IS Test 2 Study Guide
Everett gives a presentation to propose that his company eliminate its traditional departments and replace them with flexible teams that will allow employees to move from project to project as needed. He decides to use the PREP method of justifying this position. Which action is an example of the second step in the method?
*NOT He clearly states that he favors a reorganization that eliminates departments in favor of flexible teams.
Which guideline should be followed while reviewing a presentation for effectiveness?
*NOT Put compelling pictures or simple charts on every slide.
Which element is a typical Web 1.0 communication?
*NOT a news article with space for comments
What is something an excellent business writer would do?
*NOT adopt a message-centered approach
Sadie, the expeditor at RingGro Manufacturing, writes a memo asking her manager to buy her a new computerized system for tracking customer orders. She claims that if she does not get this system, chronically late deliveries will ensue. Her manager turns down her request. Sadie made the mistake of using
*NOT an unsupported generalization.Incorrect
Barbara is looking for concise, easy to understand research on ways to motivate employees at her workplace. Which research source is least likely to provide the kinds of information she needs?
*NOT external blogs
What is one of the most common types of effective posts when establishing a professional reputation?
*NOT posting your accomplishments and awards
Latecomers to forum discussions are most likely to cause problems by
*NOT repeating things that were stated earlier.
Because Janet's manager has a hub motivational value system (MVS), she should focus on using language that is
*NOT results-oriented.
Stories in presentations should typically last for
*NOT three to five minutes.
A public relations team's first step is to
*gather accurate and reliable information.
If you type =8 / 2 * 4 + 1 into a cell in a spreadsheet and then press Enter, what will appear in the cell?
17
If you want to find the mean of the values in cells above A37 in the above spreadsheet, what function would you place in A37?
Average
Which person illustrates a characteristic of an excellent business thinker?
Barras uses a variety of sources such as journal articles and colleagues' expertise.
What function would you use to display how many entries are made in Column A above Cell A37?
COUNT
What is the purpose of using color in spreadsheets?
Color makes data easier to read.
Gowan has been hired by Bailey's Automotive to assess whether the company should air television commercials in the local market. He is planning a study of the relationship between local television commercials and the sales of new vehicles. What is the best way for Gowan to establish a research objective that will address his research problem?
Determine how often television commercials result in purchases of new vehicles.
Stanley, a sales analyst for G&B Toys, is preparing a report for board members on the company's market share for action figures. Although G&B has retained its spot as the market leader, several competitors have captured a larger share of the market over the preceding year and appear likely to overtake G&B within the next three years. How should Stanley present his findings to the board?
Disclose the data fully to foster transparency in the organization.
Kelli gives a presentation to advocate that her employer, Services-R-Us, which offers services such as personal shopping and event planning to assist busy professionals, expand its offerings to include dog walking. Which sentence is a call to action that Kelli might use at the end of her presentation?
For all these reasons, I propose we hire three dog walkers and begin offering this service by year's end.
Ebony, the owner of One Hour Gym, wants to know how customers feel about the new strength and conditioning classes that she is offering. Which question should Ebony incorporate into her survey questionnaire?
How do you feel about the new strength and conditioning classes compared to the old ones?
Which meta message would most likely be communicated through a professional networking site such as LinkedIn?
I am committed to my industry.
Which statement about online research is true?
Industry sites list a variety of sources that may be more current than the information in business databases.
Which pointer allows a user to adjust the width of a column or the height of a row in a spreadsheet?
Intersecting lines and arrows
What is a disadvantage of conducting primary research into a business problem?
It is more time consuming than secondary research.
Kelli gives a presentation to advocate that her employer, Services-R-Us, which offers services such as personal shopping and event planning to assist busy professionals, expand its offerings to include dog walking. She decides to use the PREP method of justifying this position. Which action is an example of the third step in the method?
She cites a personal services company in another city that increased its business by adding dog walking to its services.
Which statement about scholarly journals is true?
They contain business research that is extremely reliable.
________ is the overall evaluation that a reader perceives the writer to have toward the reader and the message content.
Tone
Which type of visual is most effective to display stock prices over time?
a line chart
Arturo opens his presentation with his two takeaway messages and a statement that frames them both in appealing terms. What did he forget to include in the preview of his presentation?
an attention-getter
Most business arguments employ a deductive approach. When employing this approach, you are most likely to
begin by stating the primary message, which is typically a recommendation.
In the financial world, which color represents credits or profits?
black
When Baruch joined his company, his manager encouraged him to use the company's digital platform to network with those who have shared professional interests and to join their groups. These groups are called
communities of practice.
When using a shared file platform, it is important to
discuss protocols for co-editing files.
In the context of the AIM planning process, what tends to be the single most important planning step for many messages?
identifying reader benefits and constraints
What is typically included in the planning stage of writing an effective business message?
identifying the primary message and key points
The cost of borrowing money, quoted as an annual percentage rate (APR), is a loan's
interest.
Sadiki included the question on a customer survey: "Do you prefer healthy, nutritious food, or food that is bad for you and will ruin your health?" The problem with that question is that it
is leading.
For your presentation to be effective, you must summarize your ________ and reemphasize them several times.
key takeaway messages
Which formatting method decreases the effectiveness of pie charts?
locating the smallest pie slice at 12 o'clock
In the course of creating an effective business message, excellent business thinkers are most likely to
make well-reasoned conclusions and solutions.
In all business messages, communicators should ideally
project positivity.
To Insert a Column to the left of Column D in an OpenOffic Calc file, select Column D and then ________ and select Insert.
right-click
Karla's company uses an internal social networking platform. Karla's posts usually involve awards she has won or praise she has received. She rarely comments on others' posts. Others will most likely see her as
self-promoting.
The advantage of an op-ed style corporate blog is that it is often used to
share the opinions and expertise of a corporate leader with the public.
Which action during a speech is most likely to result in your audience judging you as caring?
showing that you are interested in the needs of your audience
You see ###### in a cell. This means that
this is not an error. The cell needs to be expanded in order to display the entire value.
What is the purpose of saving an Excel file as a .cvs (comma-separated format) file?
to share data with other spreadsheet users regardless of which spreadsheet program is being used
What is a goal of the AIM planning process?
to unleash good ideas
User 1.0 is most likely to
use email as the main communication tool.
You and your coworker, Carla, sit through a presentation that Carla laughingly describes as "death by PowerPoint." When you discuss the presentation afterward, you can think of only one thing the presenter did correctly. Which characteristic of the presentation would have helped rather than hindered ease of processing?
using simple charts and diagrams
