MAN4701 Ch 18 quiz

According to​ researchers, which of the following is NOT a basic question that managers need to ask in order to define their own organization​ culture?

What is the​ organization's profit​ margin?

At Xymoz​ Enterprises, managers work to reward​ high-performance workers, retain them in the​ future, and potentially recruit more. Which step in building a​ high-performance organization culture does this​ represent?

investing in talent

Ever year an organization holds an event to honor the​ top-performing salespeople in the organization. Which of the following cultural artifacts does this best​ illustrate?

org ceremony

Disney often talks about the exploits of its founder Walt Disney. This is an example of the cultural artifact known as​ a(n) ________.

org saga

Which of the following is NOT a major function of an organization​ culture?

Determining how employee salaries compare with​ competitors' employee salaries

​A(n) _____ is a dimension of an organization that helps to describe and reinforce the culture dash or the​ beliefs, values, and norms dash in which the dimension exists.

cultural artifact

Cameron works in a company where the organizational mission and objectives are not being met. Cameron recognizes that​ it's the organization culture of the firm that is keeping the company from achieving its mission and objectives. This can be described as​ a(n) _____.

unhealthy org culture

Which term refers to the beliefs people have about the​ organization?

values

​Lauren, a new employee at​ Starbucks, went through a process to familiarize her with the organization culture and help her fit in at Starbucks. This process is referred to as organizational​ _______.

socialization

Within an​ organization, the shared values about organizational functioning held by the majority of organization members are known as​ _______.

dominant org culture

Sally works for a company that cares about the good of​ society, not just the good of the organization. This represents the​ _______ dimension of organization culture.

ethics

An organization culture that focuses on the employees within the organization and emphasizes stability and control is called​ a(n) ________.

hierarchy

Monique wants to work hard so the organization can reach its​ mission, and she is dedicated to the values of the organization. This most likely represents​ ________.

org commitment

The dimension of organization culture that focuses on making sure a customer gets a product that does what it should is called the​ _______ dimension.

quality

The Zurich headquarters of Google has a slide that employees can use to get to the lunchroom. This has both a functional purpose and represents the value Google places on its employees. Which of the following cultural artifacts would this best​ illustrate?

org symbol