Management 301 exam 1

Corporations can take several approaches to corporate social responsibility. Which of the following statements best describes the approach of a "Defender"?

Focus is on maximizing profits. Will fight aggressively against new regulations and restrictions. Finds legal loopholes.

According to the lecture on managerial ethics, the Trolley Problem is a classic example of a(n) ___________, a situation in which an individual faces a choice between two competing but arguably valid options.

ethical dilemma

In the planning function, "objectives" and "plans" mean the same thing.

false

It is not useful for a company's leaders to spend much time thinking about the company's mission statement.

false

An organization that has clear lines of authority, a narrow span of control, and unity of command (i.e. each person has one boss), may be said to be highly:

formalized

In order to manage effectively internationally, managers must understand what two key factors about a country's environment?

institutions and culture

What type of skills remain important at all levels of management?

interpersonal skills

is the process of assembling and using sets of resources in a goal-directed manner to accomplish tasks in an organization.

management

a firm's _______ refers to the sum of the ways an organization divides its labor into distinct tasks and then coordinates them.

organizational structure

Which of the following pieces of legislation prohibits discrimination on the basis of race, color, religion, sex, or national origin?

title VII of the Civil Rights Act of 1964

In order to be successful, a firm must balance the extent to which its tasks are differentiated and its various functions are integrated.

true

In the planning process, it is important for managers to consider both the internal resources of the firm and the demands of the external environment.

true

the ______ approach to ethical decision-making focuses on the consequences of an action and seeks to maximize utility. In other words, it promotes actions that result in "the greatest good for the greatest number."

utilitarian

Jaemin's business is growing, and he is going to institute a more complex structure for his organization. He has decided to create departments based on the expertise they bring to the organization and the activities they perform. So, he will have departments of marketing, finance, operations, and human resources. Which type of departmental structure has Jaemin's business selected?

Functional

This specialized field of management is becoming increasingly important to strategy formulation and implementation. It requires managers to attract, select, retain, and leverage top talent to work on behalf of the firm.

Human resource management

Which of the following are characteristics of resources or competencies that enable a firm to achieve a competitive advantage? valuable inimitable rare

all of the above

Which of the following are considered managerial job dimensions? Demands constraints choices

all of the above

Which of the following is a step in the process by which firms get the "right people"? selection workforce planning recruiting

all of the above

The ultimate goal of strategic management is to create and maintain a ________ which represents a firm's ability to win consistently over the long term in a competitive situation.

competitive advantage

Jessica works as a sales professional for an office supply firm. Despite exceeding her sales goals, along with four of her colleagues, only one salesperson received a bonus. She files a complaint with human resources based on her belief that the company has violated principles of

distributive justice

is the management function concerned with estimating future conditions and circumstances and making decisions about appropriate courses of action.

planning

Which of the following is NOT one of the four primary functions of the manager?

producing

Moral intensity refers to the degree to which people see an issue as an ethical one. Each of the following is a component of moral intensity EXCEPT:

shape of the situation

Which of the following types of plan involves considerations of the broad future of the organization and incorporates information about the demands of the external environment as well as the internal resources of the firm?

strategic plan

Gerald is vice president of operations at a global petroleum firm. In a meeting in which senior leaders were discussing budgets for the following year, several of his colleagues argued that a safety program that Gerald had recommended was too expensive and would jeopardize the firm's profit margins. Gerald argues that the firm has a responsibility not only to its shareholders, but also to a variety of other stakeholders. Gerald is articulating what perspective?

the social responsibility perspective