Lesson 1 - Crew Leadership: Module Eleven (46101)
If a crew of masons is needed to lay 1,000 concrete blocks, and the estimator determined that two masons could complete the job in one eight-hour day, what is the estimated productivity rate for block laying?
125 blocks per hour
What is a potentially important use of the daily diary that is not related to the crew leader's efficient management of work?
A source of information during litigation with the client
What type of written or visual communication is not appropriate on the work site?
Acronyms and textspeak in a written message
The condition of having complete control over one's actions, and being free from the control of another. To be independent.
Autonomy
A preconceived inclination against or in favor of something.
Bias
Mobile and desktop digital programs that can connect to files and data located in distributed storage lo-cations on the Internet ("the Cloud"). Such applications make it possible for authorized users to create, edit, and distribute content from any location where Internet access is possible.
Cloud-based applications
Workers who are properly trained and work in a particular construction trade or craft.
Craft professionals
The immediate supervisor of a crew or team of craft professionals and other assigned persons.
Crew leader
In manufacturing, construction, and other types of creative processes, the required sequence of tasks that directly controls the ultimate completion date of the project.
Critical path
Social characteristics and other factors, such as language, economics, education, culture, and age, that define a statistical group of individuals. An individual can be a member of more than one of these.
Demographics
During which project phase are feasibility studies typically performed?
Development
Which of these planning tasks is typically performed by the crew leader as part of construction planning?
Development of look-ahead schedules
Which of the following statements regarding discrimination issues is true?
Employers can minimize workplace discrimination by hiring based on valid, job-related requirements.
The moral principles that guides an individual's or organization's actions when dealing with others. Also refers to the study of moral principles.
Ethics
To reach a conclusion using a method of reasoning that starts with an assumption and considers a set of logically-related events, conditions, or statements.
Infer
Not touchable, material, or measurable; lacking a physical presence.
Intangible
A description of the scope and responsibilities of a worker's job so that the individual and others understand what the job entails.
Job description
A written record that a supervisor maintains periodically (usually daily) of the events, communications, observations, and decisions made during the course of a project.
Job diary
In maps, plans, and diagrams, an explanatory table defining all symbolic information contained in the document.
Legend
Sluggishness, slow motion, lack of activity, or a lack of enthusiasm.
Lethargy
A written communication from a supervisor to a subordinate that informs the latter of some inadequacy in the individual's performance, and provides a list of actions that the individual must satisfactorily complete to remediate the problem. Usually a key step in a series of disciplinary actions.
Letter of instruction (LOI)
Communication networks that link computers, printers, and servers within a small, defined location, such as a building or office, via hard-wired or wireless connections.
Local area networks (LAN)
A system of safety procedures for securing electrical and mechanical equipment during repairs or construction, consisting of warning tags and physical locking or restraining devices applied to controls to prevent the accidental or purposeful operation of the equipment, endangering workers, equipment, or facilities.
Lockout/tagout (LOTO)
A manual-or software-scheduling tool that looks several weeks into the future at the planned project events; used for anticipating material, labor, tool, and other resource requirements, as well as identifying potential schedule conflicts or other problems.
Look-ahead schedule
Which of the following is a correct statement about the communication styles of men and women?
Men tend to offer solutions before empathy.
Lack of appropriate care when doing something, or the failure to do some-thing, usually resulting in injury to an individual or damage to equipment.
Negligence
Assuming that a worker is qualified to do a job and is otherwise an effective craft professional, which of the following could be a reason for turnover for such a worker?
Not being given any opportunity for advancement
The form used by employers to report work-related injuries and illnesses is the _____.
OSHA Form 300
A diagram that shows how the various management and operational responsibilities relate to each other within an organization. Named positions appear in ranked levels, top to bottom, from those functional units with the most and broadest authority to those with the least, with lines connecting positions indicating chains of authority and other relationships.
Organizational chart
Rewording a written or verbal statement in one's own words in such a way that the intent of the original statement is retained.
Paraphrase
Sensible, practical, and realistic.
Pragmatic
To anticipate and take action in the present to deal with potential future events or outcomes based on what one knows about current events or conditions.
Proactive
In construction, the individual who has overall responsibility for one or more construction projects; also called the general superintendent.
Project manager
Which of these statements defines the role of the Estimating Department?
Responsible for recording the quantity of material on the jobs, the takeoff, pricing labor and material, analyzing subcontractor bids, and bidding on projects
A measure of the gain or loss of money resulting from an investment; normally measured as a percentage of the original investment.
Return on investment (ROI)
Documents listing information about a material or sub-stance that includes common and proper names, chemical composition, physical forms and properties, hazards, flammability, handling, and emergency response in accordance with national and international hazard communication standards. Also called material safety data sheets (MSDS).
Safety data sheets (SDS)
Any unwelcome verbal or nonverbal form of communication or action construed by an individual to be of a sexual or gender-related nature.
Sexual harassment
The most common type of cellular telephone that combines many other digital functions within a single mobile device. Most important of these, besides the wireless telephone, are high-resolution still and video cameras, text and email messaging, and GPS-enabled features.
Smartphone
In construction, the individual who is the on-site supervisor in charge of a given construction project.
Superintendent
Which of the following statements regarding the consequences of willful safety violations is true?
Superintendents and crew leaders can be held financially and criminally liable.
Any type of cooperation between organizations, individuals, or other entities where the combined effect is greater than the sum of the individual efforts.
Synergy
A form of written language characteristic of text messaging on mobile devices and text-based social media, which usually consists of acronyms, abbreviations, and minimal punctuation.
Textspeak
Who is responsible if a defect in an employee's tool results in an accident?
The company
Which of these statements describes the controller style of leadership?
The crew leader makes all the decisions alone, without seeking any input from crew members.
What is the crew leader's responsibility with regard to cost control?
The crew leader must ensure that crew members are aware of project costs and how to control them.
Which of the following is a reflection of productivity?
The crew must install 500 feet of waste pipe today.
The technology allowing communications via radio signals over a LAN or WAN equipped with a wireless access point or the Internet. Many types of mobile, portable, and desktop devices can communicate via these connections.
Wi-Fi
Dedicated communication networks of computers and related hardware that serve a given geographic area, such as a work site, campus, city, or a larger but distinct area. Connectivity is by wired and wireless means, and may use the Internet as well.
Wide area networks (WAN)
A diagrammatic and conceptual method for sub-dividing a complex project, concept, or other thing into its various functional and organizational parts so that planners can analyze and plan for each part in detail.
Work breakdown structure (WBS)
An example of a non-monetary award recognizing hard work is _____.
a company jacket
The thing that provides the best long-term motivation is _____.
a sense of accomplishment
On-site changes in the original design that are made during construction are documented in the _____.
as-built drawings
Remote access to and updating of files, plans, and data from distributed storage locations is made available by _____.
cloud-based applications
Cost performance on a project is determined by _____.
comparing actual cost to the cost estimate
The four big safety hazards are falls, caught in/between, struck-by, and _____.
electrical shock
The primary purpose of OSHA is to _____.
ensure safe and healthful working conditions
Paraphrasing is a type of _____.
feedback
Accountability is defined as _____.
holding an employee responsible for the completing a particular duty
OSHA regulations require that employers _____.
identify and keep records of safety hazards
When delegating work to a crew member, the crew leader should _____.
identify how the results will be measured
Companies traditionally offer craft-professional training _____.
in a hands-on setting, where they learn from an experienced worker
An individual's emotional outlook toward work and the level of satisfaction gained while performing the jobs assigned is an indication of the employee's _____.
morale
The type of schedule that shows dependent and critical path activities is the _____.
network schedule
Insured costs for occupational injuries or deaths include _____.
pensions for dependents
When writing or creating a visual message in a professional setting, you should _____.
proofread your work and make sure the document is legible
The best way for crew leaders to encourage crew safety is to _____.
set a good example for them
The most effective approach to the inability of two employees to work together would be to _____.
speak directly to the individuals and to others to learn what the problems are
On a construction site, the crew leader typically reports directly to the _____.
superintendent
One way to provide effective training is to _____.
tailor the training to the career goals and needs of trainees
If a crew member is unable to get along with other members of the crew, the solution would be to _____.
talk to the parties involved to identify the source of the problem
The proper procedures for handling or working with a substance that may be dangerous are provided by _____.
the SDS for that product
Among the many traits effective leaders should have is _____.
the ability to communicate the goals of a project
When delegating, the crew leader should make sure the crew member understands what to do and _____.
their level of responsibility
Prohibitions on the abuse of drugs apply _____.
to any inappropriate use of drugs or other substances that cause impairment
Productivity is defined as the _____.
total amount of material an individual or crew places in a given time
Which of the following is a correct statement regarding safety training?
Small, informal safety sessions should be conducted weekly.
