MAN3025 Chapter 14

To be effective, a person employing influence tactics should do which of the following? (Choose every correct answer.) A. Be subtle. B. Rely on the core. C. Legitimate rather than consult. D. Practice deception. E. Be authentic.

A. Be subtle. B. Rely on the core. E. Be authentic.

What are some of the basic skills needed by leaders? A. Conceptual skills B. Performance abilities C. Business skills D. Unpredictability E. Cognitive abilities F. Interpersonal skills

A. Conceptual skills C. Business skills E. Cognitive abilities F. Interpersonal skills

Which approach to leadership asserts that a leader's effectiveness depends on the situation at hand? A. Contingency B. Transactional C. Servant D. Full-range

A. Contingency

A servant leader would display which of the following characteristics? (Choose every correct answer.) A. Focus on listening B. Narcissism C. Commitment to the growth of people D. Focus on informational technology

A. Focus on listening C. Commitment to the growth of people

Which of the following are among the nine most common influence tactics? A. Inspirational appeals B. Rational persuasion C. Premack's principle D. Nagging E. Consultation

A. Inspirational appeals B. Rational persuasion E. Consultation

Which characteristics are associated with leaders rather than with managers? A. Inspiring others B. Managing resources C. Being charismatic D. Being conscientious E. Being a visionary F. Putting customers first

A. Inspiring others C. Being charismatic E. Being a visionary

Which implications are offered by House's revised path-goal theory? (Choose every correct answer.) A. Leaders should help employees achieve their goals by clarifying the path to those goals and removing obstacles to achieving them. B. Leaders should modify their style to fit the employee characteristics and situational factors in the leadership situation. C. Leaders should develop one style of leadership and master it so that it can be used effectively in any situation. D. Effective leaders will possess and likely use more than one style of leadership.

A. Leaders should help employees achieve their goals by clarifying the path to those goals and removing obstacles to achieving them. B. Leaders should modify their style to fit the employee characteristics and situational factors in the leadership situation. D. Effective leaders will possess and likely use more than one style of leadership.

Research demonstrates that transformational leadership yields positive results in several areas, including which of the following? A. Levels of intrinsic motivation, group cohesion, and work engagement B. Measures of organizational effectiveness C. Employee individualism and enhanced workforce identification D. Leadership effectiveness and employee job satisfaction

A. Levels of intrinsic motivation, group cohesion, and work engagement B. Measures of organizational effectiveness D. Leadership effectiveness and employee job satisfaction

Which leadership model states that successful leaders help followers by tying meaningful rewards to goal accomplishment, reducing barriers to achieving those goals, and providing subordinates with support? A. Path-goal leadership B. Contingency leadership C. Transformational leadership D. Servant leadership

A. Path-goal leadership

What behaviors are considered to be abusive supervision? (Choose every correct answer.) A. Shouting and insults B. Ignoring subordinates C. Public humiliation D. Punishment for poor job performance

A. Shouting and insults B. Ignoring subordinates C. Public humiliation

The leadership aspect of managerial leaders is to ______, while the management part is to ______. A. influence; facilitate B. facilitate; influence C. punish; coerce D. coerce; punish

A. influence; facilitate

An organization's vision and strategic plan is created by ______ and then implemented by ______. A. leaders; managers B. managers; leaders C. managers; supervisors D. supervisors; nonsupervisory employees

A. leaders; managers

Leadership that focuses on clarifying employees' roles, explaining task requirements, and providing rewards or punishments based on performance is called ______ leadership. A. transactional B. consideration C. initiating-structure D. empowerment

A. transactional

Which approach to leadership attempts to determine the actions and behaviors that effective leaders engage in when interacting with others? A. Trait-centered B. Behavioral C. Full-range D. Contingency

B. Behavioral

Which leadership approach asserts that leadership behavior varies across a wide number of leadership styles, ranging from take-no-responsibility leadership to transformational leadership? A. Top-down B. Full-range C. Overarching D. Short-range

B. Full-range

Which leadership approach suggests that leadership behaviors vary along a continuum of leadership styles, from passive through transactional to transformational? A. Servant B. Full-range C. Path-goal D. Charismatic

B. Full-range

What are key behaviors for transformational leaders? (Choose every correct answer.) A. Emphasis on authority B. Idealized influence C. Focus on productivity D. Intellectual stimulation E. Inspirational motivation F. Individual consideration

B. Idealized influence D. Intellectual stimulation E. Inspirational motivation F. Individual consideration

In which ways do interpersonal skills help leaders in being effective? A. Organizing and planning B. Influencing others C. Identifying systemic problems D. Working with diverse groups of people

B. Influencing others D. Working with diverse groups of people

Which of the following leadership behaviors is task-oriented and aimed at maximizing output? A. Transformational leadership B. Initiating-structure leadership C. Servant leadership D. Consideration behavior leadership

B. Initiating-structure leadership

Which of the following are common task-oriented traits of leaders? (Choose every correct answer.) A. Negative affect B. Intelligence C. Emotional stability D. Conscientiousness

B. Intelligence C. Emotional stability D. Conscientiousness

What are some of the implications of transformational leadership for managers? (Choose every correct answer.) A. It takes a shorter time to provide results. B. It can be used to train employees at any level. C. It requires ethical leadership. D. It can improve results for both individuals and groups.

B. It can be used to train employees at any level. C. It requires ethical leadership. D. It can improve results for both individuals and groups.

According to the behavioral approaches to leadership, how should companies create effective managers? A. Select them based on their traits. B. Train them on task and relationship management. C. Create a culture of unquestioning loyalty and rules. D. Impose severe punishments for employee negligence.

B. Train them on task and relationship management.

Which are accurate statements concerning women and leadership? A. Women display more task leadership than men. B. Women generally use a more participative style than men. C. Women are more likely to use transformational leadership behaviors. D. Women are motivated more by self-interest than what they can do for the company.

B. Women generally use a more participative style than men. C. Women are more likely to use transformational leadership behaviors.

Ethical leadership encourages which of the following? (Choose every correct answer.) A. Job stress B. Worker motivation C. Job satisfaction D. Intention to quit

B. Worker motivation C. Job satisfaction

Repeated verbal and nonverbal hostility toward a subordinate is called ______. A. Machiavellianism B. abusive supervision C. coercive power D. passive aggression

B. abusive supervision

The situational approach to leadership is also known as the _____ approach. A. behavioral B. contingency C. public D. personal

B. contingency

Your belief in your ability to influence people who are unlike you in a global context is called a ______. A. dark triad B. global mind-set C. coalition tactic D. conceptual skill

B. global mind-set

Leaders who exhibit ______ leadership behavior focus on clarifying tasks and setting goals to maximize output and efficiency. A. relationship-oriented B. initiating-structure C. consideration D. value-based

B. initiating-structure

Which core influence tactic tends to work better than a legitimating tactic? A. Ingratiation B. Maturation C. Consultation D. Foundation

C. Consultation

Which of the following are aspects of considerate leader behavior? (Choose every correct answer.) A. Emphasizes tasks over people B. Positions the leader as the most important C. Creates mutual respect D. Promotes social interactions E. Encourages identification with the team

C. Creates mutual respect D. Promotes social interactions E. Encourages identification with the team

What type of leadership represents normatively appropriate behavior that focuses on being a moral role model? A. Transactional B. Consideration C. Ethical D. Empowering

C. Ethical

In addition to emotional intelligence and agreeableness, what is a common positive interpersonal attribute of leaders? A. Narcissism B. Machiavellianism C. Extraversion D. Conscientiousness

C. Extraversion

Which leadership models are situational approaches? (Choose every correct answer.) A. Charismatic leadership model B. Transformational leadership model C. House's path-goal model D. Fiedler's contingency model

C. House's path-goal model D. Fiedler's contingency model

Natalie loves her work at the shoe production facility. She is inspired by the company because, for every pair of shoes someone buys, the company gives a pair of shoes to a child in need. What type of leadership is this company providing that empowers Natalie? A. Leading for self-determination B. Leading for competence C. Leading for meaningfulness D. Leading for progress

C. Leading for meaningfulness

What is defined as the process of influencing others to understand and agree about what needs to be done while facilitating individual and group efforts to accomplish those goals? A. Passive leadership B. Psychological empowerment C. Managerial leadership D. Socialized power

C. Managerial leadership

Which leadership model holds that an effective leader makes desirable rewards available to workers and increases workers' motivation by clearly outlining the behavior that will help them achieve those goals and rewards? A. Contingency leadership B. Leader-member exchange (LMX) C. Path-goal leadership D. Transformational leadership

C. Path-goal leadership

What type of leadership is primarily concerned with leaders' interactions with their subordinates and is aimed at enhancing the creation of a positive, nurturing work environment? A. Task-oriented B. Job-centered C. Relationship-oriented D. Transactional

C. Relationship-oriented

Which leadership approach focuses on providing increased service to others rather than to the leader? A. Transactional B. Leader-member exchange C. Servant D. Charismatic

C. Servant

What conclusions can we draw from trait theory? A. Confidence in one's ability to influence others is seen as a major deficit in leaders. B. Traits are either positive or negative, and good leaders should only have positive traits. C. The positive and "dark triad" traits suggest the qualities you should cultivate and avoid. D. Organizations may want to consider personality and trait assessments in their selection and evaluation processes. E. The implications of leadership traits cannot be ignored. F. A global mindset is an increasingly valued task-oriented trait.

C. The positive and "dark triad" traits suggest the qualities you should cultivate and avoid. D. Organizations may want to consider personality and trait assessments in their selection and evaluation processes. E. The implications of leadership traits cannot be ignored. F. A global mindset is an increasingly valued task-oriented trait.

What type of leaders use inspirational motivation, idealized influence, individual consideration, and intellectual stimulation to pursue organizational goals? A. Transactional B. Transitional C. Transformational D. Transnational

C. Transformational

Conrad and his wife, Olivia, are both managers at different companies. While Conrad prefers to allow his team to make decisions and come up with their own processes for completing tasks, Olivia prefers to tell her staff how to approach a project and who should be responsible for what. Each has a unique style, and both are effective. They both demonstrate the ______ leadership approach. A. task B. transactional C. behavioral D. servant

C. behavioral

Leader behavior that is focused primarily on group members' needs and desires and is directed at creating mutual respect or trust is referred to as ______ leader behavior. A. initiating structure B. directive C. consideration D. job centered

C. consideration

Attempts to identify distinctive characteristics that account for the effectiveness of leaders are called the ______ approaches to leadership. A. full-range B. behavioral C. trait D. contingency

C. trait

The human resource director told James that, in his role as product supervisor, he would get the best work out of his staff by employing a reward system for a job done well. The human resource director is focused on ______ leadership. A. educational B. structure C. transactional D. narcissistic

C. transactional

Jason is an effective leader because he has created a climate in which employees have a strong belief in their own ability to control their work. Which type of leadership would best describe Jason's style? A. Transactional leadership B. Autocratic leadership C. Directive leadership D. Empowering leadership

D. Empowering leadership

What is the term for power directed at helping yourself and furthering your own ends rather than those of others or the organization? A. Influence B. Authority C. Socialized power D. Personalized power

D. Personalized power

Fiedler's ______ leadership model is determined by whether a leader's style is task-oriented or relationship-oriented and if that style is effective for the situation at hand. A. transactional B. transformational C. goal-setting D. contingency

D. contingency

Conscious efforts to affect and change behaviors in others are known as ______ tactics. A. power B. change C. behavioral D. influence

D. influence

The ability to influence employees to voluntarily pursue organizational goals is referred to as: A. power. B. management. C. control. D. leadership.

D. leadership.

Richard's use of power is directed toward helping himself rather than helping others. This is an example of ______ power. A. socialized B. contingent C. reward D. personalized

D. personalized

Trisha works hard to maintain a friendly, supportive climate in her department. Her motto is "People first, production second." Trisha exhibits ______ leadership. A. initiating-structure B. transactional C. transformational D. relationship-oriented

D. relationship-oriented

Leaders who focus on ______ leadership behaviors attempt to ensure that people, equipment, and other resources are used efficiently and effectively to accomplish the organization's mission. A. behavior-oriented B. delegative C. participative D. task-oriented

D. task-oriented

Nicole runs a "tight ship" in her department. She expects her staff to follow the rules and procedures and is hands-on when it comes to making sure that the organization's production and productivity goals are met. Nicole would best be described as displaying ______ behaviors. A. transformational B. passive C. relationship-oriented D. task-oriented

D. task-oriented

Candidates for the management development program at GenCo Enterprises must first complete a personality assessment to determine the distinctive characteristics that account for the effectiveness of leadership role. Based on this, it would appear that GenCo believes in the ___ approach to leadership. A. transformational B. market C. contingency D. trait

D. trait

True or False: Women executives score lower than men on producing high-quality work.

False

True or false: House's revised path-goal theory has been tested enough to verify its overall conclusions.

False

True or false: Leadership is a narrow term that only refers to formal positions such as CEO and CFO.

False

True or false: Task-oriented leaders are best suited to handle all situations.

False