Jan 2024 arts wrong answers Legal and Regulatory Compliance,Funeral Service Counseling,Management and Merchandising & Casket Parts

Which of the following is not a member of a profession allied to the funeral profession?

Attorney

Requirements for a valid offer must include:

1- definite time 2- acceptance 3- definite intent 4- seriously intended

Any borrowed or loaned capital invested in the business that must be repaid to creditors:

Debt equity

The different Direct Cremation package offerings required by the FTC include specific products. Choose the one that is not required by FTC.

Direct Cremation with Ziegler Case

Outlaws discriminatory practices in pay:

Fair Labor Standards Act

An intangible asset such as the name of a funeral home:

Goodwill

This type of casket is made from the wood that comes from a leaf-bearing tree:

Hardwood

Because of this ___________ there was a loss of individual craftsmanship!

Industrialization

A pricing procedure which places a price on each and every item of service and merchandise is referred to as which one of the following methods:

Itemization

When a person dies without a will, Probate Court will appoint a person to settle the final affairs of the estate. The person receives ___ from the court as official proof that they have been authorized to manage the financial affairs of that intestate person.

Letters of Administration

The part of the handle which is attached to the casket is the:

Lug

A business that purchases finished goods for resale:

Merchandising business

Laws enacted by legislative bodies are

Statutes

Mr. Greenjeans creates a valid will. Mr. Greenjeans is an example of a:

Testator

Intestate Succession

The condition under the law where an heir has rights to the property and assets of an estate in the event the decease fails to leave a will

A form of credit that is extended by one business to another business to help finance distribution of producer's goods:

Trade credit

May a funeral home list a separate fee on its GPL to conduct an identification prior to cremation?

Yes- Depending on the State!

Testatrix

a woman who makes a valid will

The FTC order that a funeral director cannot charge the consumer for a third party casket is an example of

administrative law

The contract between a principal and an agent creates a relationship called

agency

An unfinished wood box or other non-metal receptacle or enclosure, without ornamentation or a fixed interior lining:

alternative container

A lien or mortgage against real property is

an encumbrance

A term to describe the experience of grief, especially in young bereaved parents, where mourning customs are lacking or unclear due to an inappropriate response to death and the absence of prior bereavement experience:

anomic grief

That portion of the casket hardware which is grasped by the casket bearers when carrying the casket is called the:

bar

A procedure that shows separately the price of the services to be rendered and the price of the casket is

bi-unit pricing

Strict departmental standards with little or no variation is typical of

bureaucratization

A rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, fiberglass, plastic or like material:

casket

Customs which have come to be recognized by the courts as law describes

common law

A principal owes which of the following duties to the agent?

compensation

Which of the following is a need of the bereaved?

confirm reality

Abstract patterns of and for living and dying are known as:

culture

A protective coping mechanism characterized by an inability to perceive external reality is called

denial

The election to void a contract is called

disaffirmation

If the body is embalmed, which of these charges will appear on the Statement of Funeral Goods and Services Selected?

embalming

The upward occupational mobility of a member of a typical nuclear family unit is

encouraged

A contract in which the terms have not been fully performed by all the parties is said to be

executory

The part of the casket interior which folds out over the top body molding for aesthetic purposes is the

extendover

An organized, flexible, purposeful, group centered, time-limited response to death which reflects. reverence, dignity and respect:

funeral

The process of coating ferrous metals with zinc is

galvanizing

A strip of metal, plastic or cloth attached to the inside of the casket panel which covers the point where the roll is anchored is the

gimp

Which of the following would NOT be part of typical interview skills applied during the funeral service arrangement conference?

grief therapy

Blame directed toward one's self based on real or unreal condition is called

guilt

The type of lighting used in a funeral home that reflects off of the ceiling is

indirect lighting

Protection against physical perils such as fire and flood where monetary compensation will allow rebuilding and recovery is called:

insurance

An agent owes which of the following duties to his principal?

loyalty and good faith

The person who signs a promissory note and is obligated to pay at maturity is called the

maker of the note

Is it a violation of the Americans with Disabilities Act (ADA) to charge a family more for handling obese bodies than "normal" cases? This does not include necessary charges such as special merchandise or cremation surcharge.

no, it is not a violation

A strong emotion characterized by sudden and extreme fear:

panic

Expressing a thought or idea in an alternate and sometimes a shortened form:

paraphrasing

A joint/extended family is usually

patriarchal

An exterior casket finish created when the base metal is coated by another metal via an electrolytic process is

plated

The FTC, Bureau of Funeral Directing, OSHA, ADA, are all examples of

police powers

Which of the following is not a material used in the construction of a burial vault?

pressed wood

Which of the following is not a hardwood used in casket construction?

redwood

If a family initially calls Funeral Home A to remove and hold a body, then changes their mind to use Funeral Home B, Funeral Home A must:

respect the bereaved family's choice of a funeral establishments

Specified methods of procedure:

rules

Which of the following is a mistake that does NOT render an agreement defective?

terms of the contract

What is the bi-unit pricing method?

the total funeral bill is the sum of merchandise items plus one basic fee for all services

A court of original general jurisdiction is

trial court

A contract that may be legally rejected by at least one of the parties before it is executed is classified as:

voidable

An example of lining material used in casket construction is

woven linen

Mutual mistakes as to the existence of the subject matter renders a contract

void

The Johnson family owns two funeral homes. One is in the older part of the city and was started by their grandfather 60 years ago. The other is only 5 years old and is located in one of the newer suburbs. They are both incorporated under the same corporation document and all of the stock is owned by members of the same family. Which of these statements about the GPL is correct?

the GPL's may be different at each location

Which of these factors is correct regarding a guaranteed prefunded preneed funeral arrangement?

the funeral director may keep any excess if the funds grew faster than costs went up

A corporation has a distinct existence separate and apart from the existence of its individual members which is known as a(n)

entity

Sociology is concerned with each of the following areas EXCEPT

examining individual behavior

Wood that has been shredded into spaghetti like strings or thin shavings is

excelsior

Property rights consisting merely of evidences of ownership of property, such as copyrights, checks, notes and stocks are

intangible personal property

Which of the following is NOT an advantage of the directive counseling approach?

it encourages dependence by the bereaved

The overarching moral principles which a population holds as the guidance for behavior which if violated lead to serious penalties are:

Mores

According to client-centered counseling, the necessary quality of a counselor being in touch with reality and other's perception of one-self is termed

congruence

An instrumental action dealing with death, that is also expressional and that may or may not be charged with symbolic content expressing, among other things, the attitudes of the participants and possible onlookers who may be regarded as co-beneficiaries.

Ceremony

One of the categories required to be itemized on the GPL (if the funeral provider offers the service). This involves services of the funeral provider after another firm at the locale of death has provided initial service. Funeral Rule requires package pricing of this service with a description of the components included:

Receiving remains

All efforts designed to preserve assets and earning power associated with a business:

Risk Management

The principal government agency concerned with the financing, operation, and management of small businesses:

SBA

A business that provides a service as opposed to a product:

Service business

If you as a funeral director are presenting casket materials to a family and you are holding one square foot of 32 oz. copper, how many pounds of copper are you holding?

2 lbs.