leadership and management quiz 1

A new nurse manager is learning about staff development. Which statements about the implications of Knowles' learning theory are accurate? (Select all that apply.) Adults do not need to be involved in the evaluation of their progress. Adults learn best by using experiential techniques. Mistakes should be viewed as opportunities to learn. The adult will not feel rejected if the value of their experience is rejected. Assessment of need is absolutely essential.

Adults learn best by using experiential techniques., Mistakes should be viewed as opportunities to learn Assessment of need is absolutely essential

What does an interprofessional team member need to understand about role clarity for the team to be successful? Individual role and responsibilities The role and responsibilities of all teammates Roles and responsibilities of those outside the team Why the roles and responsibilities exist

The role and responsibilities of all teammates

A new nurse manager is learning about staff development. Which statement about either training or education is most accurate? The words training and education are synonymous. Education has immediate use and applicability. Training is designed to develop individuals in the broader sense. Training ensures knowledge and skills necessary for the job.

training ensures knowledge and skills necessary for the job

new nurse manager is implementing an educational needs assessment. Why is it necessary to conduct this assessment? Staff and management may prioritize learning needs differently The manager's perception of educational needs is accurate Staff perception of educational needs is a greater priority Educational resources in nursing units are usually unlimited

Staff and management may prioritize learning needs differently

A new nurse manager is learning about staff development. Which are the most important reasons that staff require education? (Select all that apply.) To learn for the sake of learning To ensure the employee's competency Staff must learn about new technology To keep pace with new educational trends Staff must keep abreast of current science

To ensure the employee's competency, Staff must learn about new technology, Staff must keep abreast of current science

Which reasons would a nurse manager consider for carrying out staff development? (Select all that apply.) To establish competence To test new teaching strategies To meet new learning needs To promote group activity To satisfy specific interests of staff

To establish competence, To meet new learning needs, To satisfy specific interests of staff

A nurse has been late to work several times per week for the last three weeks. When questioned, the nurse states that her tardiness issues are related to new road construction on her route to work. The nurse manager deems that disciplinary action is necessary for the excessive unexcused tardiness. As this is the nurse's first infraction, what should be the nurse manager's choice of discipline? Verbal admonishment Written admonishment Suspension Dismissal

verbal admonishment

Complete the following sentence: according to adult learning theories, adult learners _____. Should be actively involved in the evaluation of their progress Do not learn from past mistakes Do not require the need to practice quickly what they have learned Do not need to be ready to learn as they recognize that they must learn

Should be actively involved in the evaluation of their progress

A hospital is hiring a nurse manager for the facility's new neonatal intensive care unit set to open in 3 months. In order to find the most acceptable and qualified candidate, which type of interview should be conducted with potential applicants? Unstructured interview Semi-structured interview Subjective interview Structured interview

structured interview

A nurse-educator has a very narrow power-authority gap when interacting with students in the clinical setting. What negative student outcome may occur because of this narrow gap? The students will question everything the nurse-educator says. The students will not be productive in their clinical day. The students will question their ability to make independent decisions. The students will work independently without requiring educator input.

the students will question their ability to make independent decisions.

The nurse recruitment staff at a long-term care facility has decided to move to a team approach to interviewing qualified applicants. What is the most important reason for the staff to move to a team approach? Lessen workload through equal division of interviews Reduce individual bias toward applicants Provide an interdisciplinary perspective to the interview process Have more than one applicant at a time to compare their performance

to reduce individual bias towards the applicant

Adults learn differently than children; therefore, nurse leaders need to be familiar with teaching and learning styles to effectively educate staff members. TRUE FALSE

true

The bachelor's degree-prepared nurse is tasked with the need to understand interprofessional communication and collaboration in order to be prepared to improve patient health care outcomes. t/f

true

A nurse-recruiter determined that an applicant lied about a previous nursing position. Which ethical principle did the applicant violate in providing false information to the nurse-recruiter? Autonomy Fidelity Veracity Confidentiality

veracity

A nurse was suspended following excessive absences. The absences continued after the suspension, and now the nurse is to be terminated. The nurse manager is completing a termination conference with the nurse. What response would be the most appropriate for the nurse manager to conclude the conference? You won't be able to use me for a reference. You will be placed on our 'Do Not Rehire' list. My hands were tied. There was nothing else I could do. You are a skilled nurse and I wish you the best.

you are a skilled nurse and I wish you the best

n an interprofessional team, what do teammates need to understand to have a shared vision? (Select all that apply.) Desired outcomes Potential challenges to meeting outcomes After-care options Why certain members are included Cost of the implemented services

Desired outcomes, Potential challenges to meeting outcomes, After-care options

What factors are considered when determining the appropriateness of implementing care via the interprofessional team? (Select all that apply.) Physical design of the care facility Skill of the attending staff The acuity level of the patient population The physical location of the facility The facility's yearly budget The complexity of the required patient care

Skill of the attending staff, The acuity level of the patient population The facility's yearly budget The complexity of the required patient care

The nurse manager is aware that there will be critical changes made to staffing due to low census in an acute care facility, and staff is already lacking trust in administration. What would be the best way for the nurse manager to handle the situation? Be truthful regarding the situation about staffing and census. Inform the staff that everything will work out for the best. Tell the staff that these things happen and administration will work it out. Be sure to inform staff not to spread rumors to perpetuate fear.

Be truthful regarding the situation about staffing and census.

An experienced nurse is applying for a nurse manager position on a similar unit at another hospital. In developing a list of appropriate questions to ask of the recruiter at the first interview, which should the nurse applicant select? (Select all that apply.) What would be the starting salary? Can you tell me about shared governance for nursing at the facility? What is the turnover rate for staff nurses on this unit? Are you planning to provide educational benefits? How does the unit currently handle staff scheduling? Do you provide continuing education opportunities?

Can you tell me about the shared governance for nursing at the facility How does the unit currently handle staff scheduling Do you provide continuting education opportunities What is the turnover rate for staff nurses on this unit

What are some of the primary focuses of the health care interprofessional team? (Select all that apply.) Collaborative problem solving Reducing mortality rates Improving quality of life for patients Providing patient-centered care Increasing professional experiences for health care workers

Collaborative problem solving Reducing mortality rates improving quality of life for patients Providing patient-centered care Increasing professional experiences for health care workers

A nurse manager wants to ensure that a staff member attends a particular training session. What is the best way to achieve this? Explain that the training session won't be very difficult. Communicate the benefits of learning the ideas that will be taught in the training. Make attending the training session mandatory. Explain that other staff members are also attending the training session.

Communicate the benefits of learning the ideas that will be taught in the training.

A nurse manager is reviewing current staff development activities. Which is critical to ensure that staff development activities are successful? Communicating shared responsibilities for education and training Scheduling education and training as non-paid time Management is responsible for education and training The education department identifies all needs for education and training

Communicating shared responsibilities for education and training

A nurse has just been promoted to a managerial position in the ICU of a busy hospital and is worried that members of the nursing staff will not treat the nurse's requests with the same respect and seriousness as they did the requests of the previous manager, who was well-regarded. What behaviors would reinforce the new manager's authority and power in the eyes of the staff? (Select all that apply.) Frequently delegating critical decisions Withholding important information that might upset the staff Demonstrating influence with the hospital's senior leadership team Practicing making outright commands of the staff Reminding staff how their efforts contribute to the unit's goals

Demonstrating influence with the hospital's senior leadership team Reminding staff how their efforts contribute to the unit's goals

The nurse leader should assess which of the following when planning learning activities for their staff? Perceived learning needs Current work environment Burnout Lack of motivation

perceived learning needs

Select types of adult priority learning needs. (Select all that apply.) Fatal Fundamental Frequent Fixed Fluctuating

Fatal, Fundamental, Frequent, Fixed

The role of the clinical nurse leader (CNL) is directly associated with the successful leadership of an interprofessional health care team. Which statements made by the CNL express the components of that role? (Select all that apply.) 'I've worked with clients diagnosed with cardiac issues for nearly 15 years.' 'The unit nurses have talked with the family and identified a need for a social services consult.' 'The client and I will discuss the health care insurance options available to the family.' 'We need to determine what, if any, safety issues exist related to this client's ability to ambulate independently.' 'I'll share the patient's care outcomes with the physical therapist today.' 'I've worked with clients from admission through discharge, and when necessary until their death.'

'I've worked with clients diagnosed with cardiac issues for nearly 15 years.', ' The unit nurses have talked with the family and identified a need for a social services consult.', 'We need to determine what, if any, safety issues exist related to this client's ability to ambulate independently.', ' I'll share the patient's care outcomes with the physical therapist today.'

Adult learning needs differ in their degree of importance. t/f

true

Which statements demonstrate the patient benefits derived from care provided by an interprofessional team? (Select all that apply.) 'We have been so pleased with the care my mother has been given while she recovered from her fall.' 'The nurses all seem to really care about each of their patients.' 'The rooms are so nicely decorated and someone comes in daily to dust and clean the floor.' 'The physical therapist and my nurse worked together to schedule my therapy before my wife came to visit.' 'All my medications are given to me by the same nurse and always on time.' 'My doctor, the nurse, the social worker, and the dietitian had a meeting with me today about my discharge plan.'

'We have been so pleased with the care my mother has been given while she recovered from her fall.', ' The nurses all seem to really care about each of their patients.', 'The physical therapist and my nurse worked together to schedule my therapy before my wife came to visit.', ' My doctor, the nurse, the social worker, and the dietitian had a meeting with me today about my discharge plan.'

What is the best focused response when asked, 'What does clear and efficient communication mean'? (Select all that apply.) Giving as much information as possible about everything related to the patient on hand-off. A thorough handoff of the situation, including background, your assessment, and any recommendations. Checking for the receiver's understanding before moving on. Always presenting information in a concrete manner. Information is presented in language the receiver can understand.

A thorough handoff of the situation, including background, your assessment, and any recommendations., Checking for the receiver's understanding before moving on., Information is presented in language the receiver can understand.

A new nurse manager is learning about staff development. What are driving forces or assets that motivate adult learners? (Select all that apply.) Self-motivation Family reaction Self-direction Institutional barriers Situational obstacles

self- motivationself direction

What behaviors should a nurse manager exhibit to narrow the power-authority gap that exists between the manager and the staff? (Select all that apply.) Being accountable Holding others accountable Treating everyone the same Asking personal questions of your staff Withholding information about organizational and unit goals Clear

Being accountable Holding others accountable Asking personal questions of your staff

A nurse manager informs the staff that if they do not increase productivity by 15%, there will be people losing their jobs. What form of power is the nurse manager displaying with the staff members? Expert power Legitimate power Reward power Coercive power

Coercive power

The new nurse manager is learning about staff development. Which are characteristics of pedagogy? (Select all that apply.) Learners are self-directed Competition is encouraged Learners depend on the teacher The teacher sets the goals The teacher evaluates

Competition is encouraged, Learners depend on the teacher, The teacher sets the goals, The teacher evaluates

client who experienced a traumatic musculoskeletal injury to the right arm was transported to the local hospital's emergency department. The initial care was delivered by an interprofessional team. What specialized, patient-focused care should this form of care delivery provide this patient? A physician will assume the management of care role. Effective communication between individual team members and with the patient will be a priority. All physical care will be delivered by a registered nurse. The patient will be assigned a primary nurse at the time of admission to the emergency department.

Effective communication between individual team members and with the patient will be a priority.

What factors contribute to the success of interprofessional teams? (Select all that apply.) Having role clarity Enjoying the work experience Acknowledging the shared vision Forming clear and efficient communication Establishing an interpersonal relationship with team members

Having role clarity, Acknowledging the shared vision Forming clear and efficient communication

A new graduate nurse is interviewing for a position on a medical-surgical floor at a local hospital. During the interview, the nurse manager states, 'Tell me about your wife and kids.' Which response by the new graduate nurse best addresses the inappropriateness of the question while maintaining a positive interview environment? I honestly don't think you can ask me that question, so can we move on? We have three kids that keep us extremely busy! I'm sure you know what that's like. If you are concerned that family may interfere with my work, my record of attendance speaks for itself. I don't see how that is any of your business. Why are you asking me about that?

If you are concerned that my family may interfere with my work, my record of attendance speaks for itself

In an interprofessional team, the role of a nurse leader is elevated from caregiver to include which essential responsibilities? (Select all that apply.) Implementing a team approach to care delivery. Integrating all aspects of client care. Minimizing the role of technology in the delivery of care. Assuring client and client family satisfaction. Supporting client autonomy related to care decisions. Assuring the effective transition from facility to home care.

Implementing a team approach to care delivery., Integrating all aspects of client care., Assuring client and client family satisfaction., Supporting client autonomy related to care decisions., Assuring the effective transition from facility to home care.

What is considered to be the greatest challenge to the implementation of an interprofessional primary health care team? The cost of implementation of such a varied team Overcoming the traditional provider-dominated role of determining patient care Assuring patient acceptance of the care model Getting nurses to actively participate in the planning of patient care using this model

Overcoming the traditional provider-dominated role of determining patient care

A new nurse manager is learning about staff development. Which statements reflect elements of Bandura's social learning theory? (Select all that apply.)People learn as a result of direct experiences. Knowledge may be gained vicariously. Learning may occur from judgments of peers. People evaluate new information from reasoning. Learning requires utilization of pedagogy.

People learn as a result of direct experiences., Knowledge may be gained vicariously., Learning may occur from judgments of peers., People evaluate new information from reasoning.

Identify the following obstacles that prevent adults from learning. (Select all that apply.)Institutional barriers Time Self-confidence Individual strengths and weaknesses High self-motivation

Self-confidence, Institutional barriers, Time

Which of the following is important for ensuring team collaboration efforts will be successful? Shared vision, role clarity, and use of effective communication Effective communication, team leader is the primary care provider, and sound delivery models Role clarity, primary care provider acts as team leader, and nurse leader is a subordinate Shared visions, effective communication, and primary care provider acts as team leader

Shared vision, role clarity, and use of effective communication

The case manager is part of the interdisciplinary team who is a nurse leader whose role is to _______. (Select all that apply.) Coordinate patient care Evaluate options for patient care Monitor patient care Provide informed consent for procedures Advocate for the patient

coordinate evaluate monitor advocate

A nurse manager is reviewing acceptable and unacceptable inquiries prior to conducting new-hire interviews in the coming week. Which interview questions are acceptable inquiries for the nurse manager to ask during the interview? (Select all that apply.) Do you have a license to practice nursing in the state? How long have you lived in the area? Where do you go to church? Are you related to the John Smith who is on the city council? How long are you hoping to stay in this position if you are hired? How long have you been married?

do you have a license to practice in the state how long have you lived in the area how long are you hoping to stay if you're hired

Implementation problems are not common in multidisciplinary teams because all health care workers typically like being part of a team. TRUE FALSE

false

What is one challenge that the interprofessional team faces?

role confusion