Job Satisfaction - What is it and how does it effect you?

Why is satisfaction with the work itself so critical?

We all spend a majority of our time doing just our work. As a result, it is hard to be satisfied with your job if you don't like what you actually do.

What is the Affective Events Theory?

a theory that describes how workplace events can generate emotional reactions that impact work behaviors

What is Pay Satisfaction?

employees' feelings about their pay, including whether it's as much as they deserve, secure, and adequate for both normal expenses and luxury items

What are emotions?

intense feelings that are directed at someone or something

What is Pleasantness?

the degree to which an employee is in a good versus bad mood

What is Life Satisfaction?

the degree to which employees feel a sense of happiness with their lives

What is job enrichment?

the duties and responsibilities associated with a job are expanded to provide more variety, identity, autonomy, and so forth

What are values?

the ideas, beliefs, and attitudes about what is important that help guide the way you live and work

What is emotional labor?

the need to manage emotions to complete job duties successfully

What is job crafting?

the physical and cognitive changes individuals make in the task or relational boundaries of their work

What is emotional contagion?

the process by which emotions are transferred from one person to another

What are the different kinds of moods?

- Activated - Intense Postive Mood - Deactivated - Unpleasant - Intense Negative Mood

What are the specific values of environment?

- Comfort - Safety

What are the specific values of promotions?

- Frequent Promotions - Promotions based on ability

What are the specific values of supervision?

- Good supervisory relations - Praise for good work

What are the specific values of altruism?

- Helping others - Moral causes

What are the specific values of pay?

- High Salary - Secure salary

What are the specific values of status?

- Prestige -Power over others - Fame

What are the specific values of work itself?

- Utilization of ability - Freedom and independence - Intellectual stimulation - Creative expression - Sense of achievement

What are negative emotions?

- anxiety, anger, guilt and sadness - evoke more activity on the right side

What are positive emotions?

- enthusiasm, joy and love - evoke more activity on the left hemisphere

What is Job Satisfaction?

A positive feeling about the job resulting from an evaluation of its characteristics

What is the Job Characteristics Theory?

A theory that argues that five core characteristics (variety, identity, significance, autonomy, and feedback) combine to result in high levels of satisfaction with the work itself.

What is the Value-Percept Theory?

A theory that argues that job satisfaction depends on whether the employee perceives that his or her job supplies those things that he or she values

What is Promotion Satisfaction?

Employees' feelings about how the company handles promotions and their policies on promotions

What is satisfaction with the work itself?

Employees' feelings about their actual work tasks. This includes whether the tasks are challenging, interesting, respected, and make use of key skills rather than being dull, repetitive, and uncomfortable.

What is Supervision Satisfaction?

Employees' feelings about their boss, including his or her competency, communication, and personality.

What does Intense Positive Mood mean?

Enthusiastic, Excited, Elated

What does Unpleasant Mood mean?

Grouchy, Sad, Blue

What does Intense Negative Mood mean?

Hostile, Nervous, Annoyed

What is Activation?

How an individual expresses their traits when exposed to situational cues related to those traits

What does responsibility for outcomes mean?

It captures the degree to which employees feel that they're key drivers of the quality of the unit's work.

What do people who have low job satisfaction experience?

Negative feelings when they think about their job and the duties their job entails

What are the categories of commonly assessed work values?

Pay, Promotions, Supervision, Coworkers, Work Itself, Altruism, Status, and Environment

What does Deactivated Mood mean?

Quiet, Still, Inactive

What is Coworker Satisfaction?

Refers to employees' feelings about their fellow employees, including whether coworkers are smart, responsible, helpful, fun, and interesting as opposed to lazy, gossipy, unpleasant, and boring

What does meaningfulness of work mean?

Reflects the degree to which work tasks are viewed as something that 'counts' in the employee's system of philosophies and beliefs.

What does knowledge of results mean?

Reflects the extent to which employees know how well they're doing.

What is Feedback?

Set to ensure what is happening is the desired outcome It is the degree to which carrying out the activities required by the job provides employees with clear information about how well they're performing.

What is the definition of Moods?

States of feeling that are often mild in intensity, last for an extended period o time, and are not explicitly directed at or caused by anything.

What does Activated Mood mean?

Surprised, Astonished, Aroused

What does Significance mean?

The degree to which the job has a substantial impact on the lives of other people, particularly people in the world at large.

What does Autonomy mean?

The degree to which the job provides freedom, independence, and discretion to the individual performing the work.

What is Identity?

The degree to which the job requires completing a whole, identifiable, piece of work from beginning to end with a visible outcome?