IS 312 Chapter 8 Enterprise Systems

editing

Business data goes through a cycle that includes data collection, data ________, data correction, data processing, data storage, and documentation production.

data collection

Capturing and gathering all the data necessary to complete the processing of transactions is called _____________.

d. All of the above

Many multinational companies roll out standard IS applications for all to use. However, standard applications often don't account for all the differences among business partners and employees operating in other parts of the world. Which of the following is a frequent modification that is needed for standard software? a. Software might need to be designed with local language interfaces to ensure the successful implementation of a new IS. b. Customization might be needed to handle date fields correctly. c. Users might also have to implement manual processes and overrides to enable systems to function correctly. d. All of the above

True

Small organizations were slow to adopt ERP systems because of the relative complexity and cost of implementing these systems. True or False?

online

The essential characteristic of a(n) ____ transaction processing system is that it processes transactions as they occur.

True

The hosted software model for enterprise software helps customers acquire, use, and benefit from new technology while avoiding much of the associated complexity and high start-up costs. True or False?

best practices

The individual application modules included in an ERP system are designed to support ___________, the most efficient and effective ways to complete a business process

True

The specific business needs and goals of the organization define the method of transaction processing best suited for the various application of the company. True or False?

Transaction

Transaction processing systems (TPS) capture and process the fundamental data about events that affect the organization called _________ that are used to update the official records of the organization.

False

Unfortunately, there are few choices for software packages that provide integrated transaction processing system solutions for small and medium-sized enterprises. True or False?

b. Ensure that data is processed immediately upon occurrence of a business transaction

Which of the following is not an objective of an organization's batch transaction processing system? a. Capture, process, and update databases of business data required to support routine business activities b. Ensure that data is processed immediately upon occurrence of a business transaction c. Avoid processing fraudulent transactions d. Produce timely user responses and reports

d. Analytical models

Which of the following is not one of the basic components of a TPS? a. Databases b. Networks c. Procedures

b. Data correction

_________ involves providing feedback regarding a potential data problem and enables users to change the data. a. Data collection b. Data correction c. Data editing d. Data processing

Customer relationship management (CRM

___________________________ software helps a customer manage all aspects of customer encounters, including marketing, sales, distribution, accounting, and customer service

c. CAE (computer-aided engineering)

____________________________ is software used to analyze the robustness and performance of components and assemblies. a. PLM (Product lifecycle management) b. CAD (computer-aided design) c. CAE (computer-aided engineering) d. CAM (computer-aided manufacturing)