking a black colleague how she got her job is an example of __________.

a microaggression

You can readily imagine a number of different reasons for why people do the things they do, and your friends appreciate your empathy, which is related to __________.

cognitive complexity

A wealth of research demonstrates that ____________ are essential to success in virtually every career.

communication skills

Communication has both a ____________ and a ____________ dimension.

content; relational

You are non-Native, yet you wore a Native American headdress to Burning Man. This is arguably an act of __________.

cultural appropriation

The dictionary meanings, or __________, of a word like "home," are often less important than its connotations, the feelings it evokes.

denotations

After Emma honked angrily while tailgating the slow driver in front of her, he pulled over. This communication may have been ____________, but it was not ____________.

effective; appropriate

After Emma honked repeatedly while tailgating the slower driver in front of her, he reluctantly pulled over. This communication may have been ____________, but it was not ____________.

effective; appropriate

Mei-Ling, who enjoys a close relationship with her large extended family, was unhappy to learn that her new romantic interest, Ryan, is only close to his mother. Her reaction can be explained by differences in their ____________.

environments

Kareem listens attentively in class to his economics professor, Dr. Thomas, in the hope of getting an A on the exam. He also listens attentively to his girlfriend, Alicia, because he enjoys her company and values their relationship. The rewards in his relationship with his professor are ____________, whereas the rewards in his relationship with his girlfriend are ____________.

extrinsic; intrinsic

A back-and-forth chain of text messages illustrates the principle of ____________.

feedback

Turning __________ into a __________ facilitates goal achievement.

have to; want to

Katy tends to make new friends more quickly on Facebook than in her classes at university. This could be due to a phenomenon called ____________.

hyperpersonalized communication

Avoiding eye contact with an American interviewer when answering questions could be interpreted as a sign of __________.

insincerity

Ill-informed members of your group tour to Thailand continue to make blunders when interacting with locals. You wish that they had done more to learn about Thai culture and customs in advance to increase their __________.

mindfulness

Jose uses a variety of mediated and face-to-face channels to communicate with his friends. Jose is a fan of ____________.

multimodality

Dylan sees Coach Connor as a bully. Coach Connor seems himself as a motivational trainer and mentor. Dylan and Connor have different __________.

narratives

Neither past failures nor past successes predict future outcomes, yet we often act on the basis of __________.

obsolete information

You grew up in New York in a small apartment with a large family. Your spouse was raised on a ranch in Montana. Consequently, you have different perceptions of __________.

personal space

Communication scholar Deborah Tannen views women's communication style as _________ talk, which is __________ oriented.

rapport; relationship

A voice message, which has vocal cues but no visual ones, is ____________ than a text message.

richer

The number of people interacting is one way to identify communication as interpersonal. What is the other?

The quality of the interaction

You disclose your political views in rewarding discussions with close friends, but when you share these opinions with your neighbors, arguments ensue. Which principle of communication does this contrast illustrate?

There's no single "ideal" or "effective" way to communicate.

A perception check needs three parts to be effective.

True

At about 6 or 7 months of age, infants begin to recognize "self" as distinct from surroundings.

True

At the same time you are sizing up others, you are providing nonverbal cues about your attitude toward them.

True

Members of co-cultures develop unique patterns of communication and connection.

True

Open-mindedness is especially important in intercultural work teams.

True

Performing the nonverbal cues of how you want to feel can help you "fake it 'til you make it."

True

Roommates who had positive initial impressions of each other are likely to have positive subsequent interactions due to confirmation bias.

True

What has research revealed about gender differences in communication on Facebook?

Women's language is more affiliative.

The Hopi language represents the world rather like a collection of snapshots, whereas the English representation is more like a movie.

False

The most accurate interpretation of a yawn is boredom.

False

When assessing whether language is racist, it is better to focus on the sender's intent than the receiver's perspective.

False

When we perform poorly, we usually blame external forces—and when we perform well, we credit ourselves rather than the situation. This is the fundamental attribution error. True or False

False

Aleta considers herself to be an attractive person. How does she know this?

Her interactions with others leave her with this impression.

Which alternative to self-disclosure seeks a desired response from someone, often to spare this person from embarrassment?

Hinting

Which example uses language most likely to motivate someone to perform that activity?

I will exercise more this year.

Research indicates that in one major city, 1 out of 4 arrested black people were handcuffed, while only 1 in 15 white arrestees received the same treatment. This could be due to what kind of prejudice?

Implicit bias

Which of the following statements about naming and identity is TRUE?

In 1900, the 20 most common names for baby girls in the United States included Bertha, Mildred, and Ethel.

____________ communication is interaction distinguished by the qualities of uniqueness, interdependence, self-disclosure, and intrinsic rewards.

Interpersonal

Partners in a satisfying relationship are likely to view each other more benevolently than accurately. This tends to occur at which stage of the perception process?

Interpretation

Which communication concept recognizes that one person is a member of various co-cultures?

Intersectionality

On a trip to Kyoto, Andrew decides to try sushi for the first time. At a restaurant, he asks the waiter for a fork rather than chopsticks. How would you characterize this interaction?

Low in interpersonal significance; high in intercultural significance

According to research on texting, which response is most likely to be perceived negatively?

Okay.

Pauses in speech are aspects of which category of nonverbal communication?

Paralanguage

Which of the following is an example of language that is neither sexist nor racist?

Police Officer

What do social scientists call others against whom you evaluate your own characteristics?

Reference groups

At a restaurant where a crowd is enjoying happy hour, you focus on your friend, filtering out all the other noise. This occurs in which stage of the perception process?

Selection

Which of the following is Maslow's final category of needs?

Self-actualization

You always look forward to the hair salon. You enjoy talking to your stylist about your opinions and feelings, discussions in which you typically gain some new insight. Which benefit of self-disclosure do you enjoy in this situation?

Self-clarification

What do scholars call the relatively stable set of perceptions you hold of yourself?

Self-concept

Most job interviews and first dates are clear examples of which characteristic of impression management?

Deliberate impression management

What is the term for culturally understood substitutes for verbal expressions?

Emblems

When others allow you to preserve your socially approved image, they are helping you save __________.

Face

"Just be yourself" is the best advice for everyone at work.

False

A type of communication that is competent in one setting will be competent in another.

False

Competent intercultural communicators resist ambiguity.

False

If you remain silent with a poker face, you are not communicating.

False

Perception checking provides enough information to fully understand another person.

False

Jacob volunteers monthly for Habitat for Humanity. Helping others meet their physical needs makes him feel like a worthwhile and valuable person, thereby satisfying which of his needs on Maslow's hierarchy?

Self-esteem

____________ describes the process of paying close attention to one's own behavior and using these observations to shape it.

Self-monitoring

Which is an example of nonverbal communication whose meaning remains constant across cultures?

Smiling

After seeing the latest fashion trends on Instagram models, you immediately decide that you need to lose 15 pounds by summer. These feelings are likely a result of which phenomenon?

Social Comparison

____________ describes all the communication channels that allow community-based input, interaction, content-sharing, and collaboration.

Social Media

Which communication theory would be most relevant to research that examined the intersection of sex, race, and socioeconomic status with respect to the impact of the coronavirus pandemic?

Standpoint

____________ communication is two-way and occurs in real time.

Synchronous