leadership

which statement about 360 degree feedback systems is most likely true

360 degree feedback should be built around an organizations competency model

Work facilitation behaviors deal with leaders:

acquiring and allocating resources.

according to the research of hogan and morrison, creative people lack assertiveness and are overly concerned with money and success

false

credibility is made up of three components; expertise, commitment, and relationships

false

which of the following statements is most likely true about affectivity

people with a disposition for positive affectivity tend to react optimistically to changes

companies that spend more time and effort attracting, developing, and retaining the best people often report superior financial results

true

during brainstorming sessions, leaders should encourage group members to piggyback of the ideas of others

true

in maslow's hierarchy, physiological and security needs must be satisfied before belongingness or esteem needs are pursued

true

in surveys of job satisfaction, a facet satisfaction item asks about particular aspects of the job such as pay or working conditions

true

instruments providing 360 degree feedback to managers are particularly useful for leadership development

true

leaders can encourage creativity in an organization by delegating authority and empowering followers to take it

true

leaders should praise someone in public and discipline them in private

true

meetings should only be called when the potential benefits outweigh the cost

true

on the leadership grid, a 9,9 leader most likely accomplishes goals by forming trusting, respectful relationship with team members

true

personality traits, values, and intelligence must be inferred from behavior

true

procedural justice involves the process in which rewards or punishments are administered

true

research shows that when a manager shares the results of their 360 degree feedback with followers and work on an action plan to improve their ratings, ratings do increase over time and in some cases, leadership productivity improves as well

true

researchers at the university of michigan considered job centered and employee centered behaviors to be at opposite ends of a single continuum of leadership behavior

true

studies show that credibility is one of the most important components of leadership success

true

studies suggest that if firms could get almost 4% more work out of each employee, the gdp in the us would increase by $355 billion

true

the abc model is a stress management tool for changing a person's self talk for a person during stressful events

true

the concept of motivation helps explain differences seen among people in terms of the energy and direction of their behavior

true

the context and style of a leaders behavior are factors that affect their ability to build teams

true

which of the following leadership questionnaires measured the extent to which leaders in industrial settings exhibited consideration and initiating structure behavior

SBDQ

an individuals tendency to exert effort toward task accomplishment depends partly on the strength of his/her motive to achieve success. This concept is called

achievement orientation

which of the following is most likely an example of a non contingent reward

annual salary

which of the following would most likely result in consistently higher effort and performance

assigning goals that are both specific and difficult

performance is best described as

behaviors directed toward the organization's mission

Which skill category relates to analyzing issues, making decisions, and thinking strategically?

business skills

which statement about empowerment and the operant approach is most likely true

by changing the situation, leaders can enhance followers motivation, performance, and satisfaction

the two dimensions of the leadership grid are

concern for people and concern for production

which term refers to how much a leader is friendly and supportive toward subordinates

consideration

the leadership dimensions that were identified by the ohio state studies are

consideration and initiating structure

which of the following is not a source for 360 degree feedback

customers

which of the following statements about goals is most likely false

easily attainable goals result in higher levels of effort and performance

which of the following involves making judgements about the adequacy of behavior with respect to certain criteria such as work group or organizational goals

effectiveness

Mobilization is best defined as:

engaging a critical mass to take action for the purpose of achieving a specific outcome.

in general, researchers have reported that subordinates are more satisfied when leaders

exhibit a high level of consideration

According to Brockner, fairness in the workplace makes intuitive sense and is present in most organizations.

false

According to Hogan and Warrenfelz, the four major categories of competency models are interpersonal, intrapersonal, business, and followership skills

false

Leaders that use operant principles to motivate workers should limit themselves to administering organizationally sanctioned rewards and punishments, which are most effective at motivating followers.

false

Most leaders prefer appealing to their employees' personal values or giving them something meaningful to do.

false

a firm with a "pay for performance" culture that distributes bonuses and commissions for results obtained is most likely using the empowerment approach to motivate employees

false

a force field analysis is an idea generating activity conducted in a group setting to formulate creative solutions to a problem

false

a study of more than 700 firms reported that companies that used 360 degree feedback systems had a 10.6 percent increase in shareholder value

false

according to herzbergs theory, followers will exert additional effort if leaders improve working conditions and pay

false

according to research, a strong correlation exists between the amount of money an organization spends on motivational programs and motivational speakers and the firms revenues, profitability, and market share

false

according to research, there is a universal set of leader behaviors that is always associated with leadership success

false

according to the leadership grid, 1,1 leaders are the most successful in the workplace

false

based on the leadership pipeline, people frequently turn out to be effective leaders even when they skip organizational levels

false

dysfunctional turnover occurs when experienced executives retire or substandard performers are fired

false

framing is the leadership competency of developing relationships that allow people to work together in the community across their differences

false

informal, personal communication is improved when the leader and follower are separated by a desk

false

leaders in the second quadrant of the credibility matrix most likely joined the company from an entire different industry

false

leaders that rank high in consideration on the leader behavior description questionnaire are more likely to assign reasonable deadlines, establish performance standards, and monitor performance

false

regular exercise has been shown to elevate the heart rate so much that it actually increases stress levels

false

role conflict occurs whenever leaders or followers are unclear about what they need to do and how they need to do it

false

stress only has negative affects on a persons work

false

the abilene paradox occurs when leaders are assertive but unclear with subordinates

false

the best listeners are passive listeners because they do not interupt the speaker

false

the first stage of problem solving is analyzing the cause of the problem

false

the leadership pipeline is a useful model that exemplifies the progression of a manager from a task oriented leader to a people oriented leader

false

the leadership competency of helping a group or community recognize and define its opportunities and issues in ways that result in effective action is known as

framing

which of the following assesses the overall degree to which employees are satisfied with their organization and their job

global satisfaction item

Behaviors concerned with motivating subordinates to accomplish the task at hand are called _____ behaviors.

goal emphasis

what are the most powerful determinants of task behaviors according to Locke and Latham?

goals

community leaders are most likely to

have fewer resources than most leaders

in terms of the leadership grid, leaders scoring 1,9 show

high concerns for people and low concerns for production

a leader in the first quadrant of the credibility matrix has a ____ of trust and a ___ of expertise

high level, high level

which of the following is not a macro psychological component that underlies empowerment

influence

which of the following reflects the degree to which people are given information about different reward procedures and are treated with dignity and respect

interactional justice

According to Hogan and Warrenfelz, which of the following skills is the most difficult to change?

intrapersonal

goal emphasis and work facilitation are ____ leadership behavior dimensions

job centered

which statement best summarizes the components of empowerment as defined by the authors

leaders delegate leadership and decision making down to the lowest level possible and equip followers with the resources, knowledge, and the skills necessary to make good decisions

one limitation of maslow's hierarchy of needs is that it fails to

make specific predictions as to how individuals will satisfy their needs

Adequate organization performance is possible through balancing the necessity to get out work with maintaining morale of people at a satisfactory level. in the context of the leadership grid, what leadership orientation does this statement signify

middle of the road management

leaders high in initiating structure are most likely to

monitor subordinates performance levels

which of the following statements concerning 360 degree feedback systems is most likely false

most 360 degree feedback systems are designed to make comparisons between people

in terms of the underlying causes of performance problems, leaders seem to have the most difficulty recognizing and rectifying

motivation problems

what is the main reason for people staying with organizations

promises of long term employment

which of the following most likely occurs when leaders articulate high expectations for followers

pygmalion effect

Building social capital

refers to developing relationships that allow people to work together

which of the follwoing statements about affectivity is most likely false

research shows a strong link between negative affectivity and low productivity levels

according to herzbergs two factor theory, which of the following is a hygiene factor

supervision

which of the following is one of the motivators described in herbergs two factor theory

the work itself

According to McClelland, differences in achievement orientation are a key reason why people differ in the levels of effort they exert to accomplish assignments, objectives, and goals

true

Leaders are more likely to be successful when introducing change if they address and capitalize on followers' emotions.

true

Volunteering to help another employee with a task or project is an example of organizational citizenship behavior.

true

Worker productivity and job dissatisfaction in the United States are at an all-time high.

true

a group consisting of a variety of individuals with different experiences, values, and preferences will most likely be creative but could experience a high degree of conflict which may make it difficult for a leader to get final consensus

true

a leaders credo should describe what the leader believes in or what they will stand for

true

a leadership skill consists of three components; a well defined body of knowledge, a set of related behaviors, and clear criteria of competent performance

true

according to research into the 360 degree feedback, white peers and subordinates generally gave about the same level of ratings for both black and white peers and bosses

true

an active listener uses paraphrasing to improve understanding

true

building development plans and getting coaching from others improves a person's chances of changing targeted behaviors

true

communication effectiveness is the degree to which someone tells others something and ensures that they understand

true

the hierarchy effect occurs when upper level employees have higher global and facet satisfaction ratings than lower level employees in the organization

true

the lbdq-xii assesses behaviors such as being able to tolerate uncertainty and acting as a representative for a group

true

the leader behavior description questionnaire was developed by ohio state university researchers

true

the three components of community leadership include mobilization, framing, and building social capital

true