LEGIT - DO NOT CALL and CAN-SPAM ACT

If you call someone who is not listed on the Do Not Call list, and that person asks to be removed from your calling list, you should _____.

remove the person from your list and not call him/her again

The FTC and FCC have _____ provisions regarding telemarketing practices.

their own separate

An established business relationship (EBR) exists if the consumer has made an inquiry with the company within _____ months prior to the call.

3

A brokerage company wishes to purchase Do Not Call registry data for 2area codes. How much will the company's annual fee for the registry be?

0

The purpose of the national Do Not Call list is to _____.

reduce unsolicited telephone sales calls

An established business relationship (EBR) exists if the consumer was involved in a transaction with the company during the previous _____ months.

18

Under the Junk Fax Prevention Act of 2005, a real estate licensee is permitted to send an unsolicited fax advertisement to which of the following?

a client whose fax number is on a purchase agreement

Specific FCC telemarketing rules surrounding the use of autodialers apply to _____.

all consumers

Which government agency is in charge of enforcing the Do Not Call rules?

all of the answers shown FTC FCC State Officials

Under the Do Not Call rules, sending informational and relationship-building material to masses of potential clients via broadcast voice-mail messages is _____.

allowed

The Do Not Call rules apply to telephone solicitations made _____.

both in-state and state-to-state

Anyone who calls persons on the Do Not Call list could face which of the following penalties?

fines

If you have registered your business telephone on the Do Not Call list, vendors may still call you to sell any of the following items EXCEPT_____.

hardwood floor cleaner

According to the Do Not Call rules, a real estate sales licensee may contact a past client for relationship building purposes _____.

indefinitely

The annual fee charged for access to the entire national Do Not Call registry database is ____.

none of the answers shown

The Do Not E-mail registry for unsolicited commercial e-mails (UCE) went into effect on _____

none of the answers shown; there is no such registry

Telephone calls soliciting your services as a listing agent may be made to FSBOs who are on the Do Not Call list _____.

only if you have a buyer interested in the property

The CAN-SPAM Act, effective January 1, 2004, prohibits e-mail users from all of the following EXCEPT _____.

selling e-mail address on Internet web sites The CAN-SPAM Act prohibits e-mail users from RETRIEVING e-mail addresses from Internet web sites, not SELLING e-mail addresses on web sites. The act also prohibits users from disguising their identity by using false return e-mail addresses and including deceptive subject lines to entice users to open the e-mail message. This law also provides that all mass e-mail messages include a mechanism so recipients can request to be removed from the mass e-mail.

A real estate sales licensee may contact an expired listing client to solicit new business (referrals) ____.

within the first 18 months after expiration