Management 6

job analysis

A _____ is a purposeful, systematic process for collecting information on the important work-related aspects of a job.

are likely to show better judgment

A true statement about older workers is that they _____.

80 percent rule

A violation of the _____ used by the courts and federal agencies to determine whether there is evidence of adverse impact occurs when the members of a particular race, sex, or ethnic group are unintentionally harmed or disadvantaged because they are hired, promoted, or trained (or any other employment decision) at substantially lower rates than others.

disposition

An individual's _____ refers to his or her tendency to respond to situations and events in a predetermined manner.

What are your hobbies and interests?

Identify the question that can be asked during a job interview.

diversity audit

In a recent meeting, the supervisors of a county voted unanimously to conduct a(n) _____, which would provide an accounting of how well the makeup of local boards and commissions reflects the racial, gender, cultural, geographic, and ethnic diversity of the county.

structured

The _____ interview uses only standardized, job-related interview questions that are prepared ahead of time so that all candidates are asked the same questions.

compensation

The term _____ refers to both the financial and non financial rewards organizations give employees in exchange for their work.

ensure that younger and older workers interact with each other

To help companies reduce age discrimination, their managers can _____.

Age discrimination

Treating people differently because of how old they are refers to _____.

Having rigid work schedules

Which of the following actions should a company NOT perform to make sure that people with disabilities have the same opportunities as everyone else?

Tailor opportunities to groups and not individuals.

Which of the following is NOT an example of a diversity principle that will help managers do a better job of managing company diversity?

Have you ever been convicted of a crime?

Which of the following questions is deemed acceptable for employers to ask applicants during the selection process?

They should give employees a chance to change their behavior before firing them.

Which of the following should managers do in order to minimize the problems inherent in firing employees?

Quid pro quo sexual harassment

____ is the form of sexual harassment in which employment outcomes such as hiring, promotion, or simply keeping one's job depend on whether an individual submits to sexual harassment.

Behavioral observation scales

_____ ask raters to rate the frequency with which workers perform specific behaviors representative of the job dimensions that are critical to successful job performance.

Human resource management

_____ can be best defined as the process of finding, developing, and keeping the right people to form a qualified work force.

Deep-level diversity

_____ consists of differences such as personality and attitudes that are learned only through extended interaction with others and are communicated through verbal and nonverbal behaviors.

Diversity

_____ is a term that describes a situation in organizations when there is a variety of demographic, cultural, and personal differences among the people who work there and the customers who do business there.

Disparate treatment

_____ is intentional discrimination that occurs when people are purposefully not given the same hiring, promotion, or membership opportunities because of their race, sex, age, ethnic group, national origin, or religious beliefs.

Openness to experience

_____ is the degree to which someone is curious, broadminded, and adaptable to new ideas, things, and experiences; is spontaneous; and has a high tolerance for ambiguity.

Adverse impact

_____ is unintentional discrimination that occurs when members of a particular race, sex, or ethnic group are unintentionally harmed or disadvantaged because they are hired, promoted, or trained (or any other employment decision) at substantially lower rates than others.

Compressed

_____ pay structures have few pay levels and small differences in pay between levels.​

​Emotional stability

​_____ is the degree to which someone is not angry, depressed, anxious, emotional, insecure, or excitable.

Skills-based diversity training

​_____ teaches employees the practical abilities they need for managing a diverse work force, abilities such as flexibility and adaptability, negotiation, problem solving, and conflict resolution.