IS2200

The AIDA model of mass sales messages is aimed at getting potential customers to think

"I want this product or service."

What is the correct order of steps to use when uninstalling a program in Windows 8 using the search feature?

1. Swipe to the right. 2. Click "Search". 3.Type "Control Panel". 4.Under "View By" select large icons.

Describe the potential benefits of 5G networks to the Internet of Things (IoT).

1.5G networks may eventually allow for autonomous vehicles to safely interact with each other and their environment. 2. 5G connectivity will greatly improve what businesses and individuals can do with connected devices.

Which statement correctly defines the components of the World Wide Web (WWW)?

1.HTTP is a protocol for the transmission of hypermedia documents (such as HTML) and was designed for communication between web browsers and web servers. 2. A URL is the address of a document or other content/resources found on the web. 3.HTML is a language commonly used format for publishing web documents and content. 4.W3C is the architecture of the WWW, which is created by its standards and protocols.

Which of the following statements accurately describes computer networks?

1.Networks range in size from small home networks to the Internet, the world's largest network. 2.Networks support many different software applications and online or offline services.

Which of the following correctly identify National Institute of Standards and Technology (NIST) cloud computing deployment models? More than one answer may be correct.

1.Private cloud infrastructure is extended to a single organization with multiple consumers e.g., business units. 2.Public cloud infrastructure is for open use by the general public. It may be owned, managed, and operated by a business, academic, or government organization, or some combination of them.

Which of the following describes a popular collaboration software program that is used in business?

1.Smartsheet is online project management software that focuses on the collaborative aspects of project management. 2.Trello is a collaboration tool that organizes projects into boards to create visual representations of project info and status. 3.Ethereum is a collaboration platform that provides a user-friendly interface to help team members store and share data.

The boot process consists of how many steps.

4

Which of the following is an example of the Hawthorne effect?

A supervisor who frequently gives feedback to the employees who report to her—both to praise them and to let them know areas where they can improve—notices that employee productivity rises.

A colleague asks you for advice on how to understand the audience of his persuasive message. How would you advise this person?

Consider the psychological principles that influence people's decisions.

A site on the Windows operating system where you can uninstall programs, adjust settings, and manage tasks is the

Control panel

Which of the following statements best defines the purpose of data analytics?

Data analytics helps increase organizational performance by drawing meaning from large amounts of data.

A business application that obtains data from sources internal to the firm, as well as external sources, to assist senior corporate executives in gaining a broader view of the competitive landscape is referred to as a(n)

EIS

What was the driving principle behind McGregor's Theory Y?

Employees are capable of working without constant supervision.

All of the following are common ports that are included with laptop computers except

MIDI ports.

What does research consistently demonstrate about nonverbal communication?

People are not good at masking their feelings, but most people are inconsistent in their ability to decode nonverbal signals.

What is the main difference between probing questions and solution-oriented questions?

Probing questions seek to uncover root causes, while solution-oriented questions focus on what should be done.

Which person demonstrates low self-management during interpersonal communication?

Seong frequently vents frustrations without a constructive work purpose.

What is the second step that occurs when placing a call on a cellular network?

Your voice is converted by your phone to an electrical signal that is transmitted via radio waves to the nearest cell tower.

What is the first step in the planning process for writing persuasive messages?

analyzing the audience

Which of the following are considered major cloud service providers

cloud services security

What is the server in a client-server network?

computer hardware

Three functions of CRM include marketing, sales and

customer service.

Modern air travel would not be possible without

decision support systems software.

To provide senior management with visibility of nearly all aspects of an organization's operations many firms integrate their SCM apps with their

enterprise resource planning system.

External persuasive messages often

focus more on promoting products and services.

A bus is a channel over which information flows. A bus has two parts: the ________ and the ________?

front; bus and system bus

A major difference between high-assertiveness and low-assertiveness cultures is that people in low-assertiveness cultures tend to

give vague answers to questions.

The visual image output created by the computer is called

graphics

According to Frederick Taylor, the purpose of management is to

make the business as prosperous as possible.

For the IoT to work properly, you must have which of the following?

network,device,data,offline capabilities

The information in the memory (the RAM, the caches, the registers) is ________ when a computer is shut down.

not saved

Thoren is looking for a colleague to give him feedback on a persuasive message he has written. Which colleague would be the best choice?

one who may resist in the same way as Thoren's audience

Natasha is Russian, and she thinks that all Americans are the same: hard-working, dishonest, and greedy. What concept is Natasha demonstrating?

outgroup homogeneity effect

When Kian listens to a customer, he paraphrases the customer's request or complaint to make sure he understands it. Which active listening skill is he using?

reflecting

What is an important step in integrating cloud computing into a business's IT structure?

secure a dependable, high-speed Internet service

Candy is writing a brochure to explain the benefits of buying produce from local farmers at the farmers' market rather than from chain grocery stores. What information will most likely make her brochure effective?

stories about local farm families who participate in the farmers' market

Which software company has expanded its credit card payment processing products to also sell point-of-sale (POS) stations?

stripe

What portion of a firm's executive information system would be responsible for automatically restocking a necessary manufacturing component once it went below a predetermined level?

supply chain management

A logistician for an oil company receives an alert from the software she uses that a supertanker has been delayed. In addition, she receives a choice of reasonable actions to take. What software is she likely using?

supply chain management software

What is Frederick Taylor's four principles of scientific management?

task measurement, employee development, worker-manager collaboration, and management training

To convince his manager that a new copier was needed, Darrin kept track of the lost productivity that resulted from employees having to wait for a repair person, needing to redo projects when the copier destroyed parts of them, and having to go out of the office to get copies made. He also showed the increase in cost of paper. Darrin presented the manager with a spreadsheet containing all the data, and after a week of asking for more information and considering it, the manager agreed to his proposal. Using Williams and Miller's decision-making styles, Darrin's manager is most likely a(n)

thinker

Recognizing others' needs, wants, ideas, and preferences as legitimate and reasonable is known as

validation.

Ethnocentrism is the belief that

your own culture is superior to others.