Leadership Final
How can organizations build follower identification with the organization?
- ALL THE ABOVE -they can make the organization an all-encompassing part of people's identity by sponsoring non-work activities like sports teams, charities, music events, clubs, etc -they can create distinctive language and jargon that only organizational insiders know -they can use identity symbols, such as logos, distinctive clothing, and even architecture
Which of the following is an example of an organizational stakeholder?
-stockholders -customers -employees
Manager fires employees after three strikes
Coercive Power
Academic advisor can answer complex registration questions
Expert Power
CEO implements work-at-home policy
Legitimate Power
Which of the following best represents an example of employee driven process improvements, in keeping with empowered employees?
Output increased because employees removed obstacles to effective performance that they encountered
Retired favorite team leader is still able to motivate team members
Referent Power
Professor awards grades
Reward Power
A group that is perceived as high versus low in status is likely to have ______________.
a stronger collective identity
According to Affective Events Theory ________________.
affective events can either elevate or lower people's moods during the day
Charismatic leaders may be especially likely to emerge during ______________________.
both times of crisis and great change, and times of great entrepreneurial opportunities
Which statement is most accurate regarding charismatic leadership?
charismatic leadership relies heavily on communication skills
After Apple and Microsoft merged (fictional), employees faced a lot of uncertainty over layoffs and how to do new job roles
directive and supportive leadership both equally needed
Chris McBride is a new employee with no task experience AND low self-efficacy
directive and supportive leadership both equally needed
Hector is part of a friendly team that requires a lot of coordination across the members
directive leadership most needed
Joe has high self-efficacy, but does not know how to work with the new assembly line
directive leadership most needed
Almost all leaders and followers agree in their perceptions of their relationship quality
false
Which of the following is most likely to enhance employees' psychological empowerment?
feelings of competence
If a project management team prides itself on how quickly and easily they all always agree on every decision, the group is likely experiencing _____________.
group think
in group
high quality exchange relationship
leader empathy _____________ LMX quality
increases
Which of the following is most likely to detract from employees' psychological empowerment?
limited power to initiate action
out group
low quality exchange relationship
A study examined the inaugural addresses of 36 United States presidents. It was found that the charismatic presidents used almost twice as many _________ as did the noncharismatic presidents.
metaphors
Jim Jones was a cult leader that convinced members to join him in mass suicide. This exemplifies which identity related concept?
over-identification
When an individual identity is activated,
people usually operate to maximize their own self-interests
Which statement does NOT describe servant leadership?
requires public recognition of leader accomplishments
a member of the out group is likely to 'live down' to expectations
self-fulfilling prophecy
a member of the in group is more likely to remain in the in group
self-reinforcing cycle
Which statement is most correct regarding servant leaders?
servant leaders put follower's interests above their own
Which form of identity derives from knowledge of one's membership in a social group together with the value and emotional significance one attaches to that membership?
social (or collective) identity
James Big is bored with simple, routine work
supportive leadership most needed
Jan Perez has high ability for her stressful job and she enjoys autonomy
supportive leadership most needed
Which statement is most correct regarding organizational sustainability?
sustainability is concerned with long-term organizational performance
The video clips shown in the virtual class on Servant Leadership addressed the stockholder and stakeholder views of business. Which point below is true based on these clips?
the stakeholder approach is presented as the way modern corporations must strategically do business in order to be successful
Which best describes the connection between organizational culture and collective identity?
when organizational members have high collective identity, organization culture is most likely strong
