Management 301 Homework Module 1

The definition of management is basically:

The pursuit of organizational goals

The ______________ perspective assumes that the external environment is constantly changing, whether due to competition or customer preferences, while the ______________ management seeks to find 'best practices' with data-driven evidence to support solutions.

Contingency and Evidence Based

The study of management also includes understanding the following

Personality, Emotions, Values, Goal Setting

The core element of management is understanding human interaction and how to deal with

superiors, subordinates, and external constituents

Given the difficulties of the conditions during the Historical period, management began to stress ________ and ways to improve worker productivity.

Efficiency

Douglas McGregor introduced the idea that there are two types of managers: ________ management style is mostly pessimistic and believes workers are unmotivated and resistant to change while the ________ management style suggests that managers are more optimistic about their workers.

Theory X and Theory Y

What is the order of a pyramid with different managers at each hierarchical level within most organizations?

Top managers Middle managers First-Line managers

Which levels of managers are most concerned with Conceptual, Technical, and Human skills?

Top managers, middle managers, first-line managers

Management is essential for everyone because the focus of management combines technical, human and soft skills? True/False

True

Was Frederick Taylor, the pioneer of Scientific Management, during the Historical Period of early management thinking?

True

Led by Elton Mayo of Harvard University, which term ______________ ______________ has helped researchers to understand that employees are social beings who seek attention from their superiors?

Hawthorne Effect

Which person, whose contributions was to identify the major functions of management—planning, organizing, leading and controlling?

Henri Fayol

Which role identified by Mintzberg does a manager monitor teams and people, communicate information and acting as a spokesperson?

Informational

When we think of the Systems Viewpoint, which order is the four-part process that forms the loop?

Inputs, Processing, Outputs, Feedback

Mintzberg identified ten roles that managers perform and then broadly categorized those roles into three areas. Which are the three areas?

Interpersonal, Informational and Decisional

Abraham Maslow introduced the Hierarchy of Needs to explain human motivation. Which is the proper order starting from the bottom up of this theory?

Physiological, safety, love/being, esteem, self-actualization

Managers typically distinguish between ________ minimizing errors in production and ________ managing worker performance.

Quality Control and Quality Assurance